Feature Overview: Top Freshsales Alternatives
Freshsales compared against all 17 crm alternatives. Pricing, free plan availability, rating, and crm-specific capabilities.
| Tool | Price | Free Plan | Rating |
|---|---|---|---|
| $11/mo | 4.5G2 | ||
| $15/mo | No | 4.9G2 | |
| $36/mo | 4.8G2 | ||
| $19/mo | No | 4.7G2 | |
| $21.95/mo | No | 4.6G2 | |
| $30/mo | No | 4.7G2 | |
| $21/mo | 4.7G2 | ||
| $59/mo | 4.5G2 | ||
| $25/mo | 4.4G2 | ||
| $29/mo | No | 4.5G2 | |
| $25/mo | 4.4G2 | ||
| $24/mo | No | 4.3G2 | |
| $19/mo | No | 4.3G2 | |
| $19/mo | No | 4.2G2 | |
| $20/mo | 4.1G2 | ||
| $299/mo | No | 4.2G2 | |
| $29/mo | 4.2G2 | ||
| $59/mo | No | 3.8G2 |
How Does Freshsales Compare to Alternatives?
Independently verified metrics. Sources: Vendor documentation, independent research. Verified 2026.
| Tool | Time to Deploydays | Free Contacts | Integrations+ |
|---|---|---|---|
| Freshsales (this) | 2 | - | 200 |
| Attio | 1 | -1 | 30 |
| Close | 2 | 0 | 100 |
| Folk | 2 | 100 | 50 |
When Should You Stick with Freshsales?
Alternatives are not always the right move. Freshsales remains strong in these scenarios.
- +Built-in phone and SMS eliminate the need for separate communication tools.
- +Freddy AI provides predictive lead scoring and deal insights.
- +Generous free plan supports up to 3 users with contact management.
- +Visual sales pipelines are highly customizable with drag-and-drop.
- +Unified customer record combines marketing, sales, and support data.
- -Advanced automation and AI features are locked behind expensive Pro/Enterprise plans.
- -Reporting and dashboard customization can be limited compared to competitors.
- -The mobile app lacks the full functionality of the desktop version.
- -Integration marketplace is less extensive than Salesforce or HubSpot.
Best Freshsales Alternatives by Business Size
17 CRM alternatives evaluated. Most teams switching from Freshsales cite pricing, feature gaps, or scalability as the main reasons.
Expert Take
It owns the cheapest full-featured entry in the category: the $9 annual Growth seat covers all six columns, where pricier rivals cover fewer. The ceiling is a single sales pipeline on Growth; multiple pipelines only start at Pro.
Oleh KemFounder & Lead AnalystA straightforward CRM for small businesses to manage contacts, track leads, and organize follow-ups without complexity.. Rated 5.0/5 vs 4.6/5 for Freshsales.
- +Single, all-inclusive pricing plan at $15/user/month
- +Free, unlimited phone and email support for all users
- +Extremely simple, intuitive interface requires minimal training
- +No long-term contracts; month-to-month billing only
- +Includes unlimited contacts, pipelines, and custom fields
- −Lacks advanced automation, workflow rules, and triggers
- −No native marketing automation features (e.g., email campaigns)
- −Limited third-party integrations compared to larger CRMs
A flexible CRM that automatically syncs relationship data and lets you build a completely custom data model for your bus. Rated 4.9/5 vs 4.6/5 for Freshsales.
- +Spreadsheet-like UI is intuitive and highly customizable
- +Automatically enriches contacts with social and company data
- +Real-time data syncs from email, calendar, and LinkedIn
- +Build custom objects and relationships without code
- +Powerful list-building with complex, multi-layered filters
- +Relationship Intelligence
- +Custom Objects
- +Advanced Lists
- −Mobile app has limited functionality compared to the desktop version
- −Reporting and dashboarding features are less mature than competitors
- −Limited native integrations outside of Zapier and the core GSuite/O365 suite
CRM built for inside sales teams with built-in calling and email. Rated 4.8/5 vs 4.6/5 for Freshsales.
- +Highly rated (4.7/5 on review platforms)
- +15 key features including Built-in Calling and Email Sequences
- +Multiple pricing tiers (3 plans) to match different needs
- −Higher price point (from $49/mo)
A flexible CRM that centralizes customer data and sales activities within the customizable monday.com Work OS platform.. Rated 4.7/5 vs 4.6/5 for Freshsales.
- +Unifies sales, marketing, and project data on one platform
- +Highly customizable pipelines and dashboards with no-code
- +Automates repetitive tasks like lead assignment and follow-ups
- +Seamlessly integrates with the broader monday.com Work OS
- −Pricing requires a 3-seat minimum, increasing the entry cost
- −Can be overwhelming to set up without prior monday.com experience
- −Lacks advanced, dedicated CRM features like territory management
Lightweight CRM for building relationships and managing outreach. Rated 4.8/5 vs 4.6/5 for Freshsales.
- +14-day free trial to evaluate before paying
- +Competitive pricing from $24/user/mo on annual billing
- +Highly rated (4.7/5 on review platforms)
- +15 key features including Contact Management and Pipeline View
- +Multiple pricing tiers (3 plans) to match different needs
A simple, user-friendly CRM for managing contacts, tracking communications, and visualizing your sales pipeline.. Rated 4.8/5 vs 4.6/5 for Freshsales.
- +Clean, intuitive interface requires minimal user training
- +Excellent native integrations with Google Workspace & Xero
- +Customizable sales milestones for tailored pipeline tracking
- +Strong mobile app for managing contacts and tasks on the go
- +Generous free plan for up to 2 users and 250 contacts
- +Sales Pipeline
- +Task Management
- +Calendar
- −Limited marketing automation features beyond basic email
- −Reporting and analytics are less advanced than competitors
- −No built-in lead scoring or advanced lead routing rules
A flexible CRM that integrates directly into Gmail to manage sales, hiring, and business workflows from your inbox.. Priced higher at $59/mo vs $11/mo.
- +Lives entirely within your Gmail inbox, no app switching
- +Automatically captures contact data from email threads
- +Visually manage deals and tasks directly alongside emails
- +Highly customizable pipelines for any workflow (sales, hiring, etc.)
- +Powerful email tracking, mail merge, and snippets are built-in
- −Exclusively for Google Workspace; no Outlook or other email clients
- −Mobile app has limited functionality compared to the desktop version
- −Advanced reporting and analytics require higher-priced plans
An all-in-one CRM platform that unifies marketing, sales, service, and operations data to fuel business growth.. Priced higher at $25/mo vs $11/mo.
- +Robust free-forever CRM with marketing, sales, and service tools
- +Tightly integrated Marketing, Sales, and Service Hubs
- +Extensive educational resources via HubSpot Academy
- +User-friendly interface simplifies adoption for non-technical teams
- +Vast app marketplace with over 1,500 integrations
- +Deal Pipeline
- +Email Marketing
- +Landing Pages
- −Steep price jump from Starter to Professional plans
- −Advanced customization and reporting require expensive Enterprise tier
- −Technical support is tiered; free users get community-only help
Showing 8 of 17 alternatives
Find Your Match - By Use Case
CRM with native email sequences and outreach automation
Common Questions About Switching from Freshsales
Sources & verification
| Source | What was checked | Last checked |
|---|---|---|
| Official Website | Official vendor website | — |
| Official Pricing Page | Source of verified tiers | July 8, 2026 |
| G2 | G2 verified user reviews · 4.5/5 · 1,229 reviews | — |
| Capterra | Capterra verified user reviews · 4.5/5 | — |
| TrustRadius | TrustRadius verified reviews | — |
| PeerSpot | PeerSpot enterprise peer reviews | — |
Every fact on this Freshsales pricing page is tied to a named source and a verification date. Freshness-sensitive figures trace to the sources above; verify against the vendor before relying on them.

