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Keap

crmBest for: Enterprise Teams

CRM and automation platform for small businesses and entrepreneurs

★★★★
4.2G2
Founded 2001200K+ users
$299/mo
Starting Price
4.2/5
G2 Rating
200K+ users
Users
No
Free Trial
Quick Verdict

One of the most capable crm platforms starting at $299/mo, trusted by Enterprise Teams.

4.2G2 Rating
Best for: Enterprise Teams From $299/mo

Top Pros

  • Strong user ratings (4.2/5)
  • 38 key features including Contact Management and Email Marketing
  • Multiple pricing tiers (3 plans) to match different needs

Watch Out For

  • Higher price point (from $299/mo)
  • No free plan available

Pros

  • +Strong user ratings (4.2/5)
  • +38 key features including Contact Management and Email Marketing
  • +Multiple pricing tiers (3 plans) to match different needs
  • +AI-powered features built in
  • +Ready-to-use templates

Cons

  • -Higher price point (from $299/mo)
  • -No free plan available
  • -User ratings could be higher
  • -Learning curve for advanced CRM features

Keap Pricing Plans

Ignite$299/mo
  • 2 users
  • 1500 contacts
  • Email & text marketing
Grow$399/mo
  • 3 users
  • 2500 contacts
  • Advanced automations
Scale$599/mo
  • 5 users
  • 5000 contacts
  • Lead scoring

Key Features

Contact Management
Email Marketing
Marketing Automation
Sales Pipeline
Appointments
Invoicing & Payments
Landing Pages
Text Marketing
Lead Scoring
Web Forms
A/B Testing
Analytics
Mobile App
Integrations
E-Commerce
Customer Journey Mapping
Social Media Integration
Task Automation
Quote Generation
Referral Tracking
Affiliate Management
Customer Segmentation
Automated Workflows
Sales Forecasting
Revenue Tracking
Customer Support Portal
Knowledge Base
Customizable Dashboards
Role Based Access
Automated Reminders
Document Storage
Deal Tracking
Sales Performance
Customer Onboarding
Automated Surveys
Customer Feedback
Customizable Templates
Sales Reporting

Video Review

Keap demo video

Keap - Demo & Review

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YouTube

About Keap

Formerly Infusionsoft, Keap targets small businesses and solopreneurs who need CRM combined with serious marketing automation - particularly around lead capture, nurturing sequences, and appointment booking. Its campaign builder lets you build multi-step automated funnels: a new lead fills out a form, gets tagged, enters an email sequence, gets an automatic follow-up task assigned to a sales rep, and eventually receives a proposal - all without manual intervention. This level of automation at small business price points is Keap's main advantage over simpler CRMs like Pipedrive. The tradeoff: Keap's interface and setup are not simple. New users regularly cite a steep learning curve, and getting automations configured correctly often requires onboarding help. The cost is higher than many competitors at the SMB tier. Best for coaches, consultants, service businesses, and e-commerce SMBs that have outgrown simple email tools but aren't ready for enterprise marketing platforms - specifically those who want CRM and automation in one system and are willing to invest time in initial setup.

Expert Take

At the premium end of the crm market, Keap differentiates itself through depth with standout capabilities like Contact Management, Email Marketing, Marketing Automation rather than simplicity. A 4.2/5 rating from organizations running it at scale speaks to its reliability and support quality. The $299/mo entry price is justified for teams where crm failures are not an option.

- ComparEdge Editorial Team

Frequently Asked Questions

Keap is a paid tool. Plans start at $299/month. There is no free plan.
Reviewed by ComparEdge Editorial Team·Last updated 2026·Our methodology

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