How much does Freshsales cost?

As of May 2026, Freshsales plans start at $11/mo and scale across 4 tiers. Freshsales also offers a free plan.

Does Freshsales offer a free plan?

As of May 2026, Freshsales offers a free plan. You can use the free tier indefinitely without a credit card.

What pricing model does Freshsales use?

As of May 2026, Freshsales uses a Per Seat pricing model. You pay per user or seat — costs scale directly with your team size.

Are there cheaper alternatives?

Freshsales is already among the most competitively priced tools in its category.

What features are included in the Freshsales free plan?

As of May 2026, Freshsales offers a free plan with access to core features. Paid tiers unlock advanced functionality and higher usage limits. You can start for free without a credit card.

What are the hidden costs of Freshsales beyond the subscription price?

Beyond the Freshsales subscription, organizations typically budget for implementation and data migration, user training and onboarding, premium support tier upgrades, required add-on features, third-party integrations, and annual true-up costs from seat overages. These costs can add 20-80% to the base subscription price depending on team size and deployment complexity.

Does Freshsales charge for implementation or setup?

Freshsales may charge for professional services, data migration, and initial configuration, particularly for enterprise deployments. These costs are typically not listed on the public pricing page and are negotiated separately. Request a total cost of ownership estimate before signing.

Is Freshsales pricing stable or does it change frequently?

Freshsales pricing has been stable over the last 90 days based on our monitoring. We verify pricing on a rolling 30-day cadence and log all changes in our public changelog.

Home›CRM›Freshsales›Pricing

Freshsales Pricing Plans and Tiers 2026

Q: Is Freshsales worth the price?

Freshsales offers 15 features including Contact Management, Deal Management, AI Lead Scoring. With a 4.5/5 rating, most users find good value: its starting price of $11/mo is below the CRM category average of $38/mo.

AI-powered CRM by Freshworks with sales automation, built-in phone, email, and deal management pipelines.

CRMPer SeatPrice verified May 14, 2026From $11/moFree plan ✓

·4 plans·★★★★★4.5/5 G2

Full Review →

Alternatives to Freshsales →Compare with others →

Plans Analysis Worth It?True Cost Price History FAQ

All Plans & Pricing

Free

Best for: You get Unlimited users, Contact management, Built-in chat

✓Unlimited users
✓Contact management
✓Built-in chat

Get Started Free →

Growth

$11/user/mo

Best for: $11/user/mo gets you Visual pipeline, AI contact scoring, Workflows

✓Visual pipeline
✓AI contact scoring
✓Workflows

Start Plan →

Pro

$47/user/mo

Best for: $47/user/mo gets you Multiple pipelines, AI deal insights, Custom modules

✓Multiple pipelines
✓AI deal insights
✓Custom modules

Start Plan →

Enterprise

$71/user/mo

Best for: $71/user/mo gets you Forecasting, Audit logs, Custom objects

✓Forecasting
✓Audit logs
✓Custom objects

Start Plan →

Pricing Analysis

Overview

Freshsales - AI-powered CRM by Freshworks with sales automation, built-in phone, email, and deal management pipelines. The free tier gets you Unlimited users, Contact management, Built-in chat - a real plan, not a 14-day trial. Upgrading to Growth ($11/user/mo) unlocks Visual pipeline and AI contact scoring. At $11/mo, Freshsales undercuts the $38/mo category average by 71%. For comparison, Less Annoying CRM starts at $15 and Attio at $34. Watch the 6x price jump from Growth ($11) to Enterprise ($71) - map out which features you actually need before committing to upper tiers.

Cost Per User

Enterprise$71/user/mo

Which Plan Is Right for You?

FreeFREE

You get Unlimited users, Contact management, Built-in chat. What's locked behind the paywall: visual pipeline, ai contact scoring, workflows. If those matter, Growth at $11/user/mo is the next step. Good enough for solo use and evaluation.

Growth$11/user/mo

$11/user/mo gets you Visual pipeline, AI contact scoring, Workflows. Team of 5 = $55/mo, team of 10 = $110/mo. The sweet spot for professionals who've maxed out the free plan and need Visual pipeline, AI contact scoring.

Pro$47/user/mo

$47/user/mo gets you Multiple pipelines, AI deal insights, Custom modules. Team of 5 = $235/mo, team of 10 = $470/mo. The middle ground - enough for growing teams without enterprise overhead. Saves $24/user/mo vs. Enterprise.

Enterprise$71/user/mo

$71/user/mo gets you Forecasting, Audit logs, Custom objects. Team of 5 = $355/mo, team of 10 = $710/mo. 51% more than Pro - justified only if you need the extras. At this price point, also evaluate Less Annoying CRM.

vs. Category Average

Freshsales$11/mo

Category avg$38/mo

71% below the crm average

Our Verdict

Freshsales scores 4.5/5 and offers a free plan - that's a rare combination. The free tier with Unlimited users and Contact management is more than enough to validate whether it fits your workflow. Start free. Move to Growth ($11/user/mo) when Visual pipeline becomes a need, not a want. Also compare against Less Annoying CRM ($15/mo) before deciding.

Is Freshsales Worth the Price?

Strengths

5 points

1Free plan available
2Affordable starting at $11/mo
3Highly rated (4.5/5 on review platforms)
415 key features including Contact Management and Deal Management
5Multiple pricing tiers (4 plans) to match different needs

Considerations

5 points

1The licensing costs should be based on the amount of data and number of clients that one can insert into the application.
2The basic version has limitations.
3The tags or processes that are codified are too rigid.
4Right now, we are using Klaviyo for email automation think and Klavio have more feature than Freshsales when it comes to email aut
5We have a problem with the time to delivery for our customers, although this is not specific to this solution.

Ideal For

AI-Forward Sales Teams

Which plan fits you

Free — You get Unlimited users, Contact management, Built-in chat.

Growth — $11/user/mo gets you Visual pipeline, AI contact scoring, Workflows.

Pro — $47/user/mo gets you Multiple pipelines, AI deal insights, Custom modules.

Pricing Takeaway

★ 4.5/5

71% below category avgCategory avg: $38/mo

Beyond the subscription: what to budget for

List price covers the subscription. Total cost of ownership for Freshsales typically includes additional line items that don't appear on the pricing page.

Implementation

Setup, data migration, initial configuration

Training

Onboarding, certification, admin enablement

Premium Support

SLA upgrades, dedicated CSM, 24/7 access

Required Add-ons

Features gated behind higher tiers or paid extras

Integrations

Third-party connectors, API usage, custom builds

Annual True-Up

Seat overages, usage spikes, contract reconciliation

Ask vendors for a total cost of ownership estimate before signing. Our methodology covers how we calculate verified list prices.

Expert analysis byOleh Kem, Founder & EditorExpert verified·Published Mar 19, 2026·Updated May 17, 2026

Price & Data Intelligence SyncLast verified: May 14, 2026 · CE-CRM-2026W20-2E851D · No changes detected

Up to date

Frequently Asked Questions

How does Freshsales pricing compare?

See how Freshsales's 4 pricing plans stack up against similar CRM tools.

Compare Pricing →All CRM Tools →

Freshsales Full Review →Freshsales Alternatives →All Pricing Pages →

Sources & Data Trail · Freshsales

1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-14)
2.Official Website·Official vendor website
3.G2·G2 verified user reviews · 4.5/5
4.Capterra·Capterra verified user reviews · 4.5/5
5.TrustRadius·TrustRadius verified reviews
6.PeerSpot·PeerSpot enterprise peer reviews

Data intelligence by ComparEdge.View pricing history·Report an inaccuracy·Vendor correction