Capsule CRM Pricing: Plans & Features 2026
Growth at $21/user/mo is the most popular of Capsule's 4 paid tiers, which range from a free plan up to $85/user/mo.
Capsule CRM plans and pricing
Free
FreeBest for: Basics, contacts/opps management
- ✓250 contacts
- ✓Activity logging
- ✓Tags
- ✓Contact history
- ✓Customer milestones
Starter
$21/user/moBest for: 1-5 employee businesses
- ✓Core CRM tools
- ✓Contact management
- ✓Deal tracking
- ✓Sales reporting
- ✓Custom fields
Growth
$42/user/moBest for: Small businesses with sales teams
- ✓Workflow automation
- ✓Custom activity types
- ✓50 email templates
- ✓Team insights
- ✓Activity reporting
Capsule CRM pricing: the quick answer
Capsule CRM runs from a free 2-user plan up to $85 per user each month as of July 4, 2026, across five tiers. Starter is $21 per user monthly or $18 annual, Growth $42 or $36, Advanced $64 or $54, and Ultimate $85 or $72. The free plan holds 250 contacts for two people, enough to test but not to run a sales team on. Email marketing is not built in: the Transpond add-on starts around $11 a month and scales with list size, so budget it separately.
- FreeFree
- Starter$21/user/mo
- Growth$42/user/mo
- Advanced$64/user/mo
- Ultimate$85/user/mo
At $21/mo to start, Capsule CRM sits 16% below the $25/mo median across 17 crm tools we track.
Capsule CRM cost calculator
What Capsule CRM really costs
Capsule keeps the seat price low and honest, so most of the extra spend comes from one place: the marketing tooling it leaves off the core plans.
Pricing Expert Take
Independent analysis · Capsule CRM
Value Analysis
Capsule CRM positions itself as a highly affordable entry point for small teams, with its Starter plan at $21/user/mo and Growth plan at $42/user/mo sitting well below the category median of $59/mo. Even its Advanced plan ($64/user/mo) and Ultimate plan ($85/user/mo) remain highly competitive compared to legacy enterprise platforms. The Free plan offers a low-risk starting point for solo operators with its 250-contact limit and basic activity logging. For growing teams needing core contact management and light automation, Capsule offers excellent value without the typical price bloat of larger competitors.
Hidden Costs
- Premium add-ons and business enrichment features are locked behind the Ultimate plan ($85/user/mo).
- Integrating Transpond for email marketing requires separate subscription fees depending on list size.
Red Flags
Capsule's pricing structure is generally transparent, but users should watch out for steep feature gating on automation and reporting. Advanced reporting and customizable workflows are restricted to the $64/user/mo tier, which can force small teams to upgrade before they are financially ready.
"Capsule CRM does offer good features but they are not suitable for medium or large"
G2
Based on analysis of recent Reddit and G2 discussions.
Green Wins
The Starter plan at $21/user/mo offers clean, intuitive interface requires minimal user training.
- Clean, intuitive interface requires minimal user training
- Excellent native integrations with Google Workspace & Xero
- Customizable sales milestones for tailored pipeline tracking
User Voices
"Capsule CRM -> about $18/user/month, super clean and simple."
"Capsule CRM, and Bigin by Zoho are often favored by solo recruiters and small agencies"
"Every CRM I'm testing is horrible. Are any of them good?"
Verdict
Solo operators and micro-consultancies should start on the Free or Starter ($21/user/mo) plans to manage basic contacts and pipelines. Growing sales teams that require automated workflows and advanced reporting should opt for the Growth ($42/user/mo) plan. If your team requires heavy pipeline management and visual sales tracking, consider Pipedrive at $14/user/mo as a sharper alternative.
Capsule CRM price history
Cheaper CRM tools
Frequently asked questions
How does Capsule CRM pricing compare?
See how Capsule CRM's 5 pricing plans stack up against similar CRM tools.
Research Reports
Sources & Data Trail · Capsule CRM
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified user reviews · 4.7/5 · 481 reviews
- 4.Capterra·Capterra verified user reviews · 4.5/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews