How much does Capsule CRM cost?

As of May 2026, Capsule CRM plans start at $21/mo and scale across 5 tiers. Capsule CRM also offers a free plan.

Does Capsule CRM offer a free plan?

As of May 2026, Capsule CRM offers a free plan. You can use the free tier indefinitely without a credit card.

What pricing model does Capsule CRM use?

As of May 2026, Capsule CRM uses a Per Seat pricing model. You pay per user or seat — costs scale directly with your team size.

Are there cheaper alternatives?

Yes. HubSpot (from $20/mo), Pipedrive (from $14/mo), Zoho CRM (from $20/mo) offer lower starting prices in the same category.

What features are included in the Capsule CRM free plan?

As of May 2026, Capsule CRM offers a free plan with access to core features. Paid tiers unlock advanced functionality and higher usage limits. You can start for free without a credit card.

What are the hidden costs of Capsule CRM beyond the subscription price?

Beyond the Capsule CRM subscription, organizations typically budget for implementation and data migration, user training and onboarding, premium support tier upgrades, required add-on features, third-party integrations, and annual true-up costs from seat overages. These costs can add 20-80% to the base subscription price depending on team size and deployment complexity.

Does Capsule CRM charge for implementation or setup?

Capsule CRM may charge for professional services, data migration, and initial configuration, particularly for enterprise deployments. These costs are typically not listed on the public pricing page and are negotiated separately. Request a total cost of ownership estimate before signing.

Is Capsule CRM pricing stable or does it change frequently?

Capsule CRM pricing has been stable over the last 90 days based on our monitoring. We verify pricing on a rolling 30-day cadence and log all changes in our public changelog.

Home›CRM›Capsule CRM›Pricing

Capsule CRM Pricing Plans and Tiers 2026

Q: Is Capsule CRM worth the price?

Capsule CRM offers 15 features including Contact Management, Sales Pipeline, Task Management. With a 4.7/5 rating, most users find good value: its starting price of $21/mo is below the CRM category average of $37/mo.

Smart, simple online CRM for managing contacts and sales pipeline

CRMPer SeatPrice verified May 14, 2026From $21/moFree plan ✓

·5 plans·★★★★★4.7/5 G2

Full Review →

Alternatives to Capsule CRM →Compare with others →

Plans Analysis Worth It?True Cost Price History Alternatives FAQ

All Plans & Pricing

Free

Best for: You get 250 contacts, 2 users

✓250 contacts
✓2 users

Get Started Free →

Starter

$21/user/mo

Best for: $21/user/mo gets you 30K contacts, 1 pipeline

✓30K contacts
✓1 pipeline

Start Plan →

Growth

$38/user/mo

Best for: $38/user/mo gets you 60K contacts, 5 pipelines, Workflow automation

✓60K contacts
✓5 pipelines
✓Workflow automation

Start Plan →

Advanced

$60/user/mo

Best for: $60/user/mo gets you 120K contacts, 50 pipelines, Custom reports

✓120K contacts
✓50 pipelines
✓Custom reports

Start Plan →

Ultimate

$75/user/mo

Best for: $75/user/mo gets you 240K contacts, Implementation support

✓240K contacts
✓Implementation support

Start Plan →

Pricing Analysis

Overview

Capsule CRM - Smart, simple online CRM for managing contacts and sales pipeline. The free tier gets you 250 contacts, 2 users - a real plan, not a 14-day trial. Upgrading to Starter ($21/user/mo) unlocks 30K contacts and 1 pipeline. At $21/mo, Capsule CRM undercuts the $38/mo category average by 45%. For comparison, Less Annoying CRM starts at $15 and Attio at $34. The gap between Starter ($21) and Ultimate ($75) is significant - the 4x multiplier only makes sense if you need 240K contacts.

Cost Per User

Which Plan Is Right for You?

FreeFREE

You get 250 contacts, 2 users. What's locked behind the paywall: 30k contacts, 1 pipeline. If those matter, Starter at $21/user/mo is the next step. Good enough for solo use and evaluation.

Starter$21/user/mo

$21/user/mo gets you 30K contacts, 1 pipeline. Team of 5 = $105/mo, team of 10 = $210/mo. The sweet spot for professionals who've maxed out the free plan and need 30K contacts, 1 pipeline.

Growth$38/user/mo

$38/user/mo gets you 60K contacts, 5 pipelines, Workflow automation. Team of 5 = $190/mo, team of 10 = $380/mo. The middle ground - enough for growing teams without enterprise overhead. Saves $22/user/mo vs. Advanced.

Advanced$60/user/mo

$60/user/mo gets you 120K contacts, 50 pipelines, Custom reports. Team of 5 = $300/mo, team of 10 = $600/mo. The middle ground - enough for growing teams without enterprise overhead. Saves $15/user/mo vs. Ultimate.

Ultimate$75/user/mo

$75/user/mo gets you 240K contacts, Implementation support. Team of 5 = $375/mo, team of 10 = $750/mo. 25% more than Advanced - justified only if you need the extras. At this price point, also evaluate Less Annoying CRM.

vs. Category Average

Capsule CRM$21/mo

Category avg$37/mo

43% below the crm average

Our Verdict

Capsule CRM scores 4.6/5 and offers a free plan - that's a rare combination. The free tier with 250 contacts and 2 users is more than enough to validate whether it fits your workflow. Start free. Move to Starter ($21/user/mo) when 30K contacts becomes a need, not a want.

Is Capsule CRM Worth the Price?

Strengths

5 points

1Free plan available
2Competitive pricing from $21/mo
3Highly rated (4.7/5 on G2)
415 key features including Contact Management and Sales Pipeline
5Multiple pricing tiers (5 plans) to match different needs

Ideal For

Small Service Businesses

Which plan fits you

Free — You get 250 contacts, 2 users.

Starter — $21/user/mo gets you 30K contacts, 1 pipeline.

Growth — $38/user/mo gets you 60K contacts, 5 pipelines, Workflow automation.

Pricing Takeaway

★ 4.7/5

43% below category avgCategory avg: $37/mo

Beyond the subscription: what to budget for

List price covers the subscription. Total cost of ownership for Capsule CRM typically includes additional line items that don't appear on the pricing page.

Implementation

Setup, data migration, initial configuration

Training

Onboarding, certification, admin enablement

Premium Support

SLA upgrades, dedicated CSM, 24/7 access

Required Add-ons

Features gated behind higher tiers or paid extras

Integrations

Third-party connectors, API usage, custom builds

Annual True-Up

Seat overages, usage spikes, contract reconciliation