Capsule CRM Pricing: Plans & Cost Calculator 2026
Growth at $42/user/mo is the most popular of Capsule's 4 paid tiers, which range from a free plan up to $85/user/mo.
Capsule CRM plans and pricing
Billing surface
Pick a plan, set your seat count and switch billing to see the running total. The full breakdown lives in the calculator below.
Free
Basics, contacts/opps management
Starter
1-5 employee businesses
Growth
Small businesses with sales teams
Advanced
Bigger sales teams
Ultimate
Scaling teams 5+ users
Capsule CRM pricing: the quick answer
Capsule CRM runs from a free 2-user plan up to $85 per user each month across five tiers. Starter is $21 per user monthly or $18 annual, Growth $42 or $36, Advanced $64 or $54, and Ultimate $85 or $72. The free plan holds 250 contacts for two people, enough to test but not to run a sales team on. Email marketing is not built in: the Transpond add-on is billed separately and scales with your list size, so budget it apart.
- FreeFree
- Starter$21/user/mo
- Growth$42/user/mo
- Advanced$64/user/mo
- Ultimate$85/user/mo
At $21/mo to start, Capsule CRM sits 16% below the $25/mo median across 17 crm tools we track.
Capsule CRM cost calculator
Capsule CRM Hidden Costs & Pitfalls
Capsule keeps the seat price low and honest, so most of the extra spend comes from one place: the marketing tooling it leaves off the core plans.
Capsule CRM pricing, read against its live plans and category
Positioning
Capsule CRM positions itself as a highly affordable entry point for small teams, with its Starter plan at $21/user/mo and Growth plan at $42/user/mo set against a category median of $25/mo. Even its Advanced plan ($64/user/mo) and Ultimate plan ($85/user/mo) remain highly competitive compared to legacy enterprise platforms. The Free plan offers a low-risk starting point for solo operators with its 250-contact limit and basic activity logging. For growing teams needing core contact management and light automation, Capsule offers excellent value without the typical price bloat of larger competitors.
Cost drivers
- 1Premium add-ons and business enrichment features are locked behind the Ultimate plan ($85/user/mo).
- 2Integrating Transpond for email marketing requires separate subscription fees depending on list size.
Watch-outs
Capsule's pricing structure is generally transparent, but users should watch out for steep feature gating on automation and reporting. Advanced reporting and customizable workflows are restricted to the $64/user/mo tier, which can force small teams to upgrade before they are financially ready.
Strengths
The Starter plan at $21/user/mo offers clean, intuitive interface requires minimal user training.
- Clean, intuitive interface requires minimal user training
- Excellent native integrations with Google Workspace & Xero
- Customizable sales milestones for tailored pipeline tracking
What users say
“Capsule CRM -> about $18/user/month, super clean and simple.”
“Capsule CRM, and Bigin by Zoho are often favored by solo recruiters and small agencies”
Editor’s take
Solo operators and micro-consultancies should start on the Free or Starter ($21/user/mo) plans to manage basic contacts and pipelines. Growing sales teams that require automated workflows and advanced reporting should opt for the Growth ($42/user/mo) plan. If your team requires heavy pipeline management and visual sales tracking, consider Pipedrive at $14/user/mo as a sharper alternative.
Oleh KemFounder & Lead AnalystCapsule CRM price history
Cheaper CRM tools
Frequently asked questions
Sources & verification
| Source | What was checked | Last checked |
|---|---|---|
| Official Pricing Page | Source of verified tiers | July 8, 2026 |
| Official Website | Official vendor website | — |
| G2 | G2 verified user reviews · 4.7/5 · 481 reviews | — |
| Capterra | Capterra verified user reviews · 4.5/5 | — |
| TrustRadius | TrustRadius verified reviews | — |
| PeerSpot | PeerSpot enterprise peer reviews | — |
Every fact on this Capsule CRM pricing page is tied to a named source and a verification date. Freshness-sensitive figures trace to the sources above; verify against the vendor before relying on them.
Explore Capsule CRM
Every page on Capsule CRM in one place, you are on pricing.