How much does SugarCRM cost?

As of May 2026, SugarCRM plans start at $19/mo and scale across 4 tiers. SugarCRM does not have a free plan.

What pricing model does SugarCRM use?

As of May 2026, SugarCRM uses a Per Seat pricing model. You pay per user or seat — costs scale directly with your team size.

Are there cheaper alternatives?

Yes. Pipedrive (from $14/mo), Freshsales (from $11/mo), Copper (from $12/mo) offer lower starting prices in the same category.

Does SugarCRM offer a free trial?

SugarCRM does not have a free plan. However, most crm tools offer a free trial — check the official site for the current trial length (typically 14–30 days).

What are the hidden costs of SugarCRM beyond the subscription price?

Beyond the SugarCRM subscription, organizations typically budget for implementation and data migration, user training and onboarding, premium support tier upgrades, required add-on features, third-party integrations, and annual true-up costs from seat overages. These costs can add 20-80% to the base subscription price depending on team size and deployment complexity.

Does SugarCRM charge for implementation or setup?

SugarCRM may charge for professional services, data migration, and initial configuration, particularly for enterprise deployments. These costs are typically not listed on the public pricing page and are negotiated separately. Request a total cost of ownership estimate before signing.

Is SugarCRM pricing stable or does it change frequently?

SugarCRM pricing has been stable over the last 90 days based on our monitoring. We verify pricing on a rolling 30-day cadence and log all changes in our public changelog.

Home›CRM›SugarCRM›Pricing

SugarCRM Pricing Plans and Tiers 2026

Q: Is SugarCRM worth the price?

SugarCRM offers 15 features including Contact Management, Opportunity Management, Sales Forecasting. With a 3.8/5 rating, most users find good value: its starting price of $19/mo is below the CRM category average of $38/mo.

AI-powered CRM platform for mid-market and enterprise businesses

CRMPer SeatPrice verified May 14, 2026From $19/mo

·4 plans·★★★★☆3.8/5 G2

Full Review →

Alternatives to SugarCRM →Compare with others →

Plans Analysis Worth It?True Cost Price History Alternatives FAQ

All Plans & Pricing

Essentials

$19/user/mo

Best for: $19/user/mo gets you Contact management, Pipeline

✓Contact management
✓Pipeline

Start Plan →

Standard

$59/user/mo

Best for: $59/user/mo gets you Forecasting, Quotas

✓Forecasting
✓Quotas

Start Plan →

Advanced

$85/user/mo

Best for: $85/user/mo gets you AI predictions, Geo mapping

✓AI predictions
✓Geo mapping

Start Plan →

Premier

$135/user/mo

Best for: $135/user/mo gets you Revenue intelligence, Advanced AI

✓Revenue intelligence
✓Advanced AI

Start Plan →

Pricing Analysis

Overview

SugarCRM - AI-powered CRM platform for mid-market and enterprise businesses. 4 tiers from $19 to $135/user/mo. Essentials covers Contact management, Pipeline, while Premier adds Revenue intelligence and Advanced AI. At $19/mo, SugarCRM undercuts the $38/mo category average by 50%. For comparison, Less Annoying CRM starts at $15 and Attio at $34. Watch the 7x price jump from Essentials ($19) to Premier ($135) - map out which features you actually need before committing to upper tiers.

Cost Per User

Essentials$19/user/mo

Which Plan Is Right for You?

Essentials$19/user/mo

$19/user/mo gets you Contact management, Pipeline. Team of 5 = $95/mo, team of 10 = $190/mo. Entry point - cheaper than the $38/mo category average.

Standard$59/user/mo

$59/user/mo gets you Forecasting, Quotas. Team of 5 = $295/mo, team of 10 = $590/mo. The middle ground - enough for growing teams without enterprise overhead. Saves $26/user/mo vs. Advanced.

Advanced$85/user/mo

$85/user/mo gets you AI predictions, Geo mapping. Team of 5 = $425/mo, team of 10 = $850/mo. The middle ground - enough for growing teams without enterprise overhead. Saves $50/user/mo vs. Premier.

Premier$135/user/mo

$135/user/mo gets you Revenue intelligence, Advanced AI. Team of 5 = $675/mo, team of 10 = $1350/mo. 59% more than Advanced - justified only if you need the extras. At this price point, also evaluate Less Annoying CRM.

vs. Category Average

SugarCRM$19/mo

Category avg$38/mo

50% below the crm average

Our Verdict

Rated 3.8/5, SugarCRM at $19/mo is a value pick in its category. Start with Essentials ($19/user/mo). Upgrade to Standard only after you've confirmed Forecasting will get used.

Is SugarCRM Worth the Price?

Strengths

5 points

1Competitive pricing from $19/mo
215 key features including Contact Management and Opportunity Management
3Multiple pricing tiers (4 plans) to match different needs
4API access for custom integrations
5AI-powered features built in

Considerations

5 points

1The only challenge was that we implemented it in our on-premise data center instead of using it in the cloud.
2One area where SugarCRM could improve is its UI.
3Sugar Enterprise could improve by removing bugs and glitches.
4There are no aspects really lacking in the solution.
5It lacks customization, and this is the main reason that we are switching to a different solution.

Ideal For

Mid-market sales teams

Which plan fits you

Essentials — $19/user/mo gets you Contact management, Pipeline.

Standard — $59/user/mo gets you Forecasting, Quotas.

Advanced — $85/user/mo gets you AI predictions, Geo mapping.

Pricing Takeaway

★ 3.8/5

Rated 3.8/5, SugarCRM at $19/mo is a value pick in its category. Start with Essentials ($19/user/mo). Upgrade to Standard only after you've confirmed Forecasting will get used.

50% below category avgCategory avg: $38/mo

Beyond the subscription: what to budget for

List price covers the subscription. Total cost of ownership for SugarCRM typically includes additional line items that don't appear on the pricing page.

Implementation

Setup, data migration, initial configuration

Training

Onboarding, certification, admin enablement

Premium Support

SLA upgrades, dedicated CSM, 24/7 access

Required Add-ons

Features gated behind higher tiers or paid extras

Integrations

Third-party connectors, API usage, custom builds

Annual True-Up

Seat overages, usage spikes, contract reconciliation