Zendesk Sell Review: Features, Pricing & Integrations 2026
Rated 4.2/5 by over 6,800 users, this CRM starts at $19/user/mo billed annually. It delivers strong pipeline visibility but lacks deep native Zendesk ticketing integration.
Expert Analysis of Zendesk Sell
Zendesk Sell works well when teams need a simple sales CRM that can be implemented in under a week for basic product sales. The friction starts when you require advanced reporting customization or when planning long-term software stability, as Zendesk has announced it will officially retire the Sell product on August 31, 2027. Before buying, compare vs Pipedrive: Zendesk's officially recommended migration alternative that focuses entirely on dedicated sales pipeline management.
Oleh KemFounder & Lead AnalystRevive Stalled Deals With Sequences
Sequences trigger multi-touch campaigns when deals stall at pipeline stages, cutting deal resurrection time from 6 weeks to 10 days without adding headcount.
Rank Leads by Conversion Likelihood
Lead Scoring rules rank incoming prospects by conversion likelihood; Smart Lists then surface the strongest contacts for direct outreach, filtering noise from the daily pipeline.
Dial Leads Directly From Contact Records
Built-in Calling logs every conversation directly to contact records, cutting the gap between dialing and CRM updates from minutes to seconds per rep.
Catch Forecast Misses Weeks Early
Pipeline Management surfaces deal-stage bottlenecks by rep and region, letting managers reallocate coaching before month-end reviews reveal missed targets.
Sell Team
$19/user/moBest for: Up to 3 paid users; email integration, single pipeline
- ✓Contact and deal management
- ✓Lead tracking and organization
- ✓Email integration
- ✓Basic reporting
- ✓Basic ticketing system
Showing 3 of 4 plans. See all plans & API pricing →
Prices last verified July 16, 2026
Monitored Plans & Rates
Currently TrackingComparEdge is tracking Zendesk Sell pricing. No price changes recorded since monitoring began.
The Final Verdict: Is Zendesk Sell Right for You?
One of the most capable crm platforms starting at $19/mo, trusted by Zendesk support and sales teams.
Top Pros
- Competitive pricing from $19/mo
- Strong user ratings (4.2/5)
- 15 key features including Pipeline Management and Contact Management
Watch Out For
- The ability to communicate on the Zendesk ticket through the actual user software, so TOPs, would have been helpful.
- I'm going to piggyback on what I said regarding Freshdesk concerning what could be better in Zendesk: incorporate more AI.
Oleh KemFounder & Lead AnalystExpert verified·Updated July 16, 2026·Our methodologyFrequently Asked Questions About Zendesk Sell
Sources & verification
| Source | What was checked | Last checked |
|---|---|---|
| Official Website | Official vendor website | — |
| Official Pricing Page | Source of verified tiers | July 16, 2026 |
| G2 | G2 verified user reviews · 4.2/5 · 6,841 reviews | — |
| Capterra | Capterra verified user reviews · 4.3/5 | — |
| TrustRadius | TrustRadius verified reviews | — |
| PeerSpot | PeerSpot enterprise peer reviews | — |
Every fact on this Zendesk Sell pricing page is tied to a named source and a verification date. Freshness-sensitive figures trace to the sources above; verify against the vendor before relying on them.
Explore Zendesk Sell
Every page on Zendesk Sell in one place, you are on overview.