Close
crmBest for: Mid-size TeamsCRM built for inside sales teams with built-in calling and email
A top-rated crm tool with 15 features - excellent for Mid-size Teams.
Top Pros
- Highly rated (4.7/5 on review platforms)
- 15 key features including Built-in Calling and Email Sequences
- Multiple pricing tiers (3 plans) to match different needs
Watch Out For
- Higher price point (from $49/mo)
- No free plan available
Pros
- +Highly rated (4.7/5 on review platforms)
- +15 key features including Built-in Calling and Email Sequences
- +Multiple pricing tiers (3 plans) to match different needs
- +API access for custom integrations
- +AI-powered features built in
Cons
- -Higher price point (from $49/mo)
- -No free plan available
- -Learning curve for advanced CRM features
Close Pricing Plans
- ✓3 users
- ✓Pipeline view
- ✓Built-in calling
- ✓Workflows
- ✓Power Dialer
- ✓Custom activities
- ✓Predictive Dialer
- ✓Custom objects
- ✓Call coaching
Key Features
Video Review
Close - Demo & Review
Click to play
About Close
Close is built for inside sales teams - people who sell primarily via phone and email, who need to log high call volumes efficiently, and who live in their CRM all day. Its native Power Dialer and Predictive Dialer are built-in features, not integrations, which means call data, recordings, and outcomes log automatically to contacts without manual entry. Email sequences, two-way Gmail/Outlook sync, and SMS are similarly native. This tight integration between communication channels and the CRM record reduces the data entry that makes sales teams abandon other CRMs. The reporting is sales-specific: activity metrics, call outcomes, sequence performance, and pipeline velocity are all tracked at the individual and team level. Where Close isn't the right fit: it's primarily a pipeline and communication tool, not a full CRM suite. Marketing automation and advanced analytics require external tools. Best for B2B inside sales teams of 5–50 reps doing high-volume outreach who want calling, email, and SMS in one tool tied directly to their pipeline data.
Close hits a sweet spot in the crm market: enough features with standout capabilities like Built-in Calling, Email Sequences, SMS to handle serious workflows without the complexity overhead of enterprise platforms. Starting at $49/mo, it's priced for the teams that actually use it most - and a 4.7/5 rating confirms the value proposition holds up in practice. A reliable default choice for Mid-size Teams who want capability without customization headaches.
- ComparEdge Editorial Team
Compare Close with Alternatives
People Also Compare
You Might Also Like
SThe world's #1 CRM platform for sales, service, marketing, and more
HAll-in-one CRM platform with marketing, sales, and service hubs
PSales-focused CRM designed to help small teams close more deals
ZFull-featured CRM for businesses of all sizes with extensive customization
Frequently Asked Questions
⭐ Share Your Experience
Helps others find the right tool. Takes 2 minutes.