How much does Zendesk Sell cost?

As of May 2026, Zendesk Sell plans start at $25/mo and scale across 3 tiers. Zendesk Sell does not have a free plan.

What pricing model does Zendesk Sell use?

As of May 2026, Zendesk Sell uses a Flat Rate pricing model. Fixed monthly fee — cost does not scale with team size or usage.

Are there cheaper alternatives?

Yes. HubSpot (from $20/mo), Pipedrive (from $14/mo), Zoho CRM (from $20/mo) offer lower starting prices in the same category.

Does Zendesk Sell offer a free trial?

Zendesk Sell does not have a free plan. However, most crm tools offer a free trial — check the official site for the current trial length (typically 14–30 days).

What are the hidden costs of Zendesk Sell beyond the subscription price?

Beyond the Zendesk Sell subscription, organizations typically budget for implementation and data migration, user training and onboarding, premium support tier upgrades, required add-on features, third-party integrations, and annual true-up costs from seat overages. These costs can add 20-80% to the base subscription price depending on team size and deployment complexity.

Does Zendesk Sell charge for implementation or setup?

Zendesk Sell may charge for professional services, data migration, and initial configuration, particularly for enterprise deployments. These costs are typically not listed on the public pricing page and are negotiated separately. Request a total cost of ownership estimate before signing.

Is Zendesk Sell pricing stable or does it change frequently?

Zendesk Sell pricing has been stable over the last 90 days based on our monitoring. We verify pricing on a rolling 30-day cadence and log all changes in our public changelog.

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Zendesk Sell Pricing Plans and Tiers 2026

Q: Is Zendesk Sell worth the price?

Zendesk Sell offers 15 features including Pipeline Management, Contact Management, Email Integration. With a 4.2/5 rating, most users find good value: its starting price of $25/mo is below the CRM category average of $37/mo.

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

CRMFlat RatePrice verified May 14, 2026From $25/mo

·3 plans·★★★★☆4.2/5 G2

Full Review →

Alternatives to Zendesk Sell →Compare with others →

Plans Analysis Worth It?True Cost Price History Alternatives FAQ

All Plans & Pricing

Team

$25/agent/mo

Best for: $25/agent/mo gets you 2 pipelines, Email integration

✓2 pipelines
✓Email integration

Start Plan →

Growth

$69/agent/mo

Best for: $69/agent/mo gets you 10 pipelines, Sequences

✓10 pipelines
✓Sequences

Start Plan →

Professional

$149/agent/mo

Best for: $149/agent/mo gets you Lead scoring, Task automation

✓Lead scoring
✓Task automation

Start Plan →

Pricing Analysis

Overview

Zendesk Sell - Sales CRM by Zendesk designed to enhance productivity and pipeline visibility. 3 tiers from $25 to $149/agent/mo. Team covers 2 pipelines, Email integration, while Professional adds Lead scoring and Task automation. At $25/mo, Zendesk Sell undercuts the $38/mo category average by 34%. For comparison, Less Annoying CRM starts at $15 and Attio at $34. Watch the 6x price jump from Team ($25) to Professional ($149) - map out which features you actually need before committing to upper tiers.

Cost Per User

Team$25/agent/mo

Flat rate: cost doesn't scale with team size

Growth$69/agent/mo

Flat rate: cost doesn't scale with team size

Professional$149/agent/mo

Flat rate: cost doesn't scale with team size

Which Plan Is Right for You?

Team$25/agent/mo

$25/agent/mo gets you 2 pipelines, Email integration. Entry point - cheaper than the $38/mo category average.

Growth$69/agent/mo

$69/agent/mo gets you 10 pipelines, Sequences. The middle ground - enough for growing teams without enterprise overhead. Saves $80/agent/mo vs. Professional.

Professional$149/agent/mo

$149/agent/mo gets you Lead scoring, Task automation. 116% more than Growth - justified only if you need the extras. At this price point, also evaluate Less Annoying CRM.

vs. Category Average

Zendesk Sell$25/mo

Category avg$37/mo

32% below the crm average

Our Verdict

Rated 4.3/5, Zendesk Sell at $25/mo is a value pick in its category. Start with Team ($25/agent/mo). Upgrade to Growth only after you've confirmed 10 pipelines will get used. Also compare against Less Annoying CRM ($15/mo) before deciding.

Is Zendesk Sell Worth the Price?

Strengths

5 points

1Competitive pricing from $25/mo
2Strong user ratings (4.2/5)
315 key features including Pipeline Management and Contact Management
4Multiple pricing tiers (3 plans) to match different needs
5API access for custom integrations

Considerations

5 points

1The ability to communicate on the Zendesk ticket through the actual user software, so TOPs, would have been helpful.
2I'm going to piggyback on what I said regarding Freshdesk concerning what could be better in Zendesk: incorporate more AI.
3There could be improvements in integration, which can be achieved with APIs or tools like Zapier.
4I don't have any suggestions on how Zendesk can be improved.
5Sometimes, the calls do not record, and your conversation is cut midway.

Ideal For

Zendesk support and sales teams

Which plan fits you

Team — $25/agent/mo gets you 2 pipelines, Email integration.

Growth — $69/agent/mo gets you 10 pipelines, Sequences.

Professional — $149/agent/mo gets you Lead scoring, Task automation.

Pricing Takeaway

★ 4.2/5

32% below category avgCategory avg: $37/mo

Beyond the subscription: what to budget for

List price covers the subscription. Total cost of ownership for Zendesk Sell typically includes additional line items that don't appear on the pricing page.

Implementation

Setup, data migration, initial configuration

Training

Onboarding, certification, admin enablement

Premium Support

SLA upgrades, dedicated CSM, 24/7 access

Required Add-ons

Features gated behind higher tiers or paid extras

Integrations

Third-party connectors, API usage, custom builds

Annual True-Up

Seat overages, usage spikes, contract reconciliation