Salesforce Pricing: Plans & Features 2026
Salesforce offers a Free Suite for small teams, with paid Sales Cloud plans from $25/user/mo (Starter Suite) and $100/mo (Pro Suite); Enterprise and Unlimited are custom-quoted.
Salesforce plans and pricing
Free Suite
FreeBest for: The free AI CRM to get started, no credit card required, with sales, service, and email marketing for up to 2 users.
- ✓Up to 2 users with no time limit
- ✓Sales, service, and email marketing
- ✓Built-in AI for quick insights and email drafting
- ✓Free Slack workspace for collaboration
Starter Suite
$25/user/moBest for: The smart CRM suite with even more sales, service, marketing - plus commerce.
- ✓Lead, Account, Contact, and Opportunity Management
- ✓Built-in Sales Flows and Lead Routing
- ✓AI Automatically Syncs Emails, Events, and Contacts
- ✓Dynamic Email Marketing and Analytics. PROMO: Get 70% off with code STARTER70 at checkout (transaction fees apply)
Pro Suite
$100/user/moBest for: The flexible CRM suite with more automation and customization across sales, service, marketing, and commerce.
- ✓Greater Customization and Automation
- ✓Sales Quoting and Forecasting
- ✓Access to AgentExchange
- ✓Premier Support (add-on)
Enterprise
$175/user/moBest for: The CRM for sales with more flexibility and web API.
- ✓Custom objects
- ✓Advanced APIs
- ✓Workflow automation
- ✓Advanced reporting
Unlimited
$350/user/moBest for: The CRM for sales with intelligent automation and developer support built in.
- ✓AI features
- ✓Premier support
- ✓Full customization
- ✓Sandbox environments
Agentforce 1 Sales
$550/moBest for: The complete Sales CRM with built-in AI and unified data
- ✓plus our full suite of AI
- ✓Unmetered Agentforce usage for employees
- ✓Salesforce Spiff, Sales Planning, Sales Programs, Salesforce Maps, Tableau Next, and Slack Enterprise+
- ✓1M Flex Credits & 2.5M Data Cloud Credits per org per year
Salesforce pricing: the quick answer
Salesforce Sales Cloud runs $25 to $550 per user each month as of July 4, 2026, with no free plan and five editions. Starter Suite is $25 per user, Pro Suite $100, Enterprise $175, Unlimited $350, and the top Agentforce 1 Sales edition $550, all annual except Starter. A checkout promo code takes 70 percent off Starter, though transaction fees still apply. The real cost lives above the sticker: most editions are annual-only, Premier Support is a paid add-on on Pro, and add-on pricing is quoted by phone.
- Free SuiteFree
- Starter Suite$25/user/mo
- Pro Suite$100/user/mo, annual
- Enterprise$175/user/mo, annual
- Unlimited$350/user/mo, annual
- Agentforce 1 Sales$550/mo, annual
At $25/mo to start, Salesforce sits 4% above the $24/mo median across 17 crm tools we track.
Salesforce cost calculator
What Salesforce really costs
The per-user grid is where Salesforce pricing starts, not where it lands. Add-ons, support and the annual-only structure are what turn a $25 sticker into a real enterprise contract.
Pricing Expert Take
Independent analysis · Salesforce
Value Analysis
Salesforce Sales Cloud has no free plan and spans five editions: Starter Suite at $25/user/mo, Pro Suite at $100/user/mo, Enterprise at $175/user/mo, Unlimited at $350/user/mo, and the AI-heavy Agentforce 1 Sales edition at $550/user/mo. Against a category median of $59/mo, only Starter sits below it, and users note that realistic functionality begins at Pro or Enterprise. Salesforce is the most powerful CRM on this list and the most expensive to run at scale, which is the whole trade.
Hidden Costs
- Premier Support is a paid add-on on Pro Suite, and most product add-ons are quoted by phone rather than listed.
- Every edition except Starter is billed annually only, so Enterprise at $175/user/mo is a yearlong commitment, not a monthly one.
- Starter carries transaction fees even with the STARTER70 promo applied.
- Flex Credits and Data Cloud Credits are a separate usage currency on the top edition.
Red Flags
Salesforce is known for hard-to-reverse contracts and steady renewal increases. Buyers report multi-month efforts just to reduce seat counts, and the entry $25 tier is restrictive enough that growing teams get pushed into far pricier editions quickly.
"For over 3 months we've been in talks with Salesforce to drop the number of users"
"They have communicated this year would be another 9% price increase."
Based on analysis of recent Reddit and G2 discussions.
Green Wins
- Starter Suite gets a small team into a real Salesforce org for $25/user/mo, and cheaper still with the promo code.
- The platform's automation and data model are the deepest in the category once configured.
Verdict
Salesforce suits organizations with a real IT budget and a need for deep customization. Micro-teams testing the waters can start on Starter Suite at $25/user/mo, but anyone who wants transparent, predictable scaling should weigh Zoho CRM from $14/user/mo instead, which delivers most of the CRM depth without the enterprise contract.
Salesforce price history
Cheaper CRM tools
Frequently asked questions
How does Salesforce pricing compare?
See how Salesforce's 6 pricing plans stack up against similar CRM tools.
Research Reports
Sources & Data Trail · Salesforce
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified user reviews · 4.4/5 · 25,768 reviews
- 4.Capterra·Capterra verified user reviews · 4.4/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews