Granola
CE 96 free tierThe solo consultant or founder who takes their own notes and wants them cleaned, not replaced by a generic summary.
Pick an AI note-taker by what it really costs once the meetings pile up, not by the free-plan headline. Every price here was pulled from the vendor's current page, with the free-tier ceilings and the seat minimums that force an upgrade flagged.
The median paid note-taker across these 4 runs about $19.38 monthly, checked July 29, 2026, and paid entry starts near $14. A free tier runs on 3 of the 4, but each one stops on a limit that has nothing to do with minutes.
Ranked by a transparency score: pricing transparency 60%, user satisfaction 40%. Capability is not scored. It is the condition grid below. Prices are read from vendor pricing pages and re-checked per product on the dates shown. ComparEdge sells no AI note-takers and takes no payment for placement. How the score is built.
Rows rank by how much of the price each vendor shows, not by the price itself. Price sits on a single shared axis, so an entry further along it genuinely costs more per seat. The seven capability columns beside it are a free tier, full price disclosure, CRM sync, custom templates, MS Teams, share clips and coaching. Each cell shows granted, conditional, or blank.
Reading the console
A gap in a row is not a verdict. It means the vendor did not list that capability on the checked date, which is not proof it lacks the feature. The heavier caveat sits off the grid. These tools join a call as a visible bot and record what is said, and whether that is allowed is a question for your legal team, not your budget. On external calls especially, consent decides this before price does.
Scroll the console sideways to reach the remaining conditions.
The shortlist ranks by what the plan actually costs your team, not by list price. Flat plans are folded into a per-team number so they compare like for like. Only vendors rated 85 and up are eligible.
For 6 seats at $19 per seat, start with these
Ranked by monthly team cost, vendors rated 85 and up · Your ceiling for this team: $114 / mo
Granola
CE 96 free tierThe solo consultant or founder who takes their own notes and wants them cleaned, not replaced by a generic summary.
Fathom
CE 87 free tierRecording every call and getting a clean summary without a purchase order or a credit card.
Four products is a narrow field, and the reason is the split. Some here are built for revenue teams, with CRM write-back and coaching scorecards; others are lighter note-takers aimed at one person. Each card expands to every plan a vendor sells, dated to our last check. The order tracks pricing transparency, not popularity or headline price.
Transparency scorePricing transparency 60%User satisfaction 40%
The solo consultant or founder who takes their own notes and wants them cleaned, not replaced by a generic summary. Granola writes over your notes instead of joining the call as a bot, and it runs on Mac only. The free tier keeps only your last twenty-five meetings in history.
Critical gapThe software requires active internet connectivity for real-time transcript synchronization.
Granola: expert take
The free plan's real limit is history: it keeps your last twenty-five meetings visible, and older notes fall out of view. Granola runs on Mac only, with no Windows or web app. The draw is that it cleans up your own notes instead of joining the call as a bot.
Where Granola holds up
4.9CE scoreG2 4.8 · 32 reviewsFounded 2023Verified July 8, 2026
| Plan | Monthly | Annual |
|---|---|---|
| Basic | Free | Free |
| Business | $14 | $14 |
| Enterprise | $35 | $35 |
The revenue team that has outgrown standalone note-taking and wants recording, CRM write-back and coaching from one vendor. Avoma charges for the breadth: the full toolkit means three separate paid add-ons stacked over the base plan, and there is nothing free to trial on.
Critical gapAvoma is not an outbound prospecting database, and meeting-volume gains depend on its Lead Router and scheduling add-ons.
Avoma: expert take
The full toolkit hides above the base plan, in three paid add-ons: Conversation Intelligence, Revenue Intelligence and Lead Router. Taking all three earns a small bundle discount. Enterprise then locks you to ten recorder seats, billed yearly only.
Where Avoma holds up
4.7CE scoreG2 4.6 · 1,362 reviewsCapterra 4.8Founded 2017Verified July 16, 2026
| Plan | Monthly | Annual |
|---|---|---|
| Startup | $29 | $19 |
| Organization | $39 | $29 |
| Enterprise | $39 | $39 |
| Conversation Intelligence (Add-on) | $29 / user/mo (annual) | Not published |
| Revenue Intelligence (Add-on) | $29 / user/mo (annual) | Not published |
| Lead Router (Add-on) | $19 / user/mo (annual) | Not published |
Tracking talk-time, sentiment and engagement across a sales team's whole week rather than any single transcript. Read AI leans on cross-meeting analytics and coaching scores. Its bot joining external calls uninvited is the recurring complaint, so check it against your consent policy before rolling it out.
Critical gapThe platform necessitates extensive Microsoft 365 tenant permission configurations that trigger internal privacy security reviews.
Read AI: expert take
The recurring complaint is its bot joining external calls uninvited, which trips privacy reviews and gets it blocked. Sentiment and engagement scores can read as arbitrary too. What you pay for sits at the other end: cross-meeting analytics and coaching built on patterns, not any single transcript.
Where Read AI holds up
4.7CE scoreG2 4.6 · 40 reviewsCapterra 4.5Founded 2021Verified July 16, 2026
| Plan | Monthly | Annual |
|---|---|---|
| Free | Free | Free |
| Pro | $19.75 | $15 |
| Enterprise | $29.75 | $22.50 |
| Enterprise+ | $39.75 | $29.75 |
Recording every call and getting a clean summary without a purchase order or a credit card. Fathom's free tier is the genuinely generous one here, with unlimited recordings and transcripts. CRM field sync waits for the Business tier, not the cheaper Team plan.
Critical gapTranscription accuracy requires manual verification.
Fathom: expert take
The limits are quiet ones. CRM field sync starts on Business, not the cheaper Team plan, and a HIPAA agreement waits for Enterprise. Team plans also need at least two users. Against that, Fathom's free tier is the widest in the category, roomy where the others meter.
Where Fathom holds up
5.0CE scoreG2 5 · 6,811 reviewsCapterra 4.9Founded 2020Verified July 16, 2026
| Plan | Monthly | Annual |
|---|---|---|
| Free | Free | Free |
| Premium | $20 | $16 |
| Team | $19 | $15 |
| Business | $34 | $25 |
| Enterprise | Contact sales | |
What the records say
Granola starts cheaper: $14 / seat against $29 from Avoma, 2.1× apart at the door.
For 6 seats, Granola bills $84 / mo and Avoma bills $174 / mo, $90 / mo between them.
Avoma carries 5 of the 5 capability columns on the record; Granola shows 1.
Users side with Granola: 4.8 on G2 against 4.6 for Avoma.
Granola runs a free tier to start on; Avoma does not.
Both publish every tier they sell.
Pick Granola for: The solo consultant or founder who takes their own notes and wants them cleaned, not replaced by a generic summary.
Pick Avoma for: The revenue team that has outgrown standalone note-taking and wants recording, CRM write-back and coaching from one vendor.
Granola
CE 96 · G2 4.8Verified July 8, 2026
Avoma
CE 94 · G2 4.6Verified July 16, 2026
Both price lists on the category axis
Where they differ
Only Granola has on the record
Only Avoma has on the record
The free tiers here are real, but each ends somewhere you would not think to look. Granola's is the clearest: it counts total meetings for the life of the account, so a busy quarter can exhaust a plan that never resets. Read AI's free tier caps monthly transcripts instead, and Fathom holds CRM sync back for a paid tier even while giving the notes away.
Read a free tier as a way to test the notes, not as a plan a team keeps. The day you need shared history, CRM write-back or coaching, the free ceiling is already behind you, and the upgrade is priced per seat with a minimum attached.
The figure a vendor prints is a seat price, which understates what the plan costs to switch on. Avoma is the sharp case: its enterprise plan begins at ten recorder seats and bills once a year, so the real entry is ten annual seats before anyone records a call. The advertised rate is a floor per seat, not the floor for the plan.
Work the entry cost from the minimum, not from your headcount. A tool that looks cheaper per seat can cost more to switch on, and a yearly-only plan turns a trial into a commitment before anyone has recorded a call.
Note-takers price like phone plans: a free allowance that ends mid-quarter, then a seat fee with the real limits in the footnotes. Read the caps first, minutes, history, recorder seats, because the caps decide when you upgrade, not the features.
This is a young market that still prints its prices. The score reflects that openness, and vendors that lock seats to annual terms wear it in the rank.
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How this review is made. Prices are read from vendor pricing pages and re-checked on the dates shown against each product. Condition columns reflect the feature set recorded on the vendor’s own pages on that date. ComparEdge sells no AI note-takers and takes no vendor payment for placement. Where a vendor publishes nothing, this page says so rather than estimating. Ranking is by transparency score: pricing transparency 60%, user satisfaction 40%. What a product can do is shown in the condition columns and carries no weight in the number.