Updated March 2026 · Independent Analysis
KeapvsZoho CRM
Zoho CRM starts at $20/mo, 93% cheaper than Keap's $299/mo. Keap is rated higher at 4.2/5 vs Zoho CRM's 4.1/5.
Keapvs Zoho CRM
★ 4.2/5+0.1 vs Zoho CRM
Only in Keap
- ✦ Email Marketing
- ✦ Marketing Automation
- ✦ Sales Pipeline
From $299/mo(pricier)200K+ users · est. 2001
Try Keap Free →
Zoho CRMvs Keap
★ 4.1/5-0.1 vs Keap
Only in Zoho CRM
- ✦ Lead Management
- ✦ Deal Management
- ✦ Workflow Automation
✓ Free planFrom $20/mo(cheaper)250K+ businesses users · est. 1996
Try Zoho CRM Free →Ratings Breakdown
Keap
4.2/5 avg
G2 Score4.2/5
Capterra Score4.1/5
G2 Rating4.2/5
Zoho CRM
4.1/5 avg
G2 Score4.1/5
Capterra Score4.3/5
G2 Rating4.1/5
Quick Stats
Feature Comparison
Keap uniquely offers Email Marketing, Marketing Automation, Sales Pipeline. Zoho CRM uniquely offers Lead Management, Deal Management, Workflow Automation. Both share 3 features including Contact Management, Web Forms, Mobile App.
Feature
Keap
Zoho CRM
Contact Management
✓
✓
Web Forms
✓
✓
Mobile App
✓
✓
Email Marketing
✓
✗
Marketing Automation
✓
✗
Sales Pipeline
✓
✗
Appointments
✓
✗
Invoicing & Payments
✓
✗
Landing Pages
✓
✗
Text Marketing
✓
✗
Lead Scoring
✓
✗
A/B Testing
✓
✗
Analytics
✓
✗
Integrations
✓
✗
E-Commerce
✓
✗
Customer Journey Mapping
✓
✗
Social Media Integration
✓
✗
Task Automation
✓
✗
Quote Generation
✓
✗
Referral Tracking
✓
✗
Affiliate Management
✓
✗
Customer Segmentation
✓
✗
Automated Workflows
✓
✗
Sales Forecasting
✓
✗
Revenue Tracking
✓
✗
Customer Support Portal
✓
✗
Knowledge Base
✓
✗
Customizable Dashboards
✓
✗
Role Based Access
✓
✗
Automated Reminders
✓
✗
Document Storage
✓
✗
Deal Tracking
✓
✗
Sales Performance
✓
✗
Customer Onboarding
✓
✗
Automated Surveys
✓
✗
Customer Feedback
✓
✗
Customizable Templates
✓
✗
Sales Reporting
✓
✗
Lead Management
✗
✓
Deal Management
✗
✓
Workflow Automation
✗
✓
AI Assistant (Zia)
✗
✓
Reports & Analytics
✗
✓
Email Integration
✗
✓
Social CRM
✗
✓
Inventory Management
✗
✓
Custom Modules
✗
✓
Canvas Design
✗
✓
API
✗
✓
Telephony
✗
✓
Total Features
38
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Keap if you need:
- ✓ Email Marketing
- ✓ Marketing Automation
- ✓ Sales Pipeline
- ✓ Appointments
- ✓ Invoicing & Payments
Choose Zoho CRM if you need:
- ✓ Lead Management
- ✓ Deal Management
- ✓ Workflow Automation
- ✓ AI Assistant (Zia)
- ✓ Reports & Analytics
Pricing Comparison
Zoho CRM starts at $20/mo, 93% cheaper than Keap's $299/mo.
Keap Plans
Paid plans only
IgniteBest Value
$299/flat/mo- • 2 users
- • 1500 contacts
- • Email & text marketing
Grow
$399/flat/mo- • 3 users
- • 2500 contacts
- • Advanced automations
Scale
$599/flat/mo- • 5 users
- • 5000 contacts
- • Lead scoring
Zoho CRM Plans
Free tier available
Free
Free- • 3 users
- • Leads & contacts
- • Tasks
StandardBest Value
$20/user/mo- • Scoring rules
- • Workflows
- • Multiple pipelines
Professional
$35/user/mo- • SalesSignals
- • Blueprint
- • Inventory management
Enterprise
$50/user/mo- • Zia AI
- • Custom modules
- • Multi-user portals
Ultimate
$65/user/mo- • Advanced BI
- • Enhanced feature limits
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