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Updated 6 days ago · Independent Analysis

Keap vs Salesforce

Capability Overview
Keap logo - software comparison
Keapvs Salesforce
4.2G2-0.2 vs Salesforce
Only in Keap
  • Email Marketing
  • Sales Pipeline
  • Appointments
From $299/mo(pricier)200K+ users users · est. 2001
Salesforce logo - software comparison
Salesforcevs Keap
4.4G2+0.2 vs Keap
Only in Salesforce
  • Opportunity Management
  • Lead Management
  • Workflow Automation
From $25/mo(cheaper)150K+ customers users · est. 1999
Quick VerdictIndependent Analysis

Keap and Salesforce are both CRM tools. Keap starts at $299/mo, Salesforce at $25/mo. Compare features, pricing, and ratings below to find the best fit for your team.


When to Choose Keap vs Salesforce

The question that matters: “In what situation will I regret choosing A over B after 3 months?”

Scenario: Auto-Send Payment Links at Deal
Keap
Auto-Send Payment Links at Deal Close

Stage changes in Sales Pipeline trigger Invoicing & Payments automatically - payment links send at close and SMS reminders fire before the due date, dropping median payment time.

Salesforce
Map Every Stakeholder in a Deal

Salesforce Contact Management links decision-makers, influencers, and procurement contacts to a single Opportunity record, with email opens and meeting attendance tracked per.

Keap Unique Strength
Onboard New Clients via SMS and Email

Marketing Automation paired with Text Marketing sends welcome messages, intake forms, and appointment reminders automatically when a client is added to Contact Management - no.

→ Choose Keap if this scenario applies to you. Salesforce doesn't offer a comparable solution.
Keap Unique Strength
Stage-Matched Nurture for Every Prospect

Marketing Automation assigns different email and SMS sequences by Sales Pipeline stage, matching buyer intent at each step rather than broadcasting one cadence to all prospects.

→ Choose Keap if this scenario applies to you. Salesforce doesn't offer a comparable solution.
Salesforce Unique Strength
Route Qualified Leads in Minutes

Lead Management scoring rules weight email opens and demo attendance, then auto-route high-intent leads to inside sales in under 15 minutes - cutting time-to-first-contact from.

→ Choose Salesforce if this scenario applies to you. Keap doesn't offer a comparable solution.

Pricing Comparison & Plans
High· Verified May 28, 2026


Capability Breakdown

5 differences found across 18 standardized features

Feature
Keap
Salesforce
Lead Scoring
Social Media Integration
Territory Management
Forecasting
Live Chat
Total (raw)
38
15
Keap Features
  • Contact Management
  • Email Marketing
  • Marketing Automation
  • Sales Pipeline
  • Appointments
  • Invoicing & Payments
  • Landing Pages
  • Text Marketing
  • Lead Scoring
  • Web Forms
  • A/B Testing
  • Analytics
  • Mobile App
  • Integrations
  • E-Commerce
  • Customer Journey Mapping
  • Social Media Integration
  • Task Automation
  • Quote Generation
  • Referral Tracking
  • Affiliate Management
  • Customer Segmentation
  • Automated Workflows
  • Sales Forecasting
  • Revenue Tracking
  • Customer Support Portal
  • Knowledge Base
  • Customizable Dashboards
  • Role Based Access
  • Automated Reminders
  • Document Storage
  • Deal Tracking
  • Sales Performance
  • Customer Onboarding
  • Automated Surveys
  • Customer Feedback
  • Customizable Templates
  • Sales Reporting
Salesforce Features
  • Contact Management
  • Opportunity Management
  • Lead Management
  • Sales Forecasting
  • Workflow Automation
  • Reports & Dashboards
  • Email Integration
  • Mobile App
  • AppExchange Marketplace
  • Einstein AI
  • Custom Objects
  • API Access
  • Marketing Automation
  • Service Cloud
  • Commerce Cloud

Strengths & Limitations

Evaluative strengths and weaknesses: not feature lists

Pros
  • +Multiple pricing tiers (3 plans) to match different needs
  • +AI-powered features built in
  • +Ready-to-use templates
Cons
  • Fluent email campaign and shopping experience design.
Pros
  • +Free plan available
  • +Competitive pricing from $25/mo
  • +Multiple pricing tiers (5 plans) to match different needs
Cons
  • I wish that when I bring up a report or enter my opportunities, I could easily edit some fields.
  • If there is anything I would improve about Salesforce, it would be customer service during the initial implementation, as our expe
  • As a person who knows SQL, it would be very helpful if there were tools that could leverage my SQL knowledge.
  • I have no frustrations regarding Salesforce, but I think it can be improved by making it visually more user-friendly, though in ge
  • More understanding from the business standpoint will help Salesforce.

At a Glance

User Rating
4.2/5vs4.4/5
Keap
Salesforce
Starting Price
$299/movs$25/mo
Keap
Salesforce
Feature Count
38 featuresvs15 features
Keap
Salesforce
User Base
200Kvs150K
Keap
Salesforce

Oleh KemOleh KemFounder & Lead AnalystExpert verified·Updated 6 days ago·Our methodology
Keap · Price & Data SyncLast verified: May 28, 2026 · CE-CRM-2026W21-C7018E · ✓ Pricing updated May 28, 2026
Up to date
Salesforce · Price & Data SyncLast verified: May 26, 2026 · CE-CRM-2026W22-074291 · ✓ Pricing updated May 26, 2026
Up to date

Recent Price History

Keap

Keap removed the "Scale" plan

Plan removed · May 28, 2026

Keap

Keap removed the "Grow" plan

Plan removed · May 28, 2026

Keap

Keap removed the "Ignite" plan

Plan removed · May 28, 2026

Keap

Keap added a new "Keap" plan at $299/mo

Plan added · May 28, 2026

Salesforce

Salesforce added a new "Free Suite" plan (Custom pricing)

Plan added · May 26, 2026

Salesforce

Salesforce added a new "Einstein 1 Sales" plan (Custom pricing)

Plan added · May 26, 2026


Frequently Asked Questions


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