Close vs monday CRM
- ✦ Built-in Calling
- ✦ Email Sequences
- ✦ SMS
- ✦ Visual Pipeline
- ✦ Contact Management
- ✦ Email Sync
Close and monday CRM are both CRM tools. Close starts at $19/mo, monday CRM at $21.95/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Close vs monday CRM
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Built-in calling lets reps dial directly from a lead in Close without switching to a separate phone system - discovery calls happen in minutes, not days of scheduling back-and-forth.
monday CRM Automations assign leads by Custom Field values - industry, budget, or geography - instantly, so sales reps spend time on outreach rather than manual inbox triage.
Close's Predictive Dialer skips dead numbers and queues the next live prospect automatically, so reps handle 30-40% more conversations per shift without burnout.
Power Dialer runs simultaneous outbound calls and routes the first live answer to the rep - no third-party dialers or carrier integrations required to handle the infrastructure.
Activity Tracking Dashboards reveal which pipeline stages lose the most deals, helping sales leaders fix process gaps before they cost next quarter's revenue targets.
Pricing Comparison & PlansHigh· Verified Jul 2, 2026
Close Plans
Paid plans only
Solo
$19/user/moBest for: Solo operators
- ✓Built-in calling
- ✓Email sync
- ✓Pipeline view
- ✓Unlimited contacts & leads
- ✓Multiple pipelines
Essentials
$49/user/moBest for: Small teams
- ✓Everything in Solo
- ✓Unlimited users
- ✓Email sequences
- ✓Call routing
- ✓Custom fields
monday CRM Plans
Paid plans only
Basic
$22/user/moBest for: This plan is ideal for small teams needing fundamental CRM functionalities to manage contacts and basic sales processes
- ✓Basic contact & lead management
- ✓Unlimited contacts
- ✓Unlimited pipelines
- ✓Unlimited boards
- ✓Web forms
Standard
$30/user/moBest for: The Standard plan suits growing teams requiring more robust sales pipelines, automation, and integrations
- ✓All Basic features
- ✓10,000 contacts & deals
- ✓Email integration
- ✓AI tools
- ✓250 automations/month
Pro
$50/user/moBest for: Pro is designed for larger sales teams or businesses needing advanced analytics, lead scoring, and complex automations
- ✓All Standard features
- ✓Unlimited contacts & deals
- ✓Quotes & invoices
- ✓Sales forecasting
- ✓25,000 automations/month
Capability Breakdown
2 differences found across 18 standardized features
- •Built-in Calling
- •Email Sequences
- •SMS
- •Pipeline Management
- •Power Dialer
- •Predictive Dialer
- •Custom Fields
- •Reporting
- •Workflows
- •Integrations
- •API
- •Call Recording
- •Lead Management
- •Smart Views
- •Mobile App
- •Visual Pipeline
- •Contact Management
- •Email Sync
- •Activity Tracking
- •Automations
- •Reporting
- •Dashboards
- •Custom Fields
- •Quotes & Invoices
- •Mobile App
- •Lead Management
- •Integrations
- •Mass Emails
- •Call Logging
- •AI Email Composer
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Multiple pricing tiers (3 plans) to match different needs
- +API access for custom integrations
- +AI-powered features built in
- −Higher price point (from $49/mo)
- +Unifies sales, marketing, and project data on one platform
- +Highly customizable pipelines and dashboards with no-code
- +Automates repetitive tasks like lead assignment and follow-ups
- +Seamlessly integrates with the broader monday.com Work OS
- +Built-in email tracking, templates, and activity logging
- −Pricing requires a 3-seat minimum, increasing the entry cost
- −Can be overwhelming to set up without prior monday.com experience
- −Lacks advanced, dedicated CRM features like territory management
- −Mobile app is less powerful for complex CRM workflows
- −Reporting capabilities are less robust than specialized BI tools
At a Glance
Recent Price History
Close added a new "Solo" plan at $19/user/mo
Plan added · May 28, 2026
Close removed the "Professional" plan
Plan removed · May 28, 2026
Close added a new "Growth" plan at $109/user/mo
Plan added · May 28, 2026
Close added a new "Essentials" plan at $49/user/mo
Plan added · May 28, 2026
Close removed the "Enterprise" plan
Plan removed · May 28, 2026
monday CRM removed the "Enterprise" plan
Plan removed · May 28, 2026
monday CRM raised "Pro" from $28/mo to $50/mo (+79%)
Price change · May 28, 2026
monday CRM raised "Basic" from $12/mo to $21.95/mo (+83%)
Price change · May 28, 2026
monday CRM added a new "Ultimate" plan (Custom pricing)
Plan added · May 28, 2026
monday CRM raised "Standard" from $17/mo to $30.49/mo (+79%)
Price change · May 28, 2026
Frequently Asked Questions
Related Comparisons
Closefrom $19/mo
monday CRMfrom $21.95/moSources & Data Trail · Close
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.7/5 · 2,032 reviews
- 4.Capterra·Capterra verified reviews · 4.7/5
- 5.TrustRadius·TrustRadius verified reviews
Sources & Data Trail · monday CRM
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.6/5 · 1,158 reviews
- 4.Capterra·Capterra verified reviews · 4.7/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews