Updated March 2026 · Independent Analysis
ClosevsZendesk Sell
Zendesk Sell starts at $25/mo, 49% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs Zendesk Sell's 4.2/5.
Closevs Zendesk Sell
★ 4.7/5+0.5 vs Zendesk Sell
Only in Close
- ✦ Built-in Calling
- ✦ Email Sequences
- ✦ SMS
From $49/mo(pricier)7K+ companies users · est. 2013
Try Close Free →
Zendesk Sellvs Close
★ 4.2/5-0.5 vs Close
Only in Zendesk Sell
- ✦ Contact Management
- ✦ Email Integration
- ✦ Calling
From $25/mo(cheaper)Part of Zendesk (100K+ customers) users · est. 2007
Try Zendesk Sell Free →Ratings Breakdown
Close
4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
G2 Rating4.7/5
Zendesk Sell
4.2/5 avg
G2 Score4.2/5
Capterra Score4.3/5
G2 Rating4.2/5
Quick Stats
Free Plan
Feature Comparison
Close uniquely offers Built-in Calling, Email Sequences, SMS. Zendesk Sell uniquely offers Contact Management, Email Integration, Calling. Both share 5 features including Pipeline Management, Custom Fields, Reporting.
Feature
Close
Zendesk Sell
Pipeline Management
✓
✓
Custom Fields
✓
✓
Reporting
✓
✓
API
✓
✓
Mobile App
✓
✓
Built-in Calling
✓
✗
Email Sequences
✓
✗
SMS
✓
✗
Power Dialer
✓
✗
Predictive Dialer
✓
✗
Workflows
✓
✗
Integrations
✓
✗
Call Recording
✓
✗
Lead Management
✓
✗
Smart Views
✓
✗
Contact Management
✗
✓
Email Integration
✗
✓
Calling
✗
✓
Sequences
✗
✓
Lead Scoring
✗
✓
Smart Lists
✗
✓
Task Automation
✗
✓
Zendesk Integration
✗
✓
Goals Tracking
✗
✓
Activity Feed
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Close if you need:
- ✓ Built-in Calling
- ✓ Email Sequences
- ✓ SMS
- ✓ Power Dialer
- ✓ Predictive Dialer
Choose Zendesk Sell if you need:
- ✓ Contact Management
- ✓ Email Integration
- ✓ Calling
- ✓ Sequences
- ✓ Lead Scoring
Pricing Comparison
Zendesk Sell starts at $25/mo, 49% cheaper than Close's $49/mo.
Close Plans
Paid plans only
StartupBest Value
$49/user/mo- • 3 users
- • Pipeline view
- • Built-in calling
Professional
$99/user/mo- • Workflows
- • Power Dialer
- • Custom activities
Enterprise
$139/user/mo- • Predictive Dialer
- • Custom objects
- • Call coaching
Zendesk Sell Plans
Paid plans only
TeamBest Value
$25/agent/mo- • 2 pipelines
- • Email integration
Growth
$69/agent/mo- • 10 pipelines
- • Sequences
Professional
$149/agent/mo- • Lead scoring
- • Task automation
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