Dialpad Review: Features, Pricing & Integrations 2026
Best for teams needing real-time AI transcription and coaching in live meetings. Plans start at $27/mo with a 10-user video limit.
Expert Analysis of Dialpad
The $27 Standard plan is one of four price lines sharing a checkout: Connect, Support, Sell and an AI agent, so teams needing more than one compound the bill. Standard also caps a video meeting at 10 people, low for a product sold on AI calling.
Oleh KemFounder & Lead AnalystReal-Time Sales Coaching During Live Demos
Sales managers use Dialpad's Real-time Coaching feature to whisper guidance to reps mid-call without the prospect hearing-correcting pitch objections, suggesting closes, or.
Build AI Transcripts for Regulatory Call Archives
Financial services teams configure AI Transcription to automatically generate searchable, timestamped records of every customer interaction-fulfilling audit requirements without.
Standard
$27/user/moBest for: Small teams: calls, AI meetings, messaging
- ✓Unlimited domestic calling (US/Canada)
- ✓HD audio and AI noise cancellation
- ✓Local and toll-free numbers in 70+ countries
- ✓Unlimited call recording with real-time transcription
- ✓Integrations with G Suite, Office 365, and LinkedIn
Showing 3 of 12 plans. See all plans & API pricing →
Prices last verified July 16, 2026
Monitored Plans & Rates
1 price change recordedComparEdge is tracking Dialpad pricing: Change DetectedChangelog
Dialpad lowered "Standard" from $27/mo to $20/mo (-26%)
Plan Structure Changes
View all 9 →The Final Verdict: Is Dialpad Right for You?
Strong video conferencing choice for SMBs wanting a unified AI comms platform - 4.5/5 rating, 15 features.
Top Pros
- Real-time AI transcription and coaching in live video meetings
- Unified app for voice, video, messaging, and contact center
- Vi (Voice Intelligence) provides post-meeting summaries with action items
Watch Out For
- Video meeting participant limit (10) on the Standard plan is low
- Advanced analytics and reporting are gated behind higher-priced tiers
Oleh KemFounder & Lead AnalystExpert verified·Updated July 16, 2026·Our methodologyFrequently Asked Questions About Dialpad
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Sources & verification
| Source | What was checked | Last checked |
|---|---|---|
| Official Website | Official vendor website | — |
| Official Pricing Page | Source of verified tiers | July 16, 2026 |
| G2 | G2 verified user reviews · 4.4/5 · 4,162 reviews | — |
| Capterra | Capterra verified user reviews · 4.3/5 | — |
| TrustRadius | TrustRadius verified reviews | — |
Every fact on this Dialpad pricing page is tied to a named source and a verification date. Freshness-sensitive figures trace to the sources above; verify against the vendor before relying on them.
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