Dialpad Review: Features, Pricing & Integrations 2026
Best for teams needing real-time AI transcription and coaching in live meetings. Plans start at $27/mo with a 10-user video limit.
Expert Analysis of Dialpad
Dialpad works well when small teams need flexible mobile access and automated AI meeting transcriptions. The friction starts when users encounter inconsistent call quality, such as choppy audio, one-way audio glitches, or incoming calls that fail to connect until after the 12-second mark. Before buying, compare vs Nextiva, a platform that prioritizes basic call reliability and text messaging without Dialpad's heavy AI complexity.
Oleh KemFounder & Lead AnalystReal-Time Sales Coaching During Live Demos
Sales managers use Dialpad's Real-time Coaching feature to whisper guidance to reps mid-call without the prospect hearing-correcting pitch objections, suggesting closes, or.
Build AI Transcripts for Regulatory Call Archives
Financial services teams configure AI Transcription to automatically generate searchable, timestamped records of every customer interaction-fulfilling audit requirements without.
Standard
$27/user/moBest for: Small teams: calls, AI meetings, messaging
- ✓Unlimited domestic calling (US/Canada)
- ✓HD audio and AI noise cancellation
- ✓Local and toll-free numbers in 70+ countries
- ✓Unlimited call recording with real-time transcription
- ✓Integrations with G Suite, Office 365, and LinkedIn
Showing 3 of 12 plans. See all plans & API pricing →
Prices last verified July 16, 2026
Monitored Plans & Rates
1 price change recordedComparEdge is tracking Dialpad pricing: Change DetectedChangelog
Dialpad lowered "Standard" from $27/mo to $20/mo (-26%)
Plan Structure Changes
View all 9 →The Final Verdict: Is Dialpad Right for You?
Strong video conferencing choice for SMBs wanting a unified AI comms platform - 4.5/5 rating, 15 features.
Top Pros
- Real-time AI transcription and coaching in live video meetings
- Unified app for voice, video, messaging, and contact center
- Vi (Voice Intelligence) provides post-meeting summaries with action items
Watch Out For
- Video meeting participant limit (10) on the Standard plan is low
- Advanced analytics and reporting are gated behind higher-priced tiers
Oleh KemFounder & Lead AnalystExpert verified·Updated July 16, 2026·Our methodologyFrequently Asked Questions About Dialpad
Explore More Video Conferencing Tools for 2026
Sources & verification
| Source | What was checked | Last checked |
|---|---|---|
| Official Website | Official vendor website | — |
| Official Pricing Page | Source of verified tiers | July 16, 2026 |
| G2 | G2 verified user reviews · 4.4/5 · 4,162 reviews | — |
| Capterra | Capterra verified user reviews · 4.3/5 | — |
| TrustRadius | TrustRadius verified reviews | — |
Every fact on this Dialpad pricing page is tied to a named source and a verification date. Freshness-sensitive figures trace to the sources above; verify against the vendor before relying on them.
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