What are Dialpad pros and cons?

Pros: Competitive pricing from $27/mo; Strong user ratings (4.3/5); 15 key features including AI-powered Calling and Video Meetings; Multiple pricing tiers (3 plans) to match different needs; AI-powered features built in. Cons: No free plan available; Video quality depends on internet connection.

How much does Dialpad cost?

Dialpad pricing: Standard - $27/mo, Pro - $35/mo, Enterprise - $null/mo.

What are the best Dialpad alternatives?

Some of the best alternatives to Dialpad include Zoom, Google Meet, Microsoft Teams. You can compare them side-by-side on our alternatives page.

Is Dialpad good for small business?

Dialpad is a solid option for small businesses. It offers AI-powered Calling and Video Meetings that help teams collaborate and grow. Plans start at $27/mo.

Dialpad

video conferencingBest for: Mid-size Teams

AI-powered business communications platform with voice, video, and messaging

★★★★☆

4.4G2

Founded 2012100K+ businesses users

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$27/mo

Starting Price

4.4/5

G2 Rating

100K+ businesses

Users

Free Trial

Quick Verdict

Strong video conferencing choice for Mid-size Teams - 4.4/5 rating, 15 features.

4.4G2 Rating

Best for: Mid-size Teams From $27/mo

Top Pros

Competitive pricing from $27/mo
Strong user ratings (4.3/5)
15 key features including AI-powered Calling and Video Meetings

Watch Out For

No free plan available
Video quality depends on internet connection

Pros

+Competitive pricing from $27/mo
+Strong user ratings (4.3/5)
+15 key features including AI-powered Calling and Video Meetings
+Multiple pricing tiers (3 plans) to match different needs
+AI-powered features built in

Cons

-No free plan available
-Video quality depends on internet connection

Dialpad Pricing Plans

Standard$27/mo

✓Unlimited calling
✓AI meetings
✓SMS

Pro$35/mo

✓CRM integration
✓Global SMS

Enterprise$null/mo

✓100% uptime SLA
✓Priority support

View full pricing on Dialpad →

Key Features

✓AI-powered Calling

✓Video Meetings

✓SMS/MMS

✓Team Messaging

✓AI Transcription

✓Real-time Coaching

✓Call Analytics

✓IVR

✓Call Routing

✓CRM Integration

✓Voicemail Transcription

✓Mobile App

✓Browser Extension

✓Number Porting

✓Global Coverage

Video Review

Dialpad - Demo & Review

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YouTube

About Dialpad

Dialpad focuses on ai-powered business communications platform with voice, video, and messaging Key capabilities include AI-powered Calling, Video Meetings, SMS/MMS. Also covers Team Messaging, AI Transcription. Starts at $27/mo. Rated 4.3/5 across independent review platforms. Founded in 2012.

Expert Take

For Mid-size Teams evaluating video conferencing options, Dialpad consistently earns its place on shortlists - 15 features with standout capabilities like AI-powered Calling, Video Meetings, SMS/MMS cover the essentials without unnecessary bloat, and $27/mo makes it easy to justify. Its 4.4/5 rating reflects a product that's been refined through real-world feedback. It's not the flashiest option, but it's one of the most dependably good ones.

- ComparEdge Editorial Team