Updated March 2026 · Independent Analysis
FolkvsSugarCRM
SugarCRM starts at $19/mo, 5% cheaper than Folk's $20/mo. Folk is rated higher at 4.7/5 vs SugarCRM's 3.8/5.
Folkvs SugarCRM
★ 4.7/5+0.9 vs SugarCRM
Only in Folk
- ✦ Pipeline View
- ✦ Email Sequences
- ✦ Chrome Extension
✓ Free planFrom $20/mo(pricier)3K+ companies users · est. 2020
Try Folk Free →
SugarCRMvs Folk
★ 3.8/5-0.9 vs Folk
Only in SugarCRM
- ✦ Opportunity Management
- ✦ Sales Forecasting
- ✦ AI Predictions
From $19/mo(cheaper)7K+ customers users · est. 2004
Try SugarCRM Free →Ratings Breakdown
Folk
4.7/5 avg
G2 Score4.7/5
Capterra Score4.6/5
G2 Rating4.7/5
SugarCRM
3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
G2 Rating3.8/5
Quick Stats
Feature Comparison
Folk uniquely offers Pipeline View, Email Sequences, Chrome Extension. SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Both share 3 features including Contact Management, Custom Fields, Reporting.
Feature
Folk
SugarCRM
Contact Management
✓
✓
Custom Fields
✓
✓
Reporting
✓
✓
Pipeline View
✓
✗
Email Sequences
✓
✗
Chrome Extension
✓
✗
Enrichment
✓
✗
Tags & Lists
✓
✗
Shared Contacts
✓
✗
Mail Merge
✓
✗
Integrations
✓
✗
Import/Export
✓
✗
Team Collaboration
✓
✗
Activity Timeline
✓
✗
Templates
✓
✗
Opportunity Management
✗
✓
Sales Forecasting
✗
✓
AI Predictions
✗
✓
Workflow Automation
✗
✓
Email Integration
✗
✓
Mobile App
✗
✓
API
✗
✓
Campaign Management
✗
✓
Case Management
✗
✓
Role-based Access
✗
✓
Third-party Integrations
✗
✓
Data Enrichment
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Folk if you need:
- ✓ Pipeline View
- ✓ Email Sequences
- ✓ Chrome Extension
- ✓ Enrichment
- ✓ Tags & Lists
Choose SugarCRM if you need:
- ✓ Opportunity Management
- ✓ Sales Forecasting
- ✓ AI Predictions
- ✓ Workflow Automation
- ✓ Email Integration
Pricing Comparison
SugarCRM starts at $19/mo, 5% cheaper than Folk's $20/mo.
Folk Plans
Free tier available
Free
Free- • 100 contacts
- • 1 pipeline
StandardBest Value
$20/user/mo- • Unlimited contacts
- • 2000 emails/mo
Premium
$40/user/mo- • 5000 emails/mo
- • Enrichment
- • Reporting
Custom
Custom- • Unlimited emails
- • API
- • Dedicated support
SugarCRM Plans
Paid plans only
EssentialsBest Value
$19/user/mo- • Contact management
- • Pipeline
Standard
$59/user/mo- • Forecasting
- • Quotas
Advanced
$85/user/mo- • AI predictions
- • Geo mapping
Premier
$135/user/mo- • Revenue intelligence
- • Advanced AI
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