Cal.com (Cal Video) vs Dialpad

- ✦ Scheduling
- ✦ Cal Video (Built-in)
- ✦ Calendar Integration

- ✦ AI-powered Calling
- ✦ Video Meetings
- ✦ SMS/MMS
Cal.com (Cal Video) and Dialpad are both Video Conferencing tools. Cal.com (Cal Video) starts at $15/mo, Dialpad at $27/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Cal.com (Cal Video) vs Dialpad
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Hiring teams route candidates through multiple interview rounds using Cal.com's Collective Scheduling feature, where interviewers auto-confirm availability without manual.
Service platforms embed Cal.com's Custom Booking Pages directly into provider profiles, letting clients schedule consultations with available specialists via Cal Video without.
Consultants, therapists, and coaches gate premium discovery calls behind Cal.com's Payments feature, collecting booking fees ($50-$500) at scheduling time. Cal Video calls launch.
Sales managers use Dialpad's Real-time Coaching feature to whisper guidance to reps mid-call without the prospect hearing-correcting pitch objections, suggesting closes, or.
Financial services teams configure AI Transcription to automatically generate searchable, timestamped records of every customer interaction-fulfilling audit requirements without.
Pricing Comparison & PlansHigh· Verified May 30, 2026
Free
FreeBest for: You get Unlimited bookings, Calendar integrations, Basic event types
- ✓Unlimited calendars
- ✓Unlimited event types
- ✓Unlimited bookings
- ✓Basic integrations
- ✓Community support
Teams
$15/user/mo- ✓Team scheduling (round-robin, collective events)
- ✓Routing forms
- ✓Team workflows & automation
- ✓Booking data insights & analytics
- ✓Remove Cal.com branding
Organizations
$37/user/mo- ✓All Teams plan features
- ✓Advanced routing (attribute-based)
- ✓Branded subdomain
- ✓Advanced organizational workflows
- ✓SSO/SAML & SCIM provisioning
Enterprise
Contact SalesBest for: Custom pricing for SSO, Custom branding, Dedicated support
- ✓Everything in Team
- ✓Custom solutions for large organizations
- ✓Dedicated support & custom SLAs
- ✓Advanced integrations
- ✓Enterprise-grade infrastructure & managed hosting
Standard
$27/user/moBest for: This plan is ideal for small teams needing essential communication tools
- ✓Unlimited domestic calling (US/Canada)
- ✓HD audio and AI noise cancellation
- ✓Local and toll-free numbers in 70+ countries
- ✓Visual voicemail with AI transcription
- ✓Unlimited call recording with real-time transcription
Pro
$35/user/moBest for: The Pro plan suits growing businesses requiring advanced features like international calling and CRM integrations
- ✓All Standard features
- ✓International texting
- ✓Zapier and Slack integrations
- ✓Dialpad API and webhooks
- ✓Additional numbers
Enterprise
Contact SalesBest for: Designed for large organizations, this plan offers tailored solutions and dedicated support
- ✓All Standard and Pro features
- ✓Unlimited feature usage
- ✓Priority support
- ✓Advanced call center management capabilities
- ✓Designed for complex communication systems and high call volumes
Capability Breakdown
4 differences found across 19 standardized features
- •Scheduling
- •Cal Video (Built-in)
- •Calendar Integration
- •Round Robin
- •Collective Scheduling
- •Workflows
- •Custom Booking Pages
- •Payments
- •Webhooks
- •API
- •Self-Hostable
- •Open Source
- •Integrations
- •Analytics
- •Mobile Support
- •AI-powered Calling
- •Video Meetings
- •SMS/MMS
- •Team Messaging
- •AI Transcription
- •Real-time Coaching
- •Call Analytics
- •IVR
- •Call Routing
- •CRM Integration
- •Voicemail Transcription
- •Mobile App
- •Browser Extension
- •Number Porting
- •Global Coverage
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Open-source core allows for deep customization and self-hosting
- +White-labeling on Team plan for a fully branded client experience
- +API-first design enables embedding scheduling into any product
- +Built-in Cal Video simplifies workflow; no third-party app needed
- +Extensive app store for integrations beyond standard calendars
- −Cal Video lacks advanced features like virtual backgrounds or polling
- −Self-hosting the open-source version requires technical expertise
- −UI can be less intuitive for users new to advanced scheduling tools
- −Mobile app experience is less polished than the web application
- −No native desktop application for video or scheduling management
- +Real-time AI transcription and coaching in live video meetings
- +Unified app for voice, video, messaging, and contact center
- +Vi (Voice Intelligence) provides post-meeting summaries with action items
- +Carrier-grade network ensures high voice and video call quality
- +Integrates natively with Google Workspace, Salesforce, and Zendesk
- −Video meeting participant limit (10) on the Standard plan is low
- −Advanced analytics and reporting are gated behind higher-priced tiers
- −Fewer third-party app integrations compared to Zoom or Microsoft Teams
- −The mobile app interface can feel cluttered with all its features
- −No hardware ecosystem for dedicated conference room systems
At a Glance
Recent Price History
Cal.com (Cal Video) removed the "Team" plan
Plan removed · May 30, 2026
Cal.com (Cal Video) added a new "Organizations" plan at $37/user/mo
Plan added · May 30, 2026
Cal.com (Cal Video) added a new "Teams" plan at $15/user/mo
Plan added · May 30, 2026
Dialpad raised "Standard" from $15/mo to $27/mo (+80%)
Price change · May 30, 2026
Dialpad raised "Pro" from $25/mo to $35/mo (+40%)
Price change · May 30, 2026
Cal.com (Cal Video) raised "Team" from $12 to $15/mo (25%)
Price change · May 21, 2026
Dialpad lowered "Pro" from $35 to $25/mo (29%)
Price change · May 21, 2026
Dialpad lowered "Standard" from $27 to $15/mo (44%)
Price change · May 21, 2026
Frequently Asked Questions
Related Comparisons
Sources & Data Trail · Cal.com (Cal Video)
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-30)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.7/5 · 153 reviews
- 4.Capterra·Capterra verified reviews · 4.6/5
- 5.TrustRadius·TrustRadius verified reviews
Sources & Data Trail · Dialpad
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-30)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.4/5 · 4,162 reviews
- 4.Capterra·Capterra verified reviews · 4.3/5
- 5.TrustRadius·TrustRadius verified reviews
