Dialpad vs Whereby
- ✦ AI-powered Calling
- ✦ Video Meetings
- ✦ SMS/MMS
- ✦ Browser-based Meetings
- ✦ No Downloads
- ✦ Screen Sharing
Dialpad and Whereby are both Video Conferencing tools. Dialpad starts at $27/mo, Whereby at $10/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Dialpad vs Whereby
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Sales managers use Dialpad's Real-time Coaching feature to whisper guidance to reps mid-call without the prospect hearing-correcting pitch objections, suggesting closes, or.
Sales teams record product walkthroughs once using Screen Sharing, then distribute the recording link to prospects across multiple time zones. Prospects watch at their pace, skip.
Financial services teams configure AI Transcription to automatically generate searchable, timestamped records of every customer interaction-fulfilling audit requirements without.
Agencies route new clients directly to browser-based meetings-no app downloads required before the first call. This eliminates the 5-10 minute setup delay that typically kills.
Creative teams use Custom Branding to present client work in a branded meeting room, while contractors and stakeholders join browser-based from home offices. Recording captures.
Technology vendors deliver monthly partner training to 500+ resellers using Whereby's no-download model-partners join from offices, homes, or customer sites without IT approval.
Pricing Comparison & PlansHigh· Verified May 30, 2026
Dialpad Plans
Paid plans only
Standard
$27/user/moBest for: This plan is ideal for small teams needing essential communication tools
- ✓Unlimited domestic calling (US/Canada)
- ✓HD audio and AI noise cancellation
- ✓Local and toll-free numbers in 70+ countries
- ✓Visual voicemail with AI transcription
- ✓Unlimited call recording with real-time transcription
Pro
$35/user/moBest for: The Pro plan suits growing businesses requiring advanced features like international calling and CRM integrations
- ✓All Standard features
- ✓International texting
- ✓Zapier and Slack integrations
- ✓Dialpad API and webhooks
- ✓Additional numbers
Enterprise
Contact SalesBest for: Designed for large organizations, this plan offers tailored solutions and dedicated support
- ✓All Standard and Pro features
- ✓Unlimited feature usage
- ✓Priority support
- ✓Advanced call center management capabilities
- ✓Designed for complex communication systems and high call volumes
Whereby Plans
Free tier available
Free
FreeBest for: Ideal for individuals or very small teams needing basic video calls with limited features
- ✓Personal use
- ✓1 meeting room
- ✓Desktop & mobile access
- ✓Secure conversations
- ✓Screen sharing
Pro
$10/user/moBest for: individuals or small teams requiring more advanced features like larger meeting rooms and custom branding
- ✓All features in Free
- ✓3 meeting rooms
- ✓Branded rooms
- ✓Premium support
- ✓Premium screen sharing
Business
$60/user/moBest for: Designed for larger organizations needing extensive features, enhanced security, and dedicated support
- ✓All features in Pro
- ✓Multiple users & admins
- ✓Custom domain
- ✓Recording included
- ✓Personal and team rooms
Capability Breakdown
6 differences found across 19 standardized features
- •AI-powered Calling
- •Video Meetings
- •SMS/MMS
- •Team Messaging
- •AI Transcription
- •Real-time Coaching
- •Call Analytics
- •IVR
- •Call Routing
- •CRM Integration
- •Voicemail Transcription
- •Mobile App
- •Browser Extension
- •Number Porting
- •Global Coverage
- •Browser-based Meetings
- •No Downloads
- •Screen Sharing
- •Recording
- •Breakout Groups
- •Custom Branding
- •Virtual Backgrounds
- •Reactions
- •Chat
- •Embedded API
- •Custom Domain
- •YouTube Embedding
- •Timer
- •Lock Rooms
- •Mobile Apps
- •Browser-based Meetings
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Real-time AI transcription and coaching in live video meetings
- +Unified app for voice, video, messaging, and contact center
- +Vi (Voice Intelligence) provides post-meeting summaries with action items
- +Carrier-grade network ensures high voice and video call quality
- +Integrates natively with Google Workspace, Salesforce, and Zendesk
- −Video meeting participant limit (10) on the Standard plan is low
- −Advanced analytics and reporting are gated behind higher-priced tiers
- −Fewer third-party app integrations compared to Zoom or Microsoft Teams
- −The mobile app interface can feel cluttered with all its features
- −No hardware ecosystem for dedicated conference room systems
- +Guests join via browser link; no app or login required
- +Customizable rooms with personalized branding and URLs
- +Embeddable video calls directly into websites or apps
- +Built-in Miro whiteboard and YouTube integrations for collaboration
- +Simple, fixed-price plans without complex feature gating
- −Free plan is limited to 45-minute meetings
- −Maximum of 200 participants, even on the highest-tier plan
- −No phone dial-in option for audio-only participants
- −Fewer advanced admin controls compared to enterprise rivals
- −Meeting recordings are only available on Pro and Business plans
At a Glance
Recent Price History
Dialpad raised "Standard" from $15/mo to $27/mo (+80%)
Price change · May 30, 2026
Dialpad raised "Pro" from $25/mo to $35/mo (+40%)
Price change · May 30, 2026
Whereby raised "Business" from $11.99/mo to $60/mo (+400%)
Price change · May 28, 2026
Whereby raised "Pro" from $8.99/mo to $10/mo (+11%)
Price change · May 28, 2026
Dialpad lowered "Pro" from $35 to $25/mo (29%)
Price change · May 21, 2026
Dialpad lowered "Standard" from $27 to $15/mo (44%)
Price change · May 21, 2026
Frequently Asked Questions
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- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-30)
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Sources & Data Trail · Whereby
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.6/5 · 1,163 reviews
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