Microsoft Dynamics 365 pricing plans
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Microsoft Dynamics 365 Pricing: Plans & Cost Calculator 2026

Per-seat pricing spans $8 to $300 per user monthly across specialized apps, billed per app, which suits teams already on Microsoft 365.

Microsoft Dynamics 365 interface screenshot

Microsoft Dynamics 365 plans and pricing

High· Verified July 16, 2026
Interactive calculator

Billing surface

Pick a plan, set your seat count and switch billing to see the running total. The full breakdown lives in the calculator below.

$8Business Central Team Members · monthly total
Plan

Business Central Team Members

Limited access (read, approve workflows, update select info)

$8/user/mo
Limited access for light users
Read-only access across most of the system
Limited write permissions (e.g., approving workflows)
Limited write permissions (e.g., entering timesheets)
Limited write permissions (e.g., updating personal details)
Business Central Team Members
Plan

Copilot for Sales

$50/user/mo
AI-driven productivity tools
AI-generated insights and predictive analysis
Summarization and meeting recaps
Automated sales content creation
Personalization of interactions for improved customer engagement
Copilot for Sales
Plan

Sales Professional

$65/user/mo
Sales force automation
Mobile access
Microsoft 365 interoperation
Reporting and dashboards
Sales Professional
Plan

Business Central Essentials

Comprehensive business mgmt: finance, sales, operations

$80/user/mo
Core ERP functionality
Financial management
Inventory management
Purchasing management
Sales management
Business Central Essentials
Plan

Sales Enterprise

$105/user/mo
Customization capabilities
Workflow automation
Advanced sales force automation
Sales Playbooks
Forecasting
Hierarchies
Social Engagement
Gamification
Teams integration
Quick Campaigns
Marketing Lists
Marketing Campaigns
Choose Sales Enterprise
Plan

Business Central Premium

Adds service mgmt + manufacturing

$110/user/mo
Includes Essentials features
Manufacturing management
Service management
Business Central Premium
Plan

Project Operations

$135/user/mo
Project management
Resource management
Financial management for projects
Project Operations
Plan

Human Resources

$135/user/mo
Human capital management
Employee self-service
Absence management
Compensation management
Choose Human Resources
Plan

Sales Premium

Adds service mgmt + manufacturing

$150/user/mo
Advanced conversation intelligence
Sales engagement
Enhanced Copilot capabilities in Dynamics Sales
Enhanced Copilot capabilities in Outlook
Enhanced Copilot capabilities in MS Teams
Choose Sales Premium
Plan

Finance Essentials

Comprehensive business mgmt: finance, sales, operations

$210/user/mo
Financial management
Enterprise resource planning (ERP) capabilities
Finance Essentials
Plan

Finance Premium

Advanced business performance mgmt

$300/user/mo
Advanced financial management
Choose Finance Premium
Custom

Supply Chain Management

Now custom-quoted rather than list-priced

Custom
Contact sales
Custom

Supply Chain Management Premium

Adds service mgmt + manufacturing

Custom
Contact sales
Custom

Intelligent Order Management

Custom
Contact sales
Custom

Microsoft Relationship Sales

Custom
Contact sales
Custom

Human Resources Self Service

Custom
Contact sales
Custom

Copilot Studio (Pay-as-you-go)

Custom
Uses Copilot Credits to run Dynamics 365 agents
Transform business processes
Azure subscription required
Contact sales
Custom

Copilot Studio (Pre-purchase)

Custom
Includes Copilot Credit Commit Units
Save up to 20% with upfront purchase
Avoid interruption with automatic pay-as-you-go coverage
Contact sales
Plan

Customer Service Professional

$50/user/mo
Streamlined case management resources
Service representatives support
Self-service in simpler scenarios
Customer Service Professional
Plan

Customer Service Enterprise

$105/user/mo
Advanced AI-based customer service resources
Self-service for complex scenarios
AI-powered case routing
Advanced analytics with Power BI
Teams collaboration
Full customization capabilities
Customer Service Enterprise
Plan

Customer Service Premium

Adds service mgmt + manufacturing

$195/user/mo
Integrated contact center
CRM service solution
Powered by generative AI
Transform customer engagement
Customer Service Premium

Microsoft Dynamics 365 pricing: the quick answer

Quick answerHigh· Verified July 16, 2026

Microsoft Dynamics 365 is a suite of separately priced apps, billed per user and paid yearly, with no free plan as of July 16, 2026. The SMB ERP core, Business Central Essentials, is $80/user/mo, Premium $110, and a light Team Members seat $8 for read-and-approve access. The enterprise ERP core, Finance Essentials, is $210/user/mo and Finance Premium $300. Add a CRM or supply-chain app and each one is its own line. AI agents run on Copilot Credits, a separate currency bundled only into Premium tiers, so budget those on top otherwise.

  • Business Central Team Members$8/user/mo
  • Copilot for Sales$50/user/mo
  • Sales Professional$65/user/mo
  • Business Central Essentials$80/user/mo
  • Sales Enterprise$105/user/mo
  • Business Central Premium$110/user/mo
  • Project Operations$135/user/mo
  • Human Resources$135/user/mo
  • All 21 plans below
Run your numbers in the cost calculator: pick a plan, set your team size, and compare monthly against annual billing.
Free tier
No
Billing model
Per Seat
Cheapest paid
$8/user/mo
Annual discount
Not offered

At $8/mo to start, Microsoft Dynamics 365 sits 87% below the $59.45/mo median across 2 erp software tools we track.


Microsoft Dynamics 365 cost calculator

Microsoft Dynamics 365 Hidden Costs & Pitfalls

What sits on top of the plan fee

Dynamics 365 is not one product with tiers, it is a stack of apps each priced on its own. Three things push the real bill past the sticker: the light-user seat that is cheaper than it looks, the AI credits, and buying more than one app.

Team Members light-user seat
The $8/user/mo Team Members seat looks like a way to cover casual users cheaply, but it only allows read access, workflow approvals, and a few write actions like timesheets. Anyone who needs to create orders or post transactions has to sit on a full Essentials seat at $80/user/mo. Ten light users who quietly need write access turn a planned $80 a month into $800, so audit who actually needs to transact before you spread Team Members around.
$8/user/mo vs $80/user/mo full
Copilot Credits for AI agents
Running Dynamics 365 agents consumes Copilot Credits, a separate currency you either pre-purchase or pay as you go. Premium tiers like Finance Premium at $300/user/mo bundle 1,000 credits per user per month; Essentials tiers include none. So a Finance Essentials team at $210/user/mo that wants agents pays for every credit on top, and the effective gap to Premium is smaller than the $90 sticker difference once you add credits back in.
rate not published
Each extra app is its own subscription
Business Central and Finance are ERP cores; Sales, Customer Service, and the supply-chain apps are billed separately. A finance user who also works cases lands on both Finance Essentials at $210 and Customer Service Professional at $50, which is $260/user/mo for one person before implementation. Map who needs which app before you assume one license covers the workflow.
$50 to $300/user/mo per app
Microsoft Dynamics 365 Cost Analysis

Microsoft Dynamics 365 pricing, read against its live plans and category

Positioning

$8/moentry price
87% below the category median
low $8median $59.45 · n=2high $80

Dynamics 365 is a suite where the price depends on which app you buy, not one ladder of tiers. The SMB ERP core is Business Central: Essentials at $80/user/mo, Premium at $110, and a light Team Members seat at $8. The enterprise ERP core is Finance: Essentials at $210/user/mo, Premium at $300. On the CRM side, Customer Service Professional starts at $50/user/mo and Sales Premium reaches $150, each a separate line. Everything is per user, paid yearly. The value holds up if you are already inside Microsoft 365 and Power Platform; the risk is paying for apps and light seats you do not fully use.

Cost drivers

  • 1Copilot Credits are a separate AI currency; 1,000/user/mo come bundled only in Premium tiers like Finance Premium at $300, so Essentials buyers pay extra to run agents.
  • 2The $8 Team Members seat is read-and-approve only, forcing full $80 Essentials licenses onto any light user who needs to write.
  • 3Each additional D365 app (Sales, Customer Service, supply chain) is its own per-user subscription, so a multi-app user stacks multiple lines.

Watch-outs

The licensing model is hard to price without a sales conversation, and the enterprise Finance and Operations modules draw complaints about speed and the learning curve.

Strengths

Business Central is the cost-effective ERP core for a Microsoft 365 shop at $80/user/mo.

  • Deep integration for teams already on Microsoft 365
  • Power Platform (Power Automate, Power BI) adds automation the competitors charge extra for
  • Business Central keeps the SMB entry point reasonable

What users say

Dynamics Sales seems better to integrate with Business Central

Reddit (positive)

implementation still becomes difficult for some businesses

Reddit (negative)

Editor’s take

SMBs should stay on Business Central Essentials at $80/user/mo and add Premium only where manufacturing or service management earns it. Enterprises with global logistics will need Finance at $210 plus the supply-chain app, and should budget heavily for an implementation partner. Nonprofits can ask about Business Central from $32/user/mo. If you want a modular ERP with fully upfront pricing, weigh Odoo before committing.

Oleh KemOleh KemFounder & Lead Analyst
ComparEdge EditorialUpdated: July 16, 2026

Microsoft Dynamics 365 price history


Price & Data Intelligence SyncLast verified: July 16, 2026 · CE-ERP-2026W29-8CBEA2 · ✓ Pricing updated
Up to date


Frequently asked questions


Sources & verification

Verified by ComparEdgeMethod: Vendor docs, official pages, and selected independent sources
SourceWhat was checkedLast checked
Official WebsiteOfficial vendor website
G2G2 verified user reviews · 3.8/5 · 1,618 reviews
CapterraCapterra verified user reviews · 4/5
TrustRadiusTrustRadius verified reviews
PeerSpotPeerSpot enterprise peer reviews

Every fact on this Microsoft Dynamics 365 pricing page is tied to a named source and a verification date. Freshness-sensitive figures trace to the sources above; verify against the vendor before relying on them.

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