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Microsoft Dynamics 365 Pricing History and Changes

Manually verified audit trail of all pricing changes, plan updates, and feature additions

May 30, 2026

Plan Added

Copilot Studio (Pre-purchase)

Microsoft Dynamics 365 added a new "Copilot Studio (Pre-purchase)" plan (Custom pricing)

Includes Copilot Credit Commit Units to run Dynamics 365 agentsTransform business processesChoose credit amount up front and manage variable month-to-month usage

Plan Added

Copilot Studio (Pay-as-you-go)

Microsoft Dynamics 365 added a new "Copilot Studio (Pay-as-you-go)" plan (Custom pricing)

Uses Copilot Credits to run Dynamics 365 agentsTransform business processesFlexibility to only pay for consumed credits

Plan Added

Copilot for Sales$50/mo

Microsoft Dynamics 365 added a new "Copilot for Sales" plan at $50/user/mo

AI-driven productivity toolsAI-generated insights and predictive analysisSummarization and meeting recaps

Plan Added

Human Resources Self Service

Microsoft Dynamics 365 added a new "Human Resources Self Service" plan (Custom pricing)

Employee self-serve capabilitiesManager self-serve capabilities

Plan Added

Human Resources

Microsoft Dynamics 365 added a new "Human Resources" plan (Custom pricing)

Improve organizational agilityOptimize HR programsTransform employee experiences

Plan Added

Project Operations

Microsoft Dynamics 365 added a new "Project Operations" plan (Custom pricing)

End-to-end project management solutionConnects sales, resourcing, and finance teamsManage all aspects of projects

Plan Added

Customer Service Premium$195/mo

Microsoft Dynamics 365 added a new "Customer Service Premium" plan at $195/user/mo

All Enterprise featuresEmbedded intelligenceMultisession support

Plan Added

Customer Service Enterprise$105/mo

Microsoft Dynamics 365 added a new "Customer Service Enterprise" plan at $105/user/mo

All Professional featuresAI-powered case routingAdvanced analytics with Power BI

Plan Added

Customer Service Professional$50/mo

Microsoft Dynamics 365 added a new "Customer Service Professional" plan at $50/user/mo

Case and knowledge managementMicrosoft 365 integrationLead creation

Plan Added

Microsoft Relationship Sales

Microsoft Dynamics 365 added a new "Microsoft Relationship Sales" plan (Custom pricing)

Designed for enterprise sales teamsSeamless integration with LinkedIn Sales NavigatorFull access to contextual insights

Plan Added

Sales Premium

Microsoft Dynamics 365 added a new "Sales Premium" plan (Custom pricing)

All Enterprise featuresPrebuilt customizable intelligence solutions for sellers and managersAdvanced intelligence and analytics tools from Sales Insights suite

Plan Added

Sales Enterprise

Microsoft Dynamics 365 added a new "Sales Enterprise" plan (Custom pricing)

All Professional featuresAdvanced capabilities for complex sales processesAdvanced customization options

Plan Added

Sales Professional

Microsoft Dynamics 365 added a new "Sales Professional" plan (Custom pricing)

Core sales force automationMicrosoft 365 integrationLead and opportunity management

Plan Added

Intelligent Order Management$315/mo

Microsoft Dynamics 365 added a new "Intelligent Order Management" plan at $315/mo

Manage orders from capture to fulfillmentReal-time inventoryAI-driven order management

Plan Added

Supply Chain Management Premium

Microsoft Dynamics 365 added a new "Supply Chain Management Premium" plan (Custom pricing)

All Supply Chain Management featuresEnhance supply chain adaptability and performanceAdvanced planning, analytics, and insights

Verified

Supply Chain Management

Microsoft Dynamics 365 updated "Supply Chain Management" from $210/mo to Custom

Plan Added

Finance Premium

Microsoft Dynamics 365 added a new "Finance Premium" plan (Custom pricing)

All Finance featuresHigher capacity and storage entitlementsAdvanced features for complex enterprise needs

Verified

Finance

Microsoft Dynamics 365 updated "Finance" from $210/mo to Custom

Plan Added

Business Central Team Members

Microsoft Dynamics 365 added a new "Business Central Team Members" plan (Custom pricing)

Limited access to read dataApprove workflowsCreate or update select information

Verified

Business Central Premium

Microsoft Dynamics 365 updated "Business Central Premium" from $110/mo to Custom

Verified

Business Central Essentials

Microsoft Dynamics 365 updated "Business Central Essentials" from $80/mo to Custom

May 21, 2026

Verified

Finance

Microsoft Dynamics 365 raised "Finance" from $180 to $210/mo (17%)

$180/mo→$210/mo ↑

Plan Removed

was $180/mo

Microsoft Dynamics 365 removed the "Supply Chain" plan

Plan Removed

was $70/mo

Microsoft Dynamics 365 removed the "Business Central" plan

Plan Added

$210/mo

Microsoft Dynamics 365 added a new "Supply Chain Management" plan at $210/mo

Advanced warehouse management (WMS)Manufacturing and production controlInventory and logistics management

Plan Added

$110/mo

Microsoft Dynamics 365 added a new "Business Central Premium" plan at $110/mo

All features in EssentialsService order managementManufacturing and production planning

Plan Added

$80/mo

Microsoft Dynamics 365 added a new "Business Central Essentials" plan at $80/mo

Financial management and general ledgerSales and customer service managementProject management and basic resource planning

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