Folk vs Freshsales
- ✦ Pipeline View
- ✦ Email Sequences
- ✦ Chrome Extension
- ✦ Deal Management
- ✦ AI Lead Scoring
- ✦ Visual Pipeline
Folk and Freshsales are both CRM tools. Folk starts at $30/mo, Freshsales at $11/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Folk vs Freshsales
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Chrome Extension adds job title, company, and social profile data to any Gmail contact in one click, cutting per-prospect research from 8 minutes to under 2 without switching tabs.
Email Sequences personalize outreach by Tags & Lists - industry, function, or tier - with open rates and replies tracked per sequence, so messaging iterates fast without marketing ops.
Contact Management keeps all emails, calls, and notes under one record, with Custom Fields for budget and next steps so AE handoffs from SDR never lose deal context.
Tags & Lists split contacts by revenue tier or partnership stage, then targeted Email Sequences reach each segment - no dedicated marketer needed to manage the lists or cadences.
Freshsales' AI Lead Scoring ranks incoming leads by purchase intent automatically, so high-probability prospects surface first without manual triage or spreadsheet sorting.
Built-in Phone lets reps call directly from any contact record, with deal stage and email history on screen and every call logged into the deal record automatically.
Visual Pipeline flags deals stalled 15+ days in a single stage; Workflows then auto-assign follow-ups or escalate to leadership before forecast dates arrive.
Pricing Comparison & PlansHigh· Verified May 30, 2026
Folk Plans
Free tier available
Standard
$30/user/moBest for: This plan is ideal for small teams needing core CRM features
- ✓Unlimited contacts
- ✓Pipeline management
- ✓Email campaigns
- ✓AI Assistants
- ✓LinkedIn extension
Premium
$60/user/moBest for: Recommended for growing teams requiring advanced features and integrations
- ✓All Standard features
- ✓Custom objects & Deals
- ✓Email sequences
- ✓Advanced roles & permissions
- ✓Dashboards
Custom
$100/user/moBest for: Best suited for large enterprises with complex needs and specific requirements
- ✓All Standard & Premium features
- ✓Custom billing
- ✓Dedicated support on custom integrations
- ✓Dedicated point of contact
Freshsales Plans
Free tier available
Free
FreeBest for: Ideal for individuals or small teams needing basic CRM features to get started without any cost.
- ✓Contact and account management
- ✓Deal management
- ✓Built-in chat, email, and phone
- ✓Email templates
- ✓Mobile app
Growth
$11/user/moBest for: growing businesses requiring essential sales automation, lead management, and reporting features at an affordable per-user rate.
- ✓Contact lifecycle stages
- ✓Custom fields
- ✓Basic workflows
- ✓Contextual collaboration with Slack
- ✓Curated reports
Pro
$47/user/moBest for: Suited for established teams needing advanced CRM capabilities like sales forecasting, territory management, and enhanced customization options.
- ✓AI assistance from Freddy AI
- ✓Sales sequences
- ✓Multiple sales pipelines
- ✓Advanced workflows
- ✓Call analytics
Enterprise
$71/user/moBest for: Designed for large organizations demanding enterprise-grade security, audit logs, dedicated account management, and extensive customization.
- ✓Field-level permissions
- ✓Custom modules
- ✓Forecasting insights by Freddy AI
- ✓Workflows for custom modules
- ✓Sandbox environment
Capability Breakdown
5 differences found across 18 standardized features
- •Contact Management
- •Pipeline View
- •Email Sequences
- •Chrome Extension
- •Enrichment
- •Tags & Lists
- •Custom Fields
- •Shared Contacts
- •Mail Merge
- •Reporting
- •Integrations
- •Import/Export
- •Team Collaboration
- •Activity Timeline
- •Templates
- •Contact Management
- •Deal Management
- •AI Lead Scoring
- •Visual Pipeline
- •Built-in Phone
- •Email Tracking
- •Workflows
- •Reporting
- •Chat & Messaging
- •Custom Fields
- •Territory Management
- •Mobile App
- •API
- •Integrations
- •Sales Sequences
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Free plan available
- +Competitive pricing from $20/mo
- +Multiple pricing tiers (4 plans) to match different needs
- +Built-in phone and SMS eliminate the need for separate communication tools.
- +Freddy AI provides predictive lead scoring and deal insights.
- +Visual sales pipelines are highly customizable with drag-and-drop.
- +Unified customer record combines marketing, sales, and support data.
- −Advanced automation and AI features are locked behind expensive Pro/Enterprise plans.
- −Reporting and dashboard customization can be limited compared to competitors.
- −The mobile app lacks the full functionality of the desktop version.
- −Integration marketplace is less extensive than Salesforce or HubSpot.
- −Steep learning curve for setting up complex workflows and automations.
At a Glance
Recent Price History
Folk removed the "Free" plan
Plan removed · May 30, 2026
Folk raised "Premium" from $48/mo to $60/mo (+25%)
Price change · May 30, 2026
Folk raised "Standard" from $24/mo to $30/mo (+25%)
Price change · May 30, 2026
Folk updated "Custom" from Custom to $100/mo
Price change · May 30, 2026
Freshsales lowered "Growth" from $15/mo to $11/mo (-27%)
Price change · May 30, 2026
Freshsales raised "Enterprise" from $69/mo to $71/mo (+3%)
Price change · May 30, 2026
Freshsales raised "Pro" from $39/mo to $47/mo (+21%)
Price change · May 30, 2026
Folk added a new "Free" plan at $0/mo
Plan added · May 21, 2026
Freshsales lowered "Enterprise" from $71 to $69/mo (3%)
Price change · May 21, 2026
Freshsales lowered "Pro" from $47 to $39/mo (17%)
Price change · May 21, 2026
Frequently Asked Questions
Related Comparisons
Sources & Data Trail · Folk
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-30)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.7/5 · 327 reviews
- 4.Capterra·Capterra verified reviews · 4.6/5
Sources & Data Trail · Freshsales
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-30)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.5/5 · 1,229 reviews
- 4.Capterra·Capterra verified reviews · 4.5/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews