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Updated today · Independent Analysis
Fathom vs Otter.ai
Capability Overview
Fathomvs Otter.ai
5.0G2+0.8 vs Otter.ai
Only in Fathom
- ✦ Meeting Recording
- ✦ AI Transcription
- ✦ Auto-Summarization
✓ Free planFrom $20/mo(pricier)500k+ users users · est. 2020
Otter.aivs Fathom
4.2G2-0.8 vs Fathom
Only in Otter.ai
- ✦ Real-time transcription
- ✦ AI meeting notes
- ✦ Action items
✓ Free planFrom $16.99/mo(cheaper)10M+ users · est. 2016
Quick VerdictIndependent Analysis
Fathom and Otter.ai are both AI Meeting Tools tools. Fathom starts at $19/mo, Otter.ai at $16.99/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Fathom vs Otter.ai
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Fathom Unique Strength
CRM-Ready Call Summary in Under 2 Minutes
Fathom generates structured call summaries with action items that push directly to HubSpot or Salesforce via native sync, eliminating post-call manual CRM data entry.
→ Choose Fathom if this scenario applies to you. Otter.ai doesn't offer a comparable solution.
Fathom Unique Strength
Highlight Reel Clipped From 60-Minute Discovery Call
Bookmark key moments during the call; Fathom clips and stitches them into a shareable highlight video for teammates who missed the meeting.
→ Choose Fathom if this scenario applies to you. Otter.ai doesn't offer a comparable solution.
Fathom Unique Strength
Transcript Search Across All Past Meetings
Fathom's meeting library lets teams search exact phrases across all past recordings, finding the moment a prospect mentioned a competitor in seconds rather than scrubbing through video.
→ Choose Fathom if this scenario applies to you. Otter.ai doesn't offer a comparable solution.
Otter.ai Unique Strength
Post-Call Action Items Routed to team chat Automatically
Action items feature extracts commitments and next steps from recorded calls, then routes to team chat via API webhook. Post-call admin drops 65% across 200+ monthly calls.
→ Choose Otter.ai if this scenario applies to you. Fathom doesn't offer a comparable solution.
Otter.ai Unique Strength
Meeting Decisions Indexed in Searchable internal wiki Database
Summary generation pushes recaps into internal wiki via webhooks, creating a repository searchable by date, attendee, and project. Six months of stand-ups indexed and queryable.
→ Choose Otter.ai if this scenario applies to you. Fathom doesn't offer a comparable solution.
Pricing Comparison & PlansHigh· Verified Jul 2, 2026
Otter.ai starts at $16.99/movs $20/mo
Fathom Plans
Free tier available
Free
FreeBest for: Individuals
- ✓Unlimited recordings + transcriptions
- ✓Instant AI call summaries
- ✓Clips, playlists, + search across calls
- ✓AI-generated meeting notes
- ✓Supports Zoom, Google Meet, Microsoft Teams
View on vendor site
MOST POPULARTeam
$19/user/momonthlyor$180/yrsave 21%
Best for: Perfect for growing teams requiring collaborative features and user management for AI meeting insights
- ✓Everything from Premium
- ✓Global search across shared calls
- ✓Playlists of highlights from meetings
- ✓Collaboration using comments, folders, keyword alerts
- ✓Customized transcription vocabulary
View on vendor site
Premium
$20/user/momonthlyor$192/yrsave 20%
Best for: Individuals
- ✓Everything from Free
- ✓Unlimited advanced AI summaries
- ✓AI-generated action items
- ✓AI follow-up call drafts
- ✓"Ask Fathom" conversational assistant
View on vendor site
Business
$34/user/momonthlyor$300/yrsave 26%
Best for: Growing teams
- ✓Everything from Team
- ✓CRM field sync
- ✓Deal View summarizing insights
- ✓Coaching metrics and AI scorecards
- ✓Custom data retention policies
View on vendor site
Otter.ai Plans
Free tier available
Basic
FreeBest for: For those who want to give it a try
- ✓Zoom/MS Teams/Google Meet notetaker
- ✓AI Chat within and across meetings
- ✓NEW AI meeting workflows
- ✓3 lifetime audio/video file imports
- ✓Live transcription
View on vendor site
MOST POPULARPro
$17/user/momonthlyor$100/yrsave 51%
Best for: For individuals and small teams
- ✓1,200 in-app recording minutes
- ✓Advanced AI workflows
- ✓10 monthly audio/video file imports
- ✓Everything in Basic plus: Up to 90 mins/meeting
- ✓NEW Advanced meeting templates (15/user/mo)
View on vendor site
Business
$24/user/momonthlyor$240/yrsave 17%
Best for: BEST VALUE - For medium-sized teams
- ✓Unlimited meetings + in-app recordings
- ✓Custom AI workflows (30/user/mo)
- ✓Unlimited audio/video file imports*
- ✓Everything in Pro plus: Up to 4 hours/meeting
- ✓Enhanced admin features: activity logs, usage analytics
View on vendor site
Enterprise
Contact SalesBest for: For large teams and companies
- ✓Unlimited custom AI workflows
- ✓Otter Sales Notetaker
- ✓Custom integrations (CRM, dialers)
- ✓Everything in Business plus: SSO, SCIM, Domain Capture
- ✓Enterprise-grade security & controls
View on vendor site
Capability Breakdown
23 differences found across 35 standardized features
Feature
Fathom
Otter.ai
Recording
✓
✗
Transcription
✓
✗
AI Summary
✓
✗
Action Items
✓
✗
CRM Sync
✓
✗
Slack Integration
✓
✗
Speaker ID
✓
✗
Search
✓
✗
Share Clips
✓
✗
Custom Templates
✓
✗
Calendar Sync
✓
✗
Zoom
✓
✗
Google Meet
✓
✗
Teams
✓
✗
Voice/Speech
✗
✓
Free Tier
✗
✓
Browser Extension
✗
✓
Mobile App
✗
✓
Collaboration
✗
✓
File Upload
✗
✓
Analytics
✗
✓
Real-time
✗
✓
Enterprise/Team Plans
✗
✓
Total (raw)
15
12
Fathom Features
- •Meeting Recording
- •AI Transcription
- •Auto-Summarization
- •Action Items Detection
- •CRM Integration
- •Slack Integration
- •Custom Templates
- •Keyword Highlights
- •Speaker Identification
- •Search Transcripts
- •Share Clips
- •Calendar Integration
- •Zoom Integration
- •Google Meet Integration
- •Microsoft Teams Integration
Otter.ai Features
- •Real-time transcription
- •AI meeting notes
- •Action items
- •Summary generation
- •Zoom/Teams/Meet integration
- •Speaker identification
- •Search transcripts
- •Otter AI Chat
- •Slide capture
- •Custom vocabulary
- •Team sharing
- •Mobile app
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
Pros
- +Free plan is genuinely excellent
- +Best-in-class AI summaries
- +Extremely high user ratings
- +Seamless meeting app integration
Cons
- −Free plan lacks CRM sync
- −Limited to meeting recordings only
- −No enterprise SSO on lower plans
Pros
- +OtterPilot automatically joins, records, and transcribes calendar meetings
- +Generates summaries, chapters, and action items with AI Chat
- +Speaker identification with custom vocabulary for improved accuracy
- +Generous free tier with 300 monthly transcription minutes
- +Integrates directly with Zoom, Google Meet, and Microsoft Teams
Cons
- −Transcription accuracy struggles with heavy accents or poor audio quality
- −Free plan is limited to 30-minute conversations and 3 file imports
- −AI summaries can sometimes miss nuance or misinterpret context
- −Speaker identification can be inaccurate with multiple new voices
- −No offline transcription capabilities; requires an internet connection
At a Glance
User Rating
5.0/5vs4.2/5
Fathom
▲
Otter.ai
Starting Price
$20/movs$16.99/mo
Fathom
▲
Otter.ai
Feature Count
15 featuresvs12 features
Fathom
▲
Otter.ai
User Base
500vs10.0M
Fathom
Otter.ai
▲
Fathom · Price & Data SyncLast verified: July 2, 2026 · CE-AI-2026W23-551619 · ✓ Pricing updated Jun 3, 2026
Otter.ai · Price & Data SyncLast verified: June 28, 2026 · CE-AI-PROD-2026W26-7DB063 · ✓ Pricing updated Jun 28, 2026
Recent Price History
Otter.ai
Otter.ai "Business" price changed from $30/mo to $24/mo
Price change · Jun 28, 2026
Fathom
Fathom added a new "Premium" plan at $20/user/mo
Plan added · Jun 3, 2026
Otter.ai
Otter.ai lowered "Business" from $40/mo to $30/mo (-25%)
Price change · May 28, 2026
Fathom
Fathom added a new "Team" plan at $19/user/mo
Plan added · May 26, 2026
Fathom
Fathom removed the "Premium" plan
Plan removed · May 26, 2026
Fathom
Fathom removed the "Team Edition" plan
Plan removed · May 26, 2026
Fathom
Fathom added a new "Business" plan at $34/user/mo
Plan added · May 26, 2026
Frequently Asked Questions
Related Comparisons
FathomFree · from $20/mo
Otter.aiFree · from $16.99/moSources & Data Trail · Fathom
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 5/5 · 6,811 reviews
- 4.Capterra·Capterra verified reviews · 4.9/5
- 5.TrustRadius·TrustRadius verified reviews
Sources & Data Trail · Otter.ai
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-06-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.2/5 · 484 reviews
- 4.Capterra·Capterra verified reviews · 4.5/5
- 5.TrustRadius·TrustRadius verified reviews