Otter.ai Pricing: Plans & Features 2026
An AI meeting assistant that automatically transcribes, summarizes, and extracts action items from your conversations.
All Otter.ai Plans & Pricing 2026
Basic
FreeBest for: You get 300 min/mo transcription, Zoom, Teams, Meet support, AI Chat, 3 file imports
- ✓AI meeting assistant (records, transcribes, summarizes)
- ✓Editable text and speaker tags
- ✓Real-time annotation (highlights, text notes, comments, images)
- ✓Automated slide capture for virtual meetings
- ✓Sharing via private channels and public links
Pro
$16.99/user/moBest for: 1,200 min/mo transcription, Advanced export, Custom vocabulary, Priority support
- ✓Everything in Basic
- ✓1200 in-app recording minutes
- ✓Advanced AI workflows
- ✓Add teammates to workspace
- ✓Shared custom vocabulary
Business
$30/user/moBest for: 6,000 min/mo transcription, Admin panel, Usage analytics, SSO
- ✓Everything in Pro
- ✓Unlimited meetings + in-app recordings
- ✓Custom AI workflows
- ✓Unlimited audio/video file imports
- ✓Admin controls (usage analytics, prioritized support)
Enterprise
Contact SalesBest for: Custom pricing for Unlimited minutes, Custom integrations, Dedicated support
- ✓Everything in Business
- ✓Unlimited custom AI workflows
- ✓Otter Sales Notetaker
- ✓Custom integrations (CRM, dialers)
- ✓SSO, SCIM, Domain Capture
Pricing Expert Take
Independent analysis · Otter.ai
Value Analysis
Despite its $16.99/user/mo Pro plan being significantly below competitor pricing, Otter.ai's free tier offers surprisingly limited functionality. The Pro plan at $16.99/user/mo and the Business plan at $30/user/mo offer strong baseline value for automated transcription and meeting summaries. However, recent feature and limit reductions on the free Basic and paid Pro tiers have eroded this value proposition for long-time users. While the pricing looks cheap on paper, the strict minute caps mean heavy users will be forced onto more expensive tiers.
Hidden Costs
- Overage limits on the Pro plan restrict users to 1200 in-app recording minutes, forcing a costly upgrade to the $30/user/mo Business plan for unlimited meetings.
- Audio and video file imports are restricted on lower tiers, requiring a Business subscription for unlimited uploads.
Red Flags
Users have flagged sudden, negative changes to the feature sets of both the free and paid Pro plans, rendering the service increasingly unaffordable for basic transcription needs. There are also critical privacy concerns regarding the tool auto-joining and recording private meetings without explicit authorization.
"Otter.ai has announced some (very negative) changes to their free and paid paid Pro plan"
"Otter AI is seriously intrusive and I have no idea who now has access"
"I have used Otter Ai for transcriptions for years, but it’s unfortunately becoming unaffordable."
Based on analysis of recent Reddit and G2 discussions.
Green Wins
The Pro plan at $16.99/user/mo offers otterPilot automatically joins, records, and transcribes calendar meetings.
- OtterPilot automatically joins, records, and transcribes calendar meetings
- Generates summaries, chapters, and action items with AI Chat
- Speaker identification with custom vocabulary for improved accuracy
- OtterPilot automatically joins, records, and transcribes calendar meetings
- Generates summaries, chapters, and action items with AI Chat
- Speaker identification with custom vocabulary for improved accuracy
"We've had a great experience using Otter"
G2
"2. Helpful. Users love the real-time note-taking of Otter.ai"
G2
""Very good and useful AI tool"
" - Capterra
"We've had a great experience using Otter"
G2
"2. Helpful. Users love the real-time note-taking of Otter.ai"
G2
""Very good and useful AI tool"
" - Capterra
User Voices
"Otter.ai Pro ($16.99) gives 1200 minutes (= 20 hours) transcription for the month"
"I had a decent experience with otter ai in the past"
"I use only the basic features of uploading ... it’s unfortunately becoming unaffordable."
Verdict
Individual professionals with light meeting schedules should stick to the Pro plan at $16.99/user/mo to keep costs low. Teams requiring administrative controls and heavy file imports must opt for the $30/user/mo Business tier. If you want a broader AI workspace with integrated note-taking rather than just a meeting recorder, consider Notion AI at $10/mo as a highly competitive alternative.
How Does Otter.ai Pricing Compare?
Overview
Otter.ai - AI meeting assistant that transcribes conversations in real time, generates summaries, and extracts action items automatically. The free tier gets you 300 min/mo transcription, Zoom, Teams, Meet support, AI Chat - a real plan, not a 14-day trial. Upgrading to Pro ($16.99/user/mo) unlocks 1,200 min/mo transcription and Advanced export. Priced near the $21/mo category average, Otter.ai competes directly with Fireflies.ai and Gamma on value.
Cost Per User
Which Plan Is Right for You?
You get 300 min/mo transcription, Zoom, Teams, Meet support, AI Chat, 3 file imports. What's locked behind the paywall: 1,200 min/mo transcription, advanced export, custom vocabulary. If those matter, Pro at $16.99/user/mo is the next step. Good enough for solo use and evaluation.
$16.99/user/mo gets you 1,200 min/mo transcription, Advanced export, Custom vocabulary, Priority support. Team of 5 = $84.94999999999999/mo, team of 10 = $169.89999999999998/mo. The sweet spot for professionals who've maxed out the free plan and need 1,200 min/mo transcription, Advanced export.
$40/user/mo gets you 6,000 min/mo transcription, Admin panel, Usage analytics, SSO. Team of 5 = $200/mo, team of 10 = $400/mo. 135% more than Pro - justified only if you need the extras. At this price point, also evaluate Fireflies.ai.
Custom pricing for Unlimited minutes, Custom integrations, Dedicated support. Always negotiate - ask for pilot pricing if testing with <50 seats, and push for annual discount commitments. Compare enterprise quotes against Fireflies.ai's equivalent tier.
vs. Category Average
29% below the ai productivity average
Our Verdict
Rated 4.3/5, Otter.ai at $16.99/mo is a value pick in its category. Start free. Move to Pro ($16.99/user/mo) when 1,200 min/mo transcription becomes a need, not a want.
Is Otter.ai Worth the Price?
Strengths
- 1OtterPilot automatically joins, records, and transcribes calendar meetings
- 2Generates summaries, chapters, and action items with AI Chat
- 3Speaker identification with custom vocabulary for improved accuracy
- 4Generous free tier with 300 monthly transcription minutes
- 5Integrates directly with Zoom, Google Meet, and Microsoft Teams
Considerations
- 1Transcription accuracy struggles with heavy accents or poor audio quality
- 2Free plan is limited to 30-minute conversations and 3 file imports
- 3AI summaries can sometimes miss nuance or misinterpret context
- 4Speaker identification can be inaccurate with multiple new voices
- 5No offline transcription capabilities; requires an internet connection
Ideal For
Sales teams & project managers
Which plan fits you
Pricing Takeaway
★ 4.2/5Rated 4.3/5, Otter.ai at $16.99/mo is a value pick in its category. Start free. Move to Pro ($16.99/user/mo) when 1,200 min/mo transcription becomes a need, not a want.
What Does Otter.ai Actually Cost You?
List price covers the subscription. Total cost of ownership for Otter.ai typically includes additional line items that don't appear on the pricing page.
Ask vendors for a total cost of ownership estimate before signing. Our methodology covers how we calculate verified list prices.
Otter.ai Pricing History
Cheaper Otter.ai Alternatives
Frequently Asked Questions
How does Otter.ai pricing compare?
See how Otter.ai's 4 pricing plans stack up against similar AI Productivity tools.
Sources & Data Trail · Otter.ai
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified user reviews · 4.2/5 · 484 reviews
- 4.Capterra·Capterra verified user reviews · 4.5/5
- 5.TrustRadius·TrustRadius verified reviews