ComparEdge/Dialpad vs Zoom
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Home›Dialpad vs Zoom
Updated March 2026 · Independent Analysis

DialpadvsZoom

Zoom starts at $13.33/mo, 51% cheaper than Dialpad's $27/mo. Both rated 4.4/5 by users.

Dialpad logo
Dialpadvs Zoom
★ 4.4/5-0.1 vs Zoom
Only in Dialpad
  • ✦ AI-powered Calling
  • ✦ SMS/MMS
  • ✦ Team Messaging
From $27/mo(pricier)100K+ businesses users · est. 2012
Try Dialpad Free →
Zoom logo
Zoomvs Dialpad
★ 4.5/5+0.1 vs Dialpad
Only in Zoom
  • ✦ Screen Sharing
  • ✦ Virtual Backgrounds
  • ✦ Breakout Rooms
✓ Free planFrom $13.33/mo(cheaper)300M+ daily meeting participants users · est. 2011
Try Zoom Free →

Ratings Breakdown

Dialpad logo

Dialpad

4.4/5 avg
G2 Score4.4/5
Capterra Score4.3/5
G2 Rating4.4/5
Zoom logo

Zoom

4.5/5 avg
G2 Score4.5/5
Capterra Score4.6/5
G2 Rating4.5/5

Quick Stats

Avg Rating
Dialpad4.4/5
Zoom4.5/5
🏆 Zoom wins
Starting Price
Dialpad$27/mo
Zoom$13.33/mo
🏆 Zoom wins
Features
Dialpad15
Zoom34
🏆 Zoom wins
Free Plan
DialpadNo
ZoomYes ✓
🏆 Zoom wins

Feature Comparison

Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Zoom uniquely offers Screen Sharing, Virtual Backgrounds, Breakout Rooms. Both share 1 features including Video Meetings.

Feature
Dialpad
Zoom
Video Meetings
✓
✓
AI-powered Calling
✓
✗
SMS/MMS
✓
✗
Team Messaging
✓
✗
AI Transcription
✓
✗
Real-time Coaching
✓
✗
Call Analytics
✓
✗
IVR
✓
✗
Call Routing
✓
✗
CRM Integration
✓
✗
Voicemail Transcription
✓
✗
Mobile App
✓
✗
Browser Extension
✓
✗
Number Porting
✓
✗
Global Coverage
✓
✗
Screen Sharing
✗
✓
Virtual Backgrounds
✗
✓
Breakout Rooms
✗
✓
Recording
✗
✓
Chat
✗
✓
Webinars
✗
✓
Phone System
✗
✓
Whiteboard
✗
✓
AI Companion
✗
✓
Meeting Summary
✗
✓
Live Transcription
✗
✓
Polls
✗
✓
Reactions
✗
✓
Zoom Apps
✗
✓
Customizable Meeting Templates
✗
✓
Enhanced Security Controls
✗
✓
Automated Attendee Reports
✗
✓
Personalized Avatar Options
✗
✓
Virtual Event Spaces
✗
✓
Advanced Noise Cancellation
✗
✓
Real Time Analytics
✗
✓
Customizable Keyboard Shortcuts
✗
✓
Enhanced Collaboration Tools
✗
✓
Virtual Reality Integration
✗
✓
Augmented Reality Effects
✗
✓
Personalized Meeting Reminders
✗
✓
Automated Meeting Transcripts
✗
✓
Customizable Notification Alerts
✗
✓
Integrated Task Management
✗
✓
Virtual Meeting Assistants
✗
✓
Advanced Calendar Integration
✗
✓
Customizable User Profiles
✗
✓
Enhanced Audio Settings
✗
✓
Total Features
15
34

Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
  • ✓ Real-time Coaching
Try Dialpad Free →
Choose Zoom if you need:
  • ✓ Screen Sharing
  • ✓ Virtual Backgrounds
  • ✓ Breakout Rooms
  • ✓ Recording
  • ✓ Chat
Try Zoom Free →

Pricing Comparison

Zoom starts at $13.33/mo, 51% cheaper than Dialpad's $27/mo.

Dialpad logo

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
Zoom logo

Zoom Plans

Free tier available

Basic
Free
  • • 100 participants
  • • 40-min meetings
ProBest Value
$13.33/user/mo
  • • 100 participants
  • • 30-hr meetings
  • • 5GB cloud storage
Business
$18.33/user/mo
  • • 300 participants
  • • Unlimited storage
Enterprise
$22.49/user/mo
  • • 1000 participants
  • • Unlimited storage
Full Zoom pricing breakdown →
🔔 Get notified when prices change

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