ComparEdge
Zoom - video conferencing software
★★★★★ 4.5 G2

Zoom Review: Features, Pricing & Integrations 2026

For reliable video meetings on low bandwidth, Zoom is the standard. Rated 4.5/5 on G2, it has a free plan for up to 100 users with a 40-minute limit.

Video ConferencingBest for: Hybrid and remote-first businessesFree plan ✓From $16.99/moWebWindowsmacOSLinuxiOSAndroid

Expert Analysis of Zoom

Expert Take

Zoom works well when hosting standard virtual meetings with high-quality video and audio. The friction starts when users navigate its interface, which suffers from slow un-hides, hard-to-find controls, and floating windows that disrupt the workflow. Before buying, compare vs Jitsi Meet: an open-source, browser-based alternative that does not charge on a per-attendee basis.

·Oleh KemOleh KemFounder & Lead Analyst

Zoom Vendor Lock-In Score


Medical Teams Route Patient Calls Through Zoom Phone

Healthcare practices integrate Zoom Phone System with their existing Video Meetings infrastructure to handle patient intake calls, route them to appropriate departments, and.

Remote Audit Teams Document Findings with Chat Threading

Internal audit and compliance teams use Zoom Chat's persistent threading to catalog control deficiencies across Zoom Video Meetings, creating an auditable record of real-time.



Zoom Price History

3 price changes recorded
BasicFreePro+27%$16.99/moBusiness+20%$21.99/moBusiness Plus+29%$29/moEnterpriseCustom

ComparEdge is tracking Zoom pricing: Change DetectedChangelog

EventBeforeAfterΔ
May 28, 2026

Zoom raised "Pro" from $13.33/mo to $16.99/mo (+27%)

13.3316.99+27%
May 28, 2026

Zoom raised "Business Plus" from $22.49/mo to $29/mo (+29%)

22.4929+29%
May 28, 2026

Zoom raised "Business" from $18.33/mo to $21.99/mo (+20%)

18.3321.99+20%

Plan Structure Changes

+
Plan added:Business Plus
May 21, 2026

The Final Verdict: Is Zoom Right for You?

Quick Verdict

Strong video conferencing choice for Hybrid and remote-first businesses - 4.5/5 rating, 34 features, free to start.

4.5G2 Rating
Best for: Hybrid and remote-first businesses From $17/mo

Top Pros

  • Industry-leading video/audio quality and reliability, even on low bandwidth
  • Generous free plan with 40-minute group meetings for up to 100 attendees
  • Extensive third-party app integrations via the Zoom App Marketplace

Watch Out For

  • Free plan meetings are limited to 40 minutes for 3+ participants
  • Cloud storage on paid plans is limited (1-10GB) without expensive add-ons

Expert analysis by Oleh KemOleh KemFounder & Lead AnalystExpert verified·Updated May 28, 2026·Our methodology
Price & Data Intelligence SyncLast verified: May 28, 2026 · CE-VIDEO-2026W22-84CEF8 · ✓ Pricing updated May 28, 2026
Up to date

Frequently Asked Questions About Zoom


Sources & Data Trail · Zoom

  1. 1.Official Website·Official vendor website
  2. 2.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
  3. 3.G2·G2 verified user reviews · 4.5/5 · 56,370 reviews
  4. 4.Capterra·Capterra verified user reviews · 4.6/5
  5. 5.TrustRadius·TrustRadius verified reviews
  6. 6.PeerSpot·PeerSpot enterprise peer reviews