ComparEdge/Dialpad vs Microsoft Teams
HomeDialpad vs Microsoft Teams
Updated March 2026 · Independent Analysis

DialpadvsMicrosoft Teams

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo. Dialpad is rated higher at 4.4/5 vs Microsoft Teams's 4.3/5.

Dialpad logo
Dialpadvs Microsoft Teams
4.4/5+0.1 vs Microsoft Teams
Only in Dialpad
  • AI-powered Calling
  • SMS/MMS
  • Team Messaging
From $27/mo(pricier)100K+ businesses users · est. 2012
Try Dialpad Free →
Microsoft Teams logo
Microsoft Teamsvs Dialpad
4.3/5-0.1 vs Dialpad
Only in Microsoft Teams
  • Chat & Channels
  • File Sharing
  • Screen Sharing
✓ Free planFrom $4/mo(cheaper)320M+ monthly active users · est. 2017
Try Microsoft Teams Free →

Ratings Breakdown

Dialpad logo

Dialpad

4.4/5 avg
G2 Score4.4/5
Capterra Score4.3/5
G2 Rating4.4/5
Microsoft Teams logo

Microsoft Teams

4.3/5 avg
G2 Score4.3/5
Capterra Score4.5/5
G2 Rating4.3/5

Quick Stats

Avg Rating
🏆 Dialpad wins
Starting Price
🏆 Microsoft Teams wins
Features
🏆 Dialpad wins
Free Plan
🏆 Microsoft Teams wins

Feature Comparison

Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Microsoft Teams uniquely offers Chat & Channels, File Sharing, Screen Sharing. Both share 1 features including Video Meetings.

Feature
Dialpad
Microsoft Teams
Video Meetings
AI-powered Calling
SMS/MMS
Team Messaging
AI Transcription
Real-time Coaching
Call Analytics
IVR
Call Routing
CRM Integration
Voicemail Transcription
Mobile App
Browser Extension
Number Porting
Global Coverage
Chat & Channels
File Sharing
Screen Sharing
Recording & Transcription
Breakout Rooms
Whiteboard
Together Mode
Background Effects
Live Captions
Polls
Copilot AI
Calendar Integration
Apps & Bots
Phone System
Total Features
15
15

Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Dialpad if you need:
  • AI-powered Calling
  • SMS/MMS
  • Team Messaging
  • AI Transcription
  • Real-time Coaching
Try Dialpad Free →
Choose Microsoft Teams if you need:
  • Chat & Channels
  • File Sharing
  • Screen Sharing
  • Recording & Transcription
  • Breakout Rooms
Try Microsoft Teams Free →

Pricing Comparison

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo.

Dialpad logo

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • Unlimited calling
  • AI meetings
  • SMS
Pro
$35/user/mo
  • CRM integration
  • Global SMS
Enterprise
Custom
  • 100% uptime SLA
  • Priority support
Full Dialpad pricing breakdown →
Microsoft Teams logo

Microsoft Teams Plans

Free tier available

Free
Free
  • 100 participants
  • 60-min meetings
  • 5GB storage
Microsoft Teams EssentialsBest Value
$4/user/mo
  • 300 participants
  • 30-hr meetings
Microsoft 365 Business Basic
$6/user/mo
  • 300 participants
  • 1TB storage
Microsoft 365 Business Standard
$12.5/user/mo
  • Desktop Office apps
  • Webinars
Full Microsoft Teams pricing breakdown →
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