Updated March 2026 · Independent Analysis
Webex by CiscovsZoom
Zoom starts at $13.33/mo, 8% cheaper than Webex by Cisco's $14.5/mo. Zoom is rated higher at 4.5/5 vs Webex by Cisco's 4.3/5.
Webex by Ciscovs Zoom
★ 4.3/5-0.2 vs Zoom
Only in Webex by Cisco
- ✦ Transcription
- ✦ AI Assistant
- ✦ Calling
✓ Free planFrom $14.5/mo(pricier)70M+ monthly users · est. 1995
Try Webex by Cisco Free →
Zoomvs Webex by Cisco
★ 4.5/5+0.2 vs Webex by Cisco
Only in Zoom
- ✦ Webinars
- ✦ Phone System
- ✦ AI Companion
✓ Free planFrom $13.33/mo(cheaper)300M+ daily meeting participants users · est. 2011
Try Zoom Free →Ratings Breakdown
Webex by Cisco
4.3/5 avg
G2 Score4.3/5
Capterra Score4.4/5
G2 Rating4.3/5
Zoom
4.5/5 avg
G2 Score4.5/5
Capterra Score4.6/5
G2 Rating4.5/5
Quick Stats
Free Plan
Webex by CiscoYes ✓
ZoomYes ✓
Feature Comparison
Webex by Cisco uniquely offers Transcription, AI Assistant, Calling. Zoom uniquely offers Webinars, Phone System, AI Companion. Both share 11 features including Video Meetings, Screen Sharing, Recording.
Feature
Webex by Cisco
Zoom
Video Meetings
✓
✓
Screen Sharing
✓
✓
Recording
✓
✓
Breakout Rooms
✓
✓
Whiteboard
✓
✓
Polls
✓
✓
Chat
✓
✓
Virtual Backgrounds
✓
✓
Customizable Meeting Templates
✓
✓
Virtual Reality Integration
✓
✓
Customizable User Profiles
✓
✓
Transcription
✓
✗
AI Assistant
✓
✗
Calling
✓
✗
Noise Removal
✓
✗
Gesture Recognition
✓
✗
Real-time Translation
✓
✗
Hardware Integration
✓
✗
Advanced Analytics Dashboard
✓
✗
Enhanced Security Encryption
✓
✗
Facial Recognition Technology
✓
✗
Personalized Avatars
✓
✗
Virtual Event Planning
✓
✗
Automated Meeting Summaries
✓
✗
Intelligent Meeting Scheduling
✓
✗
Real Time Feedback
✓
✗
Customizable Notifications
✓
✗
Integrated CRM Support
✓
✗
Automated Transcription Editing
✓
✗
Meeting Room Booking
✓
✗
Advanced Collaboration Tools
✓
✗
Dynamic Content Sharing
✓
✗
Smart Meeting Reminders
✓
✗
Automated Attendance Tracking
✓
✗
Integrated Help Desk
✓
✗
Advanced Network Diagnostics
✓
✗
Webinars
✗
✓
Phone System
✗
✓
AI Companion
✗
✓
Meeting Summary
✗
✓
Live Transcription
✗
✓
Reactions
✗
✓
Zoom Apps
✗
✓
Enhanced Security Controls
✗
✓
Automated Attendee Reports
✗
✓
Personalized Avatar Options
✗
✓
Virtual Event Spaces
✗
✓
Advanced Noise Cancellation
✗
✓
Real Time Analytics
✗
✓
Customizable Keyboard Shortcuts
✗
✓
Enhanced Collaboration Tools
✗
✓
Augmented Reality Effects
✗
✓
Personalized Meeting Reminders
✗
✓
Automated Meeting Transcripts
✗
✓
Customizable Notification Alerts
✗
✓
Integrated Task Management
✗
✓
Virtual Meeting Assistants
✗
✓
Advanced Calendar Integration
✗
✓
Enhanced Audio Settings
✗
✓
Total Features
36
34
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Webex by Cisco if you need:
- ✓ Transcription
- ✓ AI Assistant
- ✓ Calling
- ✓ Noise Removal
- ✓ Gesture Recognition
Choose Zoom if you need:
- ✓ Webinars
- ✓ Phone System
- ✓ AI Companion
- ✓ Meeting Summary
- ✓ Live Transcription
Pricing Comparison
Zoom starts at $13.33/mo, 8% cheaper than Webex by Cisco's $14.5/mo.
Webex by Cisco Plans
Free tier available
Free
Free- • 100 participants
- • 40-min meetings
MeetBest Value
$14.5/user/mo- • 200 participants
- • 24-hr meetings
Suite
$25/user/mo- • 1000 participants
- • Calling
- • Messaging
Enterprise
Custom- • Custom limits
- • Advanced security
Zoom Plans
Free tier available
Basic
Free- • 100 participants
- • 40-min meetings
ProBest Value
$13.33/user/mo- • 100 participants
- • 30-hr meetings
- • 5GB cloud storage
Business
$18.33/user/mo- • 300 participants
- • Unlimited storage
Enterprise
$22.49/user/mo- • 1000 participants
- • Unlimited storage
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