Updated March 2026 · Independent Analysis
Capsule CRMvsZoho CRM
Zoho CRM starts at $20/mo, 5% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.7/5 vs Zoho CRM's 4.1/5.
Capsule CRMvs Zoho CRM
★ 4.7/5+0.6 vs Zoho CRM
Only in Capsule CRM
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
✓ Free planFrom $21/mo(pricier)10K+ companies users · est. 2009
Try Capsule CRM Free →
Zoho CRMvs Capsule CRM
★ 4.1/5-0.6 vs Capsule CRM
Only in Zoho CRM
- ✦ Lead Management
- ✦ Deal Management
- ✦ AI Assistant (Zia)
✓ Free planFrom $20/mo(cheaper)250K+ businesses users · est. 1996
Try Zoho CRM Free →Ratings Breakdown
Capsule CRM
4.7/5 avg
G2 Score4.7/5
Capterra Score4.5/5
G2 Rating4.7/5
Zoho CRM
4.1/5 avg
G2 Score4.1/5
Capterra Score4.3/5
G2 Rating4.1/5
Quick Stats
Free Plan
Capsule CRMYes ✓
Zoho CRMYes ✓
Feature Comparison
Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Zoho CRM uniquely offers Lead Management, Deal Management, AI Assistant (Zia). Both share 5 features including Contact Management, Email Integration, Workflow Automation.
Feature
Capsule CRM
Zoho CRM
Contact Management
✓
✓
Email Integration
✓
✓
Workflow Automation
✓
✓
Mobile App
✓
✓
API
✓
✓
Sales Pipeline
✓
✗
Task Management
✓
✗
Calendar
✓
✗
Custom Fields
✓
✗
Tags
✓
✗
Reporting
✓
✗
Integrations
✓
✗
Import/Export
✓
✗
Activity History
✓
✗
Track Milestones
✓
✗
Lead Management
✗
✓
Deal Management
✗
✓
AI Assistant (Zia)
✗
✓
Reports & Analytics
✗
✓
Social CRM
✗
✓
Inventory Management
✗
✓
Custom Modules
✗
✓
Canvas Design
✗
✓
Telephony
✗
✓
Web Forms
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Capsule CRM if you need:
- ✓ Sales Pipeline
- ✓ Task Management
- ✓ Calendar
- ✓ Custom Fields
- ✓ Tags
Choose Zoho CRM if you need:
- ✓ Lead Management
- ✓ Deal Management
- ✓ AI Assistant (Zia)
- ✓ Reports & Analytics
- ✓ Social CRM
Pricing Comparison
Zoho CRM starts at $20/mo, 5% cheaper than Capsule CRM's $21/mo.
Capsule CRM Plans
Free tier available
Free
Free- • 250 contacts
- • 2 users
StarterBest Value
$21/user/mo- • 30K contacts
- • 1 pipeline
Growth
$38/user/mo- • 60K contacts
- • 5 pipelines
- • Workflow automation
Advanced
$60/user/mo- • 120K contacts
- • 50 pipelines
- • Custom reports
Ultimate
$75/user/mo- • 240K contacts
- • Implementation support
Zoho CRM Plans
Free tier available
Free
Free- • 3 users
- • Leads & contacts
- • Tasks
StandardBest Value
$20/user/mo- • Scoring rules
- • Workflows
- • Multiple pipelines
Professional
$35/user/mo- • SalesSignals
- • Blueprint
- • Inventory management
Enterprise
$50/user/mo- • Zia AI
- • Custom modules
- • Multi-user portals
Ultimate
$65/user/mo- • Advanced BI
- • Enhanced feature limits
🔔 Get notified when prices change
❓ Frequently Asked Questions
Was this comparison helpful?
📬 Stay updated on SaaS pricing changes
Get notified when tools update their pricing or features