Capsule CRM vs monday CRM
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
- ✦ Visual Pipeline
- ✦ Email Sync
- ✦ Activity Tracking
Capsule CRM and monday CRM are both CRM tools. Capsule CRM starts at $21/mo, monday CRM at $21.95/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Capsule CRM vs monday CRM
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Capsule's Tags group leads by source, budget, and vertical so account managers pull reports on the fastest-converting segments without manual sorting or maintaining separate.
Custom Fields store contract terms, user thresholds, and compliance certs directly on contact records, so teams qualify deals inside the CRM without a parallel spreadsheet running.
monday CRM Automations assign leads by Custom Field values - industry, budget, or geography - instantly, so sales reps spend time on outreach rather than manual inbox triage.
Activity Tracking Dashboards reveal which pipeline stages lose the most deals, helping sales leaders fix process gaps before they cost next quarter's revenue targets.
Pricing Comparison & PlansHigh· Verified May 28, 2026
Capsule CRM Plans
Free tier available
Free
FreeBest for: Ideal for individuals or very small teams needing basic CRM functionality to get started without cost.
- ✓250 contacts
- ✓Activity logging
- ✓Tags
- ✓Contact history
- ✓Customer milestones
Starter
$21/user/moBest for: small businesses or startups requiring essential CRM features like contact management and sales pipeline tracking.
- ✓Core CRM tools
- ✓Contact management
- ✓Deal tracking
- ✓Sales reporting
- ✓Custom fields
Growth
$42/user/moBest for: Suited for growing teams needing advanced features such as sales reporting, custom activity types, and integrations.
- ✓Workflow automation
- ✓Custom activity types
- ✓50 email templates
- ✓Team insights
- ✓Activity reporting
Advanced
$64/user/moBest for: Recommended for established businesses seeking robust CRM capabilities including advanced permissions, team management, and priority support.
- ✓Advanced reporting
- ✓Enhanced analytics
- ✓Customizable workflows
- ✓Increased storage
- ✓More pipelines
Ultimate
$85/user/moBest for: Designed for large enterprises requiring comprehensive CRM with features like audit trails, advanced security, and dedicated account management.
- ✓Premium add-ons
- ✓Advanced sales reporting
- ✓Business enrichment
- ✓Dedicated support
- ✓Onboarding help
monday CRM Plans
Paid plans only
Basic
$22/user/moBest for: This plan is ideal for small teams needing fundamental CRM functionalities to manage contacts and basic sales processes
- ✓Basic contact & lead management
- ✓Unlimited contacts
- ✓Unlimited pipelines
- ✓Unlimited boards
- ✓Web forms
Standard
$30/user/moBest for: The Standard plan suits growing teams requiring more robust sales pipelines, automation, and integrations
- ✓All Basic features
- ✓10,000 contacts & deals
- ✓Email integration
- ✓AI tools
- ✓250 automations/month
Pro
$50/user/moBest for: Pro is designed for larger sales teams or businesses needing advanced analytics, lead scoring, and complex automations
- ✓All Standard features
- ✓Unlimited contacts & deals
- ✓Quotes & invoices
- ✓Sales forecasting
- ✓25,000 automations/month
Ultimate
Contact SalesBest for: The Ultimate plan is for enterprises with unique requirements, offering tailored solutions, dedicated support, and advanced security features
- ✓All Pro features
- ✓Advanced analytics
- ✓Enterprise security
- ✓HIPAA compliance
- ✓250,000 automations/month
Capability Breakdown
2 differences found across 18 standardized features
- •Contact Management
- •Sales Pipeline
- •Task Management
- •Calendar
- •Email Integration
- •Custom Fields
- •Tags
- •Reporting
- •Workflow Automation
- •Mobile App
- •API
- •Integrations
- •Import/Export
- •Activity History
- •Track Milestones
- •Visual Pipeline
- •Contact Management
- •Email Sync
- •Activity Tracking
- •Automations
- •Reporting
- •Dashboards
- •Custom Fields
- •Quotes & Invoices
- •Mobile App
- •Lead Management
- •Integrations
- •Mass Emails
- •Call Logging
- •AI Email Composer
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Clean, intuitive interface requires minimal user training
- +Excellent native integrations with Google Workspace & Xero
- +Customizable sales milestones for tailored pipeline tracking
- +Strong mobile app for managing contacts and tasks on the go
- −Limited marketing automation features beyond basic email
- −Reporting and analytics are less advanced than competitors
- −No built-in lead scoring or advanced lead routing rules
- −Customization options for fields and layouts are basic
- −Higher-tier plans can be pricey for the features offered
- +Unifies sales, marketing, and project data on one platform
- +Highly customizable pipelines and dashboards with no-code
- +Automates repetitive tasks like lead assignment and follow-ups
- +Seamlessly integrates with the broader monday.com Work OS
- +Built-in email tracking, templates, and activity logging
- −Pricing requires a 3-seat minimum, increasing the entry cost
- −Can be overwhelming to set up without prior monday.com experience
- −Lacks advanced, dedicated CRM features like territory management
- −Mobile app is less powerful for complex CRM workflows
- −Reporting capabilities are less robust than specialized BI tools
At a Glance
Recent Price History
Capsule CRM raised "Ultimate" from $75/mo to $85/mo (+13%)
Price change · May 28, 2026
Capsule CRM raised "Growth" from $38/mo to $42/mo (+11%)
Price change · May 28, 2026
Capsule CRM raised "Advanced" from $60/mo to $64/mo (+7%)
Price change · May 28, 2026
monday CRM removed the "Enterprise" plan
Plan removed · May 28, 2026
monday CRM raised "Pro" from $28/mo to $50/mo (+79%)
Price change · May 28, 2026
monday CRM raised "Basic" from $12/mo to $21.95/mo (+83%)
Price change · May 28, 2026
monday CRM added a new "Ultimate" plan (Custom pricing)
Plan added · May 28, 2026
monday CRM raised "Standard" from $17/mo to $30.49/mo (+79%)
Price change · May 28, 2026
Frequently Asked Questions
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- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
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Sources & Data Trail · monday CRM
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.6/5 · 1,158 reviews
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- 5.TrustRadius·TrustRadius verified reviews
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