Updated March 2026 · Independent Analysis
Capsule CRMvsSalesforce
Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo. Capsule CRM is rated higher at 4.7/5 vs Salesforce's 4.4/5.
Capsule CRMvs Salesforce
★ 4.7/5+0.3 vs Salesforce
Only in Capsule CRM
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
✓ Free planFrom $21/mo(cheaper)10K+ companies users · est. 2009
Try Capsule CRM Free →
Salesforcevs Capsule CRM
★ 4.4/5-0.3 vs Capsule CRM
Only in Salesforce
- ✦ Opportunity Management
- ✦ Lead Management
- ✦ Sales Forecasting
✓ Free planFrom $25/mo(pricier)150K+ customers users · est. 1999
Try Salesforce Free →Ratings Breakdown
Capsule CRM
4.7/5 avg
G2 Score4.7/5
Capterra Score4.5/5
G2 Rating4.7/5
Salesforce
4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
G2 Rating4.4/5
Quick Stats
Free Plan
Capsule CRMYes ✓
SalesforceYes ✓
Feature Comparison
Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Salesforce uniquely offers Opportunity Management, Lead Management, Sales Forecasting. Both share 4 features including Contact Management, Email Integration, Workflow Automation.
Feature
Capsule CRM
Salesforce
Contact Management
✓
✓
Email Integration
✓
✓
Workflow Automation
✓
✓
Mobile App
✓
✓
Sales Pipeline
✓
✗
Task Management
✓
✗
Calendar
✓
✗
Custom Fields
✓
✗
Tags
✓
✗
Reporting
✓
✗
API
✓
✗
Integrations
✓
✗
Import/Export
✓
✗
Activity History
✓
✗
Track Milestones
✓
✗
Opportunity Management
✗
✓
Lead Management
✗
✓
Sales Forecasting
✗
✓
Reports & Dashboards
✗
✓
AppExchange Marketplace
✗
✓
Einstein AI
✗
✓
Custom Objects
✗
✓
API Access
✗
✓
Marketing Automation
✗
✓
Service Cloud
✗
✓
Commerce Cloud
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Capsule CRM if you need:
- ✓ Sales Pipeline
- ✓ Task Management
- ✓ Calendar
- ✓ Custom Fields
- ✓ Tags
Choose Salesforce if you need:
- ✓ Opportunity Management
- ✓ Lead Management
- ✓ Sales Forecasting
- ✓ Reports & Dashboards
- ✓ AppExchange Marketplace
Pricing Comparison
Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo.
Capsule CRM Plans
Free tier available
Free
Free- • 250 contacts
- • 2 users
StarterBest Value
$21/user/mo- • 30K contacts
- • 1 pipeline
Growth
$38/user/mo- • 60K contacts
- • 5 pipelines
- • Workflow automation
Advanced
$60/user/mo- • 120K contacts
- • 50 pipelines
- • Custom reports
Ultimate
$75/user/mo- • 240K contacts
- • Implementation support
Salesforce Plans
Free tier available
Free Suite
Free- • Up to 2 users
- • Lead & contact management
- • Basic email marketing
Starter SuiteBest Value
$25/user/mo- • Sales flows
- • Email marketing
- • Commerce storefront
Pro Suite
$100/user/mo- • Forecasting
- • Quoting
- • AppExchange access
Enterprise
$165/user/mo- • Advanced customization
- • Workflow automation
Unlimited
$330/user/mo- • Premier support
- • Sandbox
- • Full AI
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