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Tidio Pricing History and Changes

Manually verified audit trail of all pricing changes, plan updates, and feature additions

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May 26, 2026

Plan Removed

Tidio+

Tidio removed the "Tidio+" plan

Plan Removed

Lyro AI

Tidio removed the "Lyro AI" plan

Plan Added

Premium

Tidio added a new "Premium" plan (Custom pricing)

Full customizationManaged AIGuaranteed 50% AI resolution rate

Plan Added

Plus$749/mo

Tidio added a new "Plus" plan at $749/mo

Unlimited conversationsUnlimited human agentsDedicated customer success manager

Verified

Starter

Tidio raised "Starter" from $29/mo to $39/mo (+34%)

$29/mo→$39/mo ↑

Plan Removed

Tidio+

Tidio removed the "Tidio+" plan

Plan Removed

Lyro AI

Tidio removed the "Lyro AI" plan

Plan Added

Premium

Tidio added a new "Premium" plan (Custom pricing)

Full customizationManaged AIGuaranteed 50% AI resolution rate

Plan Added

Plus$749/mo

Tidio added a new "Plus" plan at $749/mo

Unlimited conversationsUnlimited human agentsDedicated customer success manager

Verified

Starter

Tidio raised "Starter" from $29/mo to $39/mo (+34%)

$29/mo→$39/mo ↑

May 21, 2026

Plan Added

$29/mo

Tidio added a new "Starter" plan at $29/mo

100 live chat conversations500 chatbot triggersLive visitors list

Plan Added

$null/mo

Tidio added a new "Tidio+" plan

Unlimited live chat conversationsCustom number of Lyro AI conversationsDedicated Customer Success Manager

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