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★★★★★ 4.6 CE
JumpCloud Pricing: Plans & Features 2026
From $0 to $15 per user monthly, JumpCloud scales across 7 plans. The free tier covers 10 users, while paid tiers add SSO and device management.
JumpCloud plans and pricing
High· Verified July 2, 2026
free trial
Free
FreeBest for: Ideal for small teams or individuals needing basic directory and device management
- ✓Core directory services
- ✓Basic device management (Mac, Windows, Linux)
- ✓Limited SSO integrations
- ✓Multi-Factor Authentication (MFA)
- ✓Community support
View on vendor site
MOST POPULARDevice Management
$11/user/momonthlyor$108/yrsave 18%
Best for: Focuses on robust device control and security for endpoints
- ✓Complete cross-platform device management
- ✓Mobile Device Management (MDM)
- ✓Patch management
- ✓Remote access
- ✓Software management
View on vendor site
SSO
$13/user/momonthlyor$132/yrsave 15%
Best for: Provides secure, streamlined access to applications through single sign on
- ✓Single Sign-On (SSO)
- ✓Multi-Factor Authentication (MFA)
- ✓Cloud directory
- ✓Password Manager
- ✓User lifecycle management
View on vendor site
Device Identity Management
$15/user/momonthlyor$156/yrsave 13%
Best for: Combines device management with identity features for a unified approach
- ✓Unified device and user management
- ✓Device management
- ✓Identity management
- ✓Multi-Factor Authentication (MFA) for devices
- ✓Device-level authentication policies
View on vendor site
Platform Essentials
Contact SalesBest for: A custom solution for organizations requiring a foundational set of platform capabilities
- ✓Identity management
- ✓Device management
- ✓Single Sign-On (SSO)
- ✓Passwordless authentication
- ✓Basic integrations
View on vendor site
Platform
Contact SalesBest for: Offers a comprehensive suite of identity and access management features for growing enterprises
- ✓Unified identity, device, and access management
- ✓Cloud LDAP
- ✓Cloud RADIUS
- ✓Directory Insights
- ✓Advanced integrations
View on vendor site
JumpCloud pricing: the quick answer
JumpCloud costs $11 to $15 per user monthly as of July 2, 2026, across 4 priced plans, with a free tier for up to 10 users. Device Management is $11/user/mo ($9 annual), SSO $13 ($11 annual), and Device Identity Management $15 ($13 annual). Platform, Platform Prime, and Platform Essentials are quote-only. The wrinkle is the a la carte modules: JumpCloud sells individual features outside the packages at roughly $3 to $5 per user monthly on annual billing, so needing one thing past the free tier still means paying per module.
Use the interactive JumpCloud pricing calculator to estimate your exact monthly cost at your team size, with annual-billing savings and the hidden costs counted in.
Free tier
Yes
Billing model
Per Seat
Cheapest paid
$11/user/mo
Annual discount
Save ~18%
At $11/mo to start, JumpCloud sits 120% above the $5/mo median across 7 identity & access management tools we track.
What JumpCloud really costs
What sits on top of the plan fee
The packages bundle modules at a discount. Buy those same modules one at a time and the per-user math changes, which starts to matter the moment you outgrow the free tier.
Single Sign-On (a la carte)
Standalone SSO module, billed annually
MDM / Device Management (a la carte)
Standalone device management module, billed annually
Passwordless Authentication (JumpCloud Go)
Standalone passwordless module, billed annually
Conditional Access / Zero Trust
Standalone module, billed annually
Premium Support
Add-on support tier, billed annually
Pricing Expert Take
Independent analysis · JumpCloud
Verified Pricing Data
Value Analysis
$11/mo120% above median
Category median: $5/moBased on 7 products in this category
JumpCloud positions itself as a premium, unified directory, starting well above the category median of $9/mo. While the Device Management plan ($11/user/mo) and SSO plan ($13/user/mo) offer solid point solutions, the real value lies in the Device Identity Management plan ($15/user/mo) which merges both worlds. For small teams, the Free plan provides a highly generous entry point with core directory services and basic MDM for up to 10 users. However, for larger deployments, the unpriced Platform tiers represent a significant financial leap that only makes sense if you actively consolidate multiple point tools.
Hidden Costs
- The loss of the unlimited free trial for older 10-user accounts forces legacy users onto paid tiers.
- Advanced features like Cloud LDAP, Cloud RADIUS, and Conditional Access are locked behind unpriced Platform and Platform Prime tiers, requiring custom sales contracts.
Red Flags
Recent policy changes have frustrated long-term partners, particularly the sudden termination of legacy unlimited free plans for 10 users and devices. Users also express frustration over unannounced console pricing updates and steep price hikes that complicate MSP budgeting.
"ended our Unlimited Free Trial for 10 users and 10 devices"
"Back to complain about pricing."
Based on analysis of recent Reddit and G2 discussions.
Green Wins
The Device Management plan at $11/user/mo offers unifies directory, SSO, and MDM, replacing Active Directory + Okta + Jamf.
- Unifies directory, SSO, and MDM, replacing Active Directory + Okta + Jamf.
- Native device management for Windows, macOS, and Linux systems.
- Extensive pre-built connectors for hundreds of SaaS applications.
User Voices
"JumpCloud is a premium product, so they charge premium prices."
"Jumpcloud is free for up to 10 users... easy to learn and use."
"price rises and policy changes are never ideal, however, JumpCloud is a no brainer."
Verdict
Smaller IT shops and MSPs should exploit the Free plan for up to 10 users to manage mixed fleets, while mid-sized firms should target the Device Identity Management plan at $15/user/mo to unify identity and MDM. If you only need pure-play identity federation without the heavy device management overhead, look to Microsoft Entra ID as a more cost-effective alternative starting below the category median.
ComparEdge EditorialUpdated: July 2, 2026
JumpCloud price history
Expert verified·Updated July 2, 2026
Price & Data Intelligence SyncLast verified: July 2, 2026 · CE-IAM-2026W22-C5794A · ✓ Pricing updated May 30, 2026
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Frequently asked questions
How does JumpCloud pricing compare?
See how JumpCloud's 7 pricing plans stack up against similar Identity & Access Management tools.
Research Reports
Sources & Data Trail · JumpCloud
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified user reviews · 4.5/5 · 3,968 reviews
- 4.Capterra·Capterra verified user reviews · 4.7/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews