JumpCloud Pricing: Plans & Cost Calculator 2026
JumpCloud runs from a free tier for 10 users up to $15/user/mo, across seven plans that include three quote-only Platform bundles.
JumpCloud plans and pricing
Billing surface
Pick a plan, set your seat count and switch billing to see the running total. The full breakdown lives in the calculator below.
Free
Ideal for small teams or individuals needing basic directory and device management
Device Management
Focuses on robust device control and security for endpoints
SSO
Provides secure, streamlined access to applications through single sign on
Device Identity Management
Combines device management with identity features for a unified approach
Platform Essentials
A custom solution for organizations requiring a foundational set of platform capabilities
Platform
Offers a comprehensive suite of identity and access management features for growing enterprises
Platform Prime
The most advanced and fully featured custom plan for large enterprises with complex requirements
JumpCloud pricing: the quick answer
JumpCloud costs $11 to $15 per user monthly across three priced plans, with a free tier for up to 10 users. Device Management is $11/user/mo ($9 annual), SSO $13 ($11 annual), and Device Identity Management $15 ($13 annual). Platform, Platform Prime, and Platform Essentials are quote-only. The wrinkle is the a la carte modules: JumpCloud sells individual features outside the packages, billed per user on top, so needing one thing past the free tier still means paying per module.
- FreeFree
- Device Management$11/user/mo
- SSO$13/user/mo
- Device Identity Management$15/user/mo
- Platform EssentialsCustom
- PlatformCustom
- Platform PrimeCustom
At $11/mo to start, JumpCloud sits 120% above the $5/mo median across 9 identity & access management tools we track.
JumpCloud cost calculator
JumpCloud Hidden Costs & Pitfalls
The packages bundle modules at a discount. Buy those same modules one at a time and the per-user math changes, which starts to matter the moment you outgrow the free tier.
JumpCloud pricing, read against its live plans and category
Positioning
JumpCloud positions itself as a premium, unified directory, starting well above the category median of $5/mo/mo. While the Device Management plan ($11/user/mo) and SSO plan ($13/user/mo) offer solid point solutions, the real value lies in the Device Identity Management plan ($15/user/mo) which merges both worlds. For small teams, the Free plan provides a highly generous entry point with core directory services and basic MDM for up to 10 users. However, for larger deployments, the unpriced Platform tiers represent a significant financial leap that only makes sense if you actively consolidate multiple point tools.
Cost drivers
- 1The loss of the unlimited free trial for older 10-user accounts forces legacy users onto paid tiers.
- 2Advanced features like Cloud LDAP, Cloud RADIUS, and Conditional Access are locked behind unpriced Platform and Platform Prime tiers, requiring custom sales contracts.
Watch-outs
Recent policy changes have frustrated long-term partners, particularly the sudden termination of legacy unlimited free plans for 10 users and devices. Users also express frustration over unannounced console pricing updates and steep price hikes that complicate MSP budgeting.
Strengths
The Device Management plan at $11/user/mo offers unifies directory, SSO, and MDM, replacing Active Directory + Okta + Jamf.
- Unifies directory, SSO, and MDM, replacing Active Directory + Okta + Jamf.
- Native device management for Windows, macOS, and Linux systems.
- Extensive pre-built connectors for hundreds of SaaS applications.
What users say
“JumpCloud is a premium product, so they charge premium prices.”
“Jumpcloud is free for up to 10 users... easy to learn and use.”
Editor’s take
Smaller IT shops and MSPs should exploit the Free plan for up to 10 users to manage mixed fleets, while mid-sized firms should target the Device Identity Management plan at $15/user/mo to unify identity and MDM. If you only need pure-play identity federation without the heavy device management overhead, look to Microsoft Entra ID as a more cost-effective alternative starting below the category median.
Oleh KemFounder & Lead AnalystJumpCloud price history
Cheaper Identity & Access Management tools
Frequently asked questions
Sources & verification
| Source | What was checked | Last checked |
|---|---|---|
| Official Pricing Page | Source of verified tiers | July 8, 2026 |
| Official Website | Official vendor website | — |
| G2 | G2 verified user reviews · 4.5/5 · 3,968 reviews | — |
| Capterra | Capterra verified user reviews · 4.7/5 | — |
| TrustRadius | TrustRadius verified reviews | — |
| PeerSpot | PeerSpot enterprise peer reviews | — |
Every fact on this JumpCloud pricing page is tied to a named source and a verification date. Freshness-sensitive figures trace to the sources above; verify against the vendor before relying on them.
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