Crisp Pricing History and Changes
Manually verified audit trail of all pricing changes, plan updates, and feature additions
May 30, 2026
Plan Added
Mini$45/mo
Crisp added a new "Mini" plan at $45/mo
All Free featuresEmail integrationSlack integration
Plan Added
Enterprise
Crisp added a new "Enterprise" plan (Custom pricing)
Dedicated onboardingCustom SLAsEnhanced API limits
Plan Removed
Basic
Crisp removed the "Basic" plan
Plan Added
Plus$295/mo
Crisp added a new "Plus" plan at $295/mo
All Essentials featuresUnlimited AI resolutions/usageTicketing system
Plan Removed
Unlimited
Crisp removed the "Unlimited" plan
Plan Added
FreeFree
Crisp added a new "Free" plan at $0/mo (Free)
Website chat widgetShared inboxMobile apps (iOS/Android)
Plan Added
Essentials$95/mo
Crisp added a new "Essentials" plan at $95/mo
All Mini featuresFull CRM with customer data managementOmnichannel inbox (WhatsApp, Instagram, Telegram, SMS, Line, Viber)
Plan Removed
Pro
Crisp removed the "Pro" plan
May 21, 2026
Plan Removed
was Free
Crisp removed the "Free" plan
Plan Added
Free
Crisp added a new "Basic" plan at $0/mo
2 agent seatsLive chat widgetShared inbox
← All changelogsUpdated daily via Price & Data Intelligence Sync