Per-seat pricing ranges from free to $24/user/mo across three plans, with the $9/user/mo Pro tier offering the best value for most teams.
Best for: Ideal for individuals or small teams needing core project management features
Best for: growing teams requiring advanced features like automation, resource management, and robust reporting
Best for: Suited for large organizations needing enterprise-grade security, governance, and scalability
Best for: Designed for organizations with complex, cross-functional work needing advanced portfolio management and strategic alignment
Independent analysis · Smartsheet
Smartsheet positions itself as a premium player, with its entry-level Pro plan priced at $12/user/mo and the Business plan jumping to $24/user/mo. While the Pro plan sits slightly below the category median of $14.63/mo, its 250 monthly automation limit is highly restrictive for active teams. To get unlimited automations and critical team workload tracking, you must upgrade to the Business plan, which demands a steep 64% premium over the category median. For spreadsheet-centric power users who need deep customization, the Business plan justifies its cost, but casual project managers will find the entry points overpriced.
Smartsheet has recently aggressive-billed its loyal customer base, with users reporting massive, unexpected price hikes during annual renewals under a new user licensing model. Customers complain of receiving minimal notice before facing five-figure budget increases.
"We saw an increase of about **$20k** at our annual renewal."
"Each dynamic views costs **$600**. I don't understand how Smartsheet didn't figure that."
Based on analysis of recent Reddit and G2 discussions.
The Pro plan at $12/user/mo combines spreadsheet UI with powerful project management automation.
"Smartsheet is amazing because it is so customizable in every aspect."
"We have a really bad taste for smartsheet recently due to their new pricing model."
"There are definitely some efficiencies... but if it is worth it depends on resources."
Smaller teams should opt for the Pro plan at $12/user/mo only if they can live within the strict automation limits, while larger organizations requiring portfolio-level tracking must budget for the $24/user/mo Business plan. If you want to avoid complex licensing models and sudden renewal hikes, choose ClickUp as a highly customizable, budget-friendly alternative.
Smartsheet offers plans starting at $12/user/mo for Pro, scaling to $24/user/mo for Business. Enterprise and Advanced Work Management plans are custom, designed for larger organizations with specific needs.
Ideal for individuals or small teams needing core project management features. Offers essential tools to track tasks and collaborate effectively.
Best for growing teams requiring advanced features like automation, resource management, and robust reporting. Supports more complex workflows and integrations.
Suited for large organizations needing enterprise-grade security, governance, and scalability. Includes dedicated support and advanced administrative controls.
Designed for organizations with complex, cross-functional work needing advanced portfolio management and strategic alignment. Offers comprehensive solutions for large-scale operations.
9% above the project management average
Smartsheet costs $0–$24/user/mo as of June 3, 2026, with 5 plans.
A 4.5/5 rating at $9/mo (below the $11 category average) - Smartsheet delivers more than it charges for. Start with Pro ($9/user/mo). Upgrade to Business only after you've confirmed Unlimited automations will get used.
Enterprise Operations & PMOs
Which plan fits you
A 4.5/5 rating at $9/mo (below the $11 category average) - Smartsheet delivers more than it charges for. Start with Pro ($9/user/mo). Upgrade to Business only after you've confirmed Unlimited automations will get used.
List price covers the subscription. Total cost of ownership for Smartsheet typically includes additional line items that don't appear on the pricing page.
Ask vendors for a total cost of ownership estimate before signing. Our methodology covers how we calculate verified list prices.
How does Smartsheet pricing compare?
See how Smartsheet's 5 pricing plans stack up against similar Project Management tools.
Research Reports