Unlike most CRMs, Insightly scales from a free tier up to $129/user/mo across 4 plans, with the $29/mo Plus plan being the sweet spot for value.

Best for: You get 2 users, 2500 records
Best for: 100K records, 25 email templates
Best for: 250K records, 100 email templates, Workflows
Best for: Unlimited records, Custom objects, Lambda functions
Independent analysis · Insightly
Insightly positions itself as a highly competitive alternative to legacy CRMs, with its Professional plan matching the category median price of $59/mo. While the Free plan offers basic contact tracking, the Plus plan at $35/mo introduces unique value by bundling project management directly into the CRM pipeline. For organizations requiring advanced workflow automation and no-code customization, the Professional plan delivers enterprise-grade capabilities without the typical premium price tag.
Users frequently express frustration over rigid pricing structures and the lack of transparency regarding discounts for larger seat buys. There are also concerns about unexpected implementation costs that inflate the initial software quote.
"Pricing is up for negotiation. There's implementation costs"
"I think my client is getting a bad price"
Based on analysis of recent Reddit and G2 discussions.
The Plus plan at $35/user/mo offers free plan available.
"Insightly CRM - Anyone have information on pricing and what they discount?"
Reddit (negative)
"Insightly is not bad and has improved over the past few years."
Reddit (positive)
"both seem decent for free, can pretty much make notes on the customers"
Reddit (positive)
The Plus plan at $35/mo is ideal for growing teams needing integrated project tracking, while the Professional plan at $59/mo suits mid-sized businesses requiring deep workflow automation. For a highly visual, sales-focused pipeline alternative, consider Pipedrive starting at $14/mo to $99/mo.
Insightly - CRM with integrated project management and marketing automation. The free tier gets you 2 users, 2500 records - a real plan, not a 14-day trial. Upgrading to Plus ($29/user/mo) unlocks 100K records and 25 email templates. At $29/mo, Insightly undercuts the $37/mo category average by 22%. For comparison, Less Annoying CRM starts at $15 and Attio at $34. The gap between Plus ($29) and Enterprise ($99) is significant - the 3x multiplier only makes sense if you need Unlimited records.
You get 2 users, 2500 records. What's locked behind the paywall: 100k records, 25 email templates. If those matter, Plus at $29/user/mo is the next step. Good enough for solo use and evaluation.
$29/user/mo gets you 100K records, 25 email templates. Team of 5 = $145/mo, team of 10 = $290/mo. The sweet spot for professionals who've maxed out the free plan and need 100K records, 25 email templates.
$49/user/mo gets you 250K records, 100 email templates, Workflows. Team of 5 = $245/mo, team of 10 = $490/mo. The middle ground - enough for growing teams without enterprise overhead. Saves $50/user/mo vs. Enterprise.
$99/user/mo gets you Unlimited records, Custom objects, Lambda functions. Team of 5 = $495/mo, team of 10 = $990/mo. 102% more than Professional - justified only if you need the extras. At this price point, also evaluate Less Annoying CRM.
15% below the crm average
Insightly costs $0–$129/user/mo as of May 28, 2026, with 4 plans.
Rated 4.1/5, Insightly at $29/mo is a value pick in its category. Start free. Move to Plus ($29/user/mo) when 100K records becomes a need, not a want. Also compare against Less Annoying CRM ($15/mo) before deciding.
Small B2B Service Businesses
Which plan fits you
Rated 4.1/5, Insightly at $29/mo is a value pick in its category. Start free. Move to Plus ($29/user/mo) when 100K records becomes a need, not a want. Also compare against Less Annoying CRM ($15/mo) before deciding.
List price covers the subscription. Total cost of ownership for Insightly typically includes additional line items that don't appear on the pricing page.
Ask vendors for a total cost of ownership estimate before signing. Our methodology covers how we calculate verified list prices.
How does Insightly pricing compare?
See how Insightly's 4 pricing plans stack up against similar CRM tools.
Research Reports