monday CRM vs Salesforce
- ✦ Visual Pipeline
- ✦ Email Sync
- ✦ Activity Tracking
- ✦ Opportunity Management
- ✦ Sales Forecasting
- ✦ Workflow Automation
monday CRM and Salesforce are both CRM tools. monday CRM starts at $21.95/mo, Salesforce at $25/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose monday CRM vs Salesforce
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
monday CRM Automations assign leads by Custom Field values - industry, budget, or geography - instantly, so sales reps spend time on outreach rather than manual inbox triage.
Activity Tracking Dashboards reveal which pipeline stages lose the most deals, helping sales leaders fix process gaps before they cost next quarter's revenue targets.
Salesforce Contact Management links decision-makers, influencers, and procurement contacts to a single Opportunity record, with email opens and meeting attendance tracked per.
Lead Management scoring rules weight email opens and demo attendance, then auto-route high-intent leads to inside sales in under 15 minutes - cutting time-to-first-contact from.
Pricing Comparison & PlansHigh· Verified May 28, 2026
monday CRM Plans
Paid plans only
Basic
$22/user/moBest for: This plan is ideal for small teams needing fundamental CRM functionalities to manage contacts and basic sales processes
- ✓Basic contact & lead management
- ✓Unlimited contacts
- ✓Unlimited pipelines
- ✓Unlimited boards
- ✓Web forms
Standard
$30/user/moBest for: The Standard plan suits growing teams requiring more robust sales pipelines, automation, and integrations
- ✓All Basic features
- ✓10,000 contacts & deals
- ✓Email integration
- ✓AI tools
- ✓250 automations/month
Pro
$50/user/moBest for: Pro is designed for larger sales teams or businesses needing advanced analytics, lead scoring, and complex automations
- ✓All Standard features
- ✓Unlimited contacts & deals
- ✓Quotes & invoices
- ✓Sales forecasting
- ✓25,000 automations/month
Ultimate
Contact SalesBest for: The Ultimate plan is for enterprises with unique requirements, offering tailored solutions, dedicated support, and advanced security features
- ✓All Pro features
- ✓Advanced analytics
- ✓Enterprise security
- ✓HIPAA compliance
- ✓250,000 automations/month
Salesforce Plans
Paid plans only
Free Suite
FreeBest for: Ideal for individuals or very small teams exploring basic CRM functionalities
- ✓CRM basics
- ✓2 user licenses
- ✓Lead management
- ✓Contact management
- ✓Opportunity tracking
Starter Suite
$25/user/moBest for: small businesses needing core sales and service features
- ✓Sales + Service + Marketing
- ✓Email marketing
- ✓Case management
- ✓No contract required
Pro Suite
$100/user/moBest for: Suitable for growing teams requiring more advanced customization and automation
- ✓Advanced forecasting
- ✓Automated workflows
- ✓Pipeline management
- ✓Revenue intelligence
Enterprise
$165/user/moBest for: Designed for larger organizations needing extensive customization, integration, and workflow automation
- ✓Custom objects
- ✓Advanced APIs
- ✓Workflow automation
- ✓Advanced reporting
Unlimited
$330/user/moBest for: Provides comprehensive features, unlimited customization, and premium support for large enterprises
- ✓AI features
- ✓Premier support
- ✓Full customization
- ✓Sandbox environments
Einstein 1 Sales
$500/user/moBest for: The top tier for businesses seeking cutting edge AI driven insights and automation
- ✓Einstein Copilot AI
- ✓Data Cloud
- ✓Revenue Intelligence
- ✓All Unlimited features
Capability Breakdown
8 differences found across 18 standardized features
- •Visual Pipeline
- •Contact Management
- •Email Sync
- •Activity Tracking
- •Automations
- •Reporting
- •Dashboards
- •Custom Fields
- •Quotes & Invoices
- •Mobile App
- •Lead Management
- •Integrations
- •Mass Emails
- •Call Logging
- •AI Email Composer
- •Contact Management
- •Opportunity Management
- •Lead Management
- •Sales Forecasting
- •Workflow Automation
- •Reports & Dashboards
- •Email Integration
- •Mobile App
- •AppExchange Marketplace
- •Einstein AI
- •Custom Objects
- •API Access
- •Marketing Automation
- •Service Cloud
- •Commerce Cloud
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Unifies sales, marketing, and project data on one platform
- +Highly customizable pipelines and dashboards with no-code
- +Automates repetitive tasks like lead assignment and follow-ups
- +Seamlessly integrates with the broader monday.com Work OS
- +Built-in email tracking, templates, and activity logging
- −Pricing requires a 3-seat minimum, increasing the entry cost
- −Can be overwhelming to set up without prior monday.com experience
- −Lacks advanced, dedicated CRM features like territory management
- −Mobile app is less powerful for complex CRM workflows
- −Reporting capabilities are less robust than specialized BI tools
- +Free plan available
- +Competitive pricing from $25/mo
- +Multiple pricing tiers (5 plans) to match different needs
- −I wish that when I bring up a report or enter my opportunities, I could easily edit some fields.
- −If there is anything I would improve about Salesforce, it would be customer service during the initial implementation, as our expe
- −As a person who knows SQL, it would be very helpful if there were tools that could leverage my SQL knowledge.
- −I have no frustrations regarding Salesforce, but I think it can be improved by making it visually more user-friendly, though in ge
- −More understanding from the business standpoint will help Salesforce.
At a Glance
Recent Price History
monday CRM removed the "Enterprise" plan
Plan removed · May 28, 2026
monday CRM raised "Pro" from $28/mo to $50/mo (+79%)
Price change · May 28, 2026
monday CRM raised "Basic" from $12/mo to $21.95/mo (+83%)
Price change · May 28, 2026
monday CRM added a new "Ultimate" plan (Custom pricing)
Plan added · May 28, 2026
monday CRM raised "Standard" from $17/mo to $30.49/mo (+79%)
Price change · May 28, 2026
Salesforce added a new "Free Suite" plan (Custom pricing)
Plan added · May 26, 2026
Salesforce added a new "Einstein 1 Sales" plan (Custom pricing)
Plan added · May 26, 2026
Frequently Asked Questions
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Sources & Data Trail · monday CRM
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
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Sources & Data Trail · Salesforce
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-26)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.4/5 · 25,768 reviews
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