Updated April 2026 · Independent Analysis
FreshsalesvsCapsule CRM
Freshsales starts at $11/mo, 48% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.7/5 vs Freshsales's 4.5/5.
Freshsalesvs Capsule CRM
★ 4.5/5-0.2 vs Capsule CRM
Only in Freshsales
- ✦ Deal Management
- ✦ AI Lead Scoring
- ✦ Visual Pipeline
✓ Free planFrom $11/mo(cheaper)60K+ customers users · est. 2010
Try Freshsales Free →
Capsule CRMvs Freshsales
★ 4.7/5+0.2 vs Freshsales
Only in Capsule CRM
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
✓ Free planFrom $21/mo(pricier)10K+ companies users · est. 2009
Try Capsule CRM Free →Ratings Breakdown
Freshsales
4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
G2 Rating4.5/5
Capsule CRM
4.7/5 avg
G2 Score4.7/5
Capterra Score4.5/5
G2 Rating4.7/5
Quick Stats
Free Plan
FreshsalesYes ✓
Capsule CRMYes ✓
Feature Comparison
Freshsales uniquely offers Deal Management, AI Lead Scoring, Visual Pipeline. Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Both share 6 features including Contact Management, Reporting, Custom Fields.
Feature
Freshsales
Capsule CRM
Contact Management
✓
✓
Reporting
✓
✓
Custom Fields
✓
✓
Mobile App
✓
✓
API
✓
✓
Integrations
✓
✓
Deal Management
✓
✗
AI Lead Scoring
✓
✗
Visual Pipeline
✓
✗
Built-in Phone
✓
✗
Email Tracking
✓
✗
Workflows
✓
✗
Chat & Messaging
✓
✗
Territory Management
✓
✗
Sales Sequences
✓
✗
Sales Pipeline
✗
✓
Task Management
✗
✓
Calendar
✗
✓
Email Integration
✗
✓
Tags
✗
✓
Workflow Automation
✗
✓
Import/Export
✗
✓
Activity History
✗
✓
Track Milestones
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Freshsales if you need:
- ✓ Deal Management
- ✓ AI Lead Scoring
- ✓ Visual Pipeline
- ✓ Built-in Phone
- ✓ Email Tracking
Choose Capsule CRM if you need:
- ✓ Sales Pipeline
- ✓ Task Management
- ✓ Calendar
- ✓ Email Integration
- ✓ Tags
Pricing Comparison
Freshsales starts at $11/mo, 48% cheaper than Capsule CRM's $21/mo.
Freshsales Plans
Free tier available
Free
Free- • Unlimited users
- • Contact management
- • Built-in chat
GrowthBest Value
$11/user/mo- • Visual pipeline
- • AI contact scoring
- • Workflows
Pro
$47/user/mo- • Multiple pipelines
- • AI deal insights
- • Custom modules
Enterprise
$71/user/mo- • Forecasting
- • Audit logs
- • Custom objects
Capsule CRM Plans
Free tier available
Free
Free- • 250 contacts
- • 2 users
StarterBest Value
$21/user/mo- • 30K contacts
- • 1 pipeline
Growth
$38/user/mo- • 60K contacts
- • 5 pipelines
- • Workflow automation
Advanced
$60/user/mo- • 120K contacts
- • 50 pipelines
- • Custom reports
Ultimate
$75/user/mo- • 240K contacts
- • Implementation support
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