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Updated 1 week ago · Independent Analysis
Fireflies.ai vs Otter.ai
Capability Overview
Fireflies.aivs Otter.ai
4.7G2+0.5 vs Otter.ai
Only in Fireflies.ai
- ✦ Meeting recording
- ✦ AI transcription
- ✦ Smart search
✓ Free planFrom $18/mo(pricier)500K+ users · est. 2019
Otter.aivs Fireflies.ai
4.2G2-0.5 vs Fireflies.ai
Only in Otter.ai
- ✦ Real-time transcription
- ✦ AI meeting notes
- ✦ Summary generation
✓ Free planFrom $16.99/mo(cheaper)10M+ users · est. 2016
Quick VerdictIndependent Analysis
Fireflies.ai and Otter.ai are both AI Productivity tools. Fireflies.ai starts at $18/mo, Otter.ai at $16.99/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Fireflies.ai vs Otter.ai
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Fireflies.ai Unique Strength
Call Objection Patterns Surfaced Across 50+ Monthly Recordings
Sentiment analysis and Topic tracker flag objection moments across recorded calls. High-friction patterns route to coaching workflows without manual replay or review.
→ Choose Fireflies.ai if this scenario applies to you. Otter.ai doesn't offer a comparable solution.
Otter.ai Unique Strength
Post-Call Action Items Routed to team chat Automatically
Action items feature extracts commitments and next steps from recorded calls, then routes to team chat via API webhook. Post-call admin drops 65% across 200+ monthly calls.
→ Choose Otter.ai if this scenario applies to you. Fireflies.ai doesn't offer a comparable solution.
Otter.ai Unique Strength
Meeting Decisions Indexed in Searchable internal wiki Database
Summary generation pushes recaps into internal wiki via webhooks, creating a repository searchable by date, attendee, and project. Six months of stand-ups indexed and queryable.
→ Choose Otter.ai if this scenario applies to you. Fireflies.ai doesn't offer a comparable solution.
Pricing Comparison & PlansHigh· Verified May 28, 2026
Fireflies.ai Plans
Free tier available
Free
FreeBest for: You get 800 min storage, Basic transcription, Limited summaries
- ✓800 minutes of storage per user
- ✓Record & transcribe Meet, Zoom, Teams
- ✓Key meeting insights & summaries
- ✓Search within meetings
- ✓Playback speeds (1x, 1.25x, etc.)
View on vendor site
Pro
$18/user/moBest for: Unlimited storage, Smart search, CRM integration
- ✓8,000 minutes of storage per user
- ✓Unlimited transcription credits
- ✓AI Super Summaries
- ✓Download transcripts & audio
- ✓Smart Search filters
View on vendor site
MOST POPULARBusiness
$29/user/moBest for: Analytics, Sentiment analysis, API access
- ✓Unlimited storage
- ✓Video screen recording
- ✓Conversation Intelligence & analytics
- ✓API access
- ✓Custom vocabulary
View on vendor site
Enterprise
Contact Sales- ✓Custom data retention
- ✓Dedicated account manager
- ✓SAML SSO & OKTA integration
- ✓HIPAA compliance
- ✓Private cloud deployment
View on vendor site
Otter.ai Plans
Free tier available
Basic
FreeBest for: You get 300 min/mo transcription, Zoom, Teams, Meet support, AI Chat, 3 file imports
- ✓AI meeting assistant (records, transcribes, summarizes)
- ✓Editable text and speaker tags
- ✓Real-time annotation (highlights, text notes, comments, images)
- ✓Automated slide capture for virtual meetings
- ✓Sharing via private channels and public links
View on vendor site
Pro
$17/user/momonthlyor$100/yrsave 51%
Best for: 1,200 min/mo transcription, Advanced export, Custom vocabulary, Priority support
- ✓Everything in Basic
- ✓1200 in-app recording minutes
- ✓Advanced AI workflows
- ✓Add teammates to workspace
- ✓Shared custom vocabulary
View on vendor site
MOST POPULARBusiness
$30/user/momonthlyor$240/yrsave 33%
Best for: 6,000 min/mo transcription, Admin panel, Usage analytics, SSO
- ✓Everything in Pro
- ✓Unlimited meetings + in-app recordings
- ✓Custom AI workflows
- ✓Unlimited audio/video file imports
- ✓Admin controls (usage analytics, prioritized support)
View on vendor site
Enterprise
Contact SalesBest for: Custom pricing for Unlimited minutes, Custom integrations, Dedicated support
- ✓Everything in Business
- ✓Unlimited custom AI workflows
- ✓Otter Sales Notetaker
- ✓Custom integrations (CRM, dialers)
- ✓SSO, SCIM, Domain Capture
View on vendor site
Capability Breakdown
4 differences found across 20 standardized features
Feature
Fireflies.ai
Otter.ai
API Access
✓
✗
Mobile App
✗
✓
Web Search
✓
✗
Automation/Workflows
✓
✗
Total (raw)
12
12
Fireflies.ai Features
- •Meeting recording
- •AI transcription
- •Smart search
- •Action items
- •Topic tracker
- •Sentiment analysis
- •Meeting analytics
- •CRM integration
- •Slack/Notion integration
- •Video playback
- •Custom vocabulary
- •API access
Otter.ai Features
- •Real-time transcription
- •AI meeting notes
- •Action items
- •Summary generation
- •Zoom/Teams/Meet integration
- •Speaker identification
- •Search transcripts
- •Otter AI Chat
- •Slide capture
- •Custom vocabulary
- •Team sharing
- •Mobile app
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
Pros
- +Generous free plan with unlimited transcription & 800 mins storage
- +Integrates with 40+ apps including most CRMs and dialers
- +AI-powered Super Summaries provide actionable meeting notes
- +Customizable topic trackers to monitor specific keywords
- +Supports transcription in over 60 languages
Cons
- −Transcription accuracy can struggle with heavy accents or jargon
- −Free plan has limited storage (800 mins total), requiring upgrades
- −AI summaries can sometimes miss nuanced context or action items
- −Speaker identification can be inaccurate with multiple similar voices
- −Mobile app functionality is less robust than the web version
Pros
- +OtterPilot automatically joins, records, and transcribes calendar meetings
- +Generates summaries, chapters, and action items with AI Chat
- +Speaker identification with custom vocabulary for improved accuracy
- +Generous free tier with 300 monthly transcription minutes
- +Integrates directly with Zoom, Google Meet, and Microsoft Teams
Cons
- −Transcription accuracy struggles with heavy accents or poor audio quality
- −Free plan is limited to 30-minute conversations and 3 file imports
- −AI summaries can sometimes miss nuance or misinterpret context
- −Speaker identification can be inaccurate with multiple new voices
- −No offline transcription capabilities; requires an internet connection
At a Glance
User Rating
4.7/5vs4.2/5
Fireflies.ai
▲
Otter.ai
Starting Price
$18/movs$16.99/mo
Fireflies.ai
▲
Otter.ai
Feature Count
12 featuresvs12 features
Fireflies.ai
Otter.ai
User Base
500Kvs10.0M
Fireflies.ai
Otter.ai
▲
Fireflies.ai · Price & Data SyncLast verified: May 21, 2026 · CE-AI-PROD-2026W22-8017FB · ✓ Pricing updated May 21, 2026
Otter.ai · Price & Data SyncLast verified: May 28, 2026 · CE-AI-PROD-2026W23-7DB063 · ✓ Pricing updated May 28, 2026
Recent Price History
Otter.ai
Otter.ai lowered "Business" from $40/mo to $30/mo (-25%)
Price change · May 28, 2026
Fireflies.ai
Fireflies.ai added a new "Enterprise" plan
Plan added · May 21, 2026
Frequently Asked Questions
Related Comparisons
Fireflies.aiFree · from $18/mo
Otter.aiFree · from $16.99/moSources & Data Trail · Fireflies.ai
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-21)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.7/5 · 745 reviews
- 4.Capterra·Capterra verified reviews · 4.7/5
- 5.TrustRadius·TrustRadius verified reviews
Sources & Data Trail · Otter.ai
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.2/5 · 484 reviews
- 4.Capterra·Capterra verified reviews · 4.5/5
- 5.TrustRadius·TrustRadius verified reviews