Microsoft Teams vs Webex by Cisco
- ✦ Chat & Channels
- ✦ File Sharing
- ✦ Recording & Transcription
- ✦ Recording
- ✦ Transcription
- ✦ AI Assistant
Microsoft Teams and Webex by Cisco are both Video Conferencing tools. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Microsoft Teams vs Webex by Cisco
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Teaching hospitals broadcast clinical case presentations to 500+ physicians across multiple campuses using Teams Video Meetings. Breakout Rooms split specialists into discussion.
Graduate programs conduct 80+ dissertation defenses per semester using Webex Recording and Transcription to create permanent, searchable archives required by accreditation bodies.
Product managers run bi-weekly video syncs where engineering lead shares a live Whiteboard roadmap, dropping sticky notes into sprint columns and dependency graphs. File Sharing.
Cross-continent product managers use Webex Whiteboard during video meetings to sketch feature flows, vote using Polls to rank priorities, and rely on Transcription to convert.
Security teams establish a dedicated Teams channel where incident responders join video meetings with Screen Sharing enabled to investigate breaches in real time. Together Mode.
Law firms managing document review across multiple office locations use Webex Breakout Rooms to split 40+ paralegals into focused groups by case file, then reconvene for unified.
Support teams pair Screen Sharing with Video Meetings to walk customers through system failures in real time, while the meeting Recording captures the entire troubleshooting.
Pricing Comparison & PlansHigh· Verified Jun 2, 2026
Microsoft Teams Plans
Free tier available
Microsoft Teams (free)
FreeBest for: You get 100 participants, 60-min meetings, 5GB storage
- ✓Unlimited chat and messaging
- ✓Searchable history
- ✓One-to-one calls
- ✓Group meetings/video calls
- ✓Screen sharing
Microsoft Teams Essentials
$4/user/moBest for: 300 participants, 30-hr meetings
- ✓Online meetings (video or audio)
- ✓Whiteboarding
- ✓Meeting recordings
- ✓Online collaboration tools
- ✓File sharing
Microsoft 365 Business Basic
$6/user/moBest for: 300 participants, 1TB storage
- ✓Full access to Teams (chat, video/audio calls, group meetings)
- ✓Online collaboration tools
- ✓Web and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓User management
- ✓Cloud storage
Microsoft 365 Business Standard
$13/user/moBest for: Desktop Office apps, Webinars
- ✓Desktop, web, and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓Full access to Teams (chat, calls, video meetings)
- ✓Integrated with email, cloud storage, collaboration tools
- ✓Webinars
- ✓1 TB cloud storage per user (OneDrive + SharePoint)
Microsoft 365 Business Premium
$26/user/mo- ✓All features of Business Standard
- ✓Additional access controls
- ✓Advanced security features
- ✓Unified endpoint management
- ✓Antivirus and antimalware
Microsoft Teams Enterprise license
$5.25/user/mo- ✓Enables Teams functionality within Microsoft 365 Enterprise suites
Microsoft 365 E3
$34/user/mo- ✓Identity and access management
- ✓Desktop, web, and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓Teams (chat, call, video conference)
- ✓Cloud storage
- ✓Windows for Enterprise
Microsoft 365 E5
$57/user/mo- ✓All E3 features
- ✓Advanced security features
- ✓Analytics capabilities
- ✓Voice features
- ✓Audio Conferencing
Teams Premium
$10/user/mo- ✓AI-generated notes
- ✓Intelligent recaps
- ✓Custom branding
- ✓Advanced meeting protection
- ✓Virtual appointments
Teams Phone Standard
$10/user/mo- ✓Cloud PBX functionality
- ✓Voicemail
- ✓Call transfer
- ✓Auto attendants
- ✓Call queues
Copilot for Microsoft 365
$30/user/mo- ✓AI assistance across Microsoft 365
- ✓Summarize chat threads
- ✓Write messages
- ✓Create meeting notes
- ✓Answer questions from company data
Webex by Cisco Plans
Free tier available
Free
FreeBest for: Ideal for individuals or small teams needing basic video conferencing without a budget
- ✓Host meetings
- ✓Up to 100 participants
- ✓50 minutes per session
Webex Meet
$15/user/moBest for: teams focused solely on robust video conferencing
- ✓Unlimited meetings
- ✓Up to 150 participants
- ✓Screen sharing
- ✓Meeting recording
- ✓Mobile app access
Webex Suite: Meet + Call
$25/user/moBest for: Perfect for organizations needing both advanced video meetings and integrated calling features
- ✓Supports up to 200 participants
- ✓Advanced reporting tools
- ✓Integrations with other apps
- ✓Priority technical support
Enterprise
Contact SalesBest for: Designed for large organizations requiring tailored solutions, extensive support, and specific feature sets
- ✓Supports up to 1,000 participants
- ✓Advanced security features
- ✓Interface customization
- ✓Dedicated support
Webex Calling Integration
$8/user/moBest for: Suitable for businesses looking to integrate Webex calling capabilities into existing systems
- ✓Support for Cisco's Cloud Calling Solution
- ✓Cloud PBX integration
Workforce Optimization
$40/user/moBest for: For companies aiming to improve team productivity and performance through advanced analytics and management tools
- ✓Add WFM
- ✓WFO
- ✓QM and Analytics
Digital Engagement Integration with Webex Connect
Contact SalesBest for: Ideal for businesses seeking to enhance customer interactions and automate workflows
- ✓Support for integrated CPaaS
- ✓Automation and proactive messaging
Capability Breakdown
2 differences found across 19 standardized features
- •Video Meetings
- •Chat & Channels
- •File Sharing
- •Screen Sharing
- •Recording & Transcription
- •Breakout Rooms
- •Whiteboard
- •Together Mode
- •Background Effects
- •Live Captions
- •Polls
- •Copilot AI
- •Calendar Integration
- •Apps & Bots
- •Phone System
- •Video Meetings
- •Screen Sharing
- •Recording
- •Transcription
- •AI Assistant
- •Breakout Rooms
- •Whiteboard
- •Polls
- •Chat
- •Calling
- •Virtual Backgrounds
- •Noise Removal
- •Gesture Recognition
- •Real-time Translation
- •Hardware Integration
- •Advanced Analytics Dashboard
- •Customizable Meeting Templates
- •Enhanced Security Encryption
- •Facial Recognition Technology
- •Personalized Avatars
- •Virtual Event Planning
- •Automated Meeting Summaries
- •Intelligent Meeting Scheduling
- •Real Time Feedback
- •Customizable Notifications
- •Integrated CRM Support
- •Automated Transcription Editing
- •Meeting Room Booking
- •Virtual Reality Integration
- •Advanced Collaboration Tools
- •Dynamic Content Sharing
- •Smart Meeting Reminders
- •Automated Attendance Tracking
- •Customizable User Profiles
- •Integrated Help Desk
- •Advanced Network Diagnostics
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Free plan available
- +Multiple pricing tiers (4 plans) to match different needs
- −I think stability definitely needs to be improved in Microsoft Teams to be more convenient for users.I am not certain about other
- −I didn't leverage any third-party app integrations in Microsoft Teams beyond the basic functionality.
- −There are too many features in Microsoft Teams, and I think it is not good.
- −In Microsoft Teams, I think it's acceptable as I'm using whatever I can, and it is better now.
- −For improvements to Microsoft Teams, I would say sometimes the tool gets stuck.
- +End-to-end encryption by default, even on the free plan
- +Advanced AI noise removal and voice optimization features
- +Seamless integration with Cisco hardware (desk devices, room systems)
- +Real-time translation into 100+ languages on paid plans
- +Comprehensive suite includes calling, messaging, and polling
- −The user interface can feel cluttered and less intuitive than competitors
- −Resource-heavy desktop application can slow down older computers
- −Free plan has a restrictive 40-minute meeting limit
- −Mobile app functionality is less robust than the desktop version
- −Navigating the extensive settings and admin controls has a steep learning curve
At a Glance
Recent Price History
Microsoft Teams added a new "Copilot for Microsoft 365" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Teams Phone Standard" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Teams Premium" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Microsoft 365 E5" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Microsoft 365 E3" plan (Custom pricing)
Plan added · Jun 2, 2026
Webex by Cisco added a new "Webex Meet" plan at $14.5/user/mo
Plan added · May 28, 2026
Webex by Cisco removed the "Suite" plan
Plan removed · May 28, 2026
Webex by Cisco added a new "Webex Suite: Meet + Call" plan at $25/user/mo
Plan added · May 28, 2026
Webex by Cisco added a new "Webex Calling Integration" plan (Custom pricing)
Plan added · May 28, 2026
Webex by Cisco added a new "Workforce Optimization" plan (Custom pricing)
Plan added · May 28, 2026
Frequently Asked Questions
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