Capsule CRM vs Nutshell
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
- ✦ Pipeline Management
- ✦ Email Marketing
- ✦ Sales Automation
Capsule CRM and Nutshell are both CRM tools. Capsule CRM starts at $21/mo, Nutshell at $19/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Capsule CRM vs Nutshell
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Capsule's Tags group leads by source, budget, and vertical so account managers pull reports on the fastest-converting segments without manual sorting or maintaining separate.
Reporting shows deal count by stage, win rate by rep, and at-risk revenue in real time - cutting pipeline review prep from 2 hours to 15 minutes for sales managers.
Custom Fields store contract terms, user thresholds, and compliance certs directly on contact records, so teams qualify deals inside the CRM without a parallel spreadsheet running.
Built-in Email Marketing connects open and click data to pipeline stage, so leaders can see which messages actually accelerate deal progression rather than guessing at content.
Sales Automation triggers email sequences on pipeline stage changes, starting the right follow-up cadence the moment a prospect hits 'Demo Scheduled' - no manual action required.
Pricing Comparison & PlansHigh· Verified Jun 2, 2026
Capsule CRM Plans
Free tier available
Free
FreeBest for: Ideal for individuals or very small teams needing basic CRM functionality to get started without cost.
- ✓250 contacts
- ✓Activity logging
- ✓Tags
- ✓Contact history
- ✓Customer milestones
Starter
$21/user/moBest for: small businesses or startups requiring essential CRM features like contact management and sales pipeline tracking.
- ✓Core CRM tools
- ✓Contact management
- ✓Deal tracking
- ✓Sales reporting
- ✓Custom fields
Growth
$42/user/moBest for: Suited for growing teams needing advanced features such as sales reporting, custom activity types, and integrations.
- ✓Workflow automation
- ✓Custom activity types
- ✓50 email templates
- ✓Team insights
- ✓Activity reporting
Advanced
$64/user/moBest for: Recommended for established businesses seeking robust CRM capabilities including advanced permissions, team management, and priority support.
- ✓Advanced reporting
- ✓Enhanced analytics
- ✓Customizable workflows
- ✓Increased storage
- ✓More pipelines
Ultimate
$85/user/moBest for: Designed for large enterprises requiring comprehensive CRM with features like audit trails, advanced security, and dedicated account management.
- ✓Premium add-ons
- ✓Advanced sales reporting
- ✓Business enrichment
- ✓Dedicated support
- ✓Onboarding help
Nutshell Plans
Paid plans only
Foundation
$19/user/moBest for: Contact management, Email sync, Calendar sync
- ✓Unlimited data storage
- ✓Contact management
- ✓Customizable sales pipeline
- ✓Email and calendar sync
- ✓Live support
Growth
$25/user/moBest for: Pipeline automation, Personal email sequences
- ✓All Foundation features
- ✓Activity reports
- ✓Email reports
- ✓Sales quotas
- ✓Activity quotas
Pro
$42/user/moBest for: AI tools, Multiple pipelines, Full reporting
- ✓All Growth features
- ✓Five customizable pipelines
- ✓Advanced sales automation
- ✓Email sequencing and automation
- ✓Full reporting suite
Business
$59/user/moBest for: Increased AI limits, Advanced automation
- ✓All Pro features
- ✓AI timeline summaries
- ✓Zoom meeting transcription summaries
- ✓Voice-to-text transcription with Notetaker
- ✓Full version of Scheduler
Enterprise
$79/user/moBest for: Unlimited pipelines, Audit log, Priority support
- ✓All Business features
- ✓Unlimited pipelines
- ✓Unlimited custom fields
- ✓Multiple currencies
- ✓Read-only SQL access
Capability Breakdown
3 differences found across 18 standardized features
- •Contact Management
- •Sales Pipeline
- •Task Management
- •Calendar
- •Email Integration
- •Custom Fields
- •Tags
- •Reporting
- •Workflow Automation
- •Mobile App
- •API
- •Integrations
- •Import/Export
- •Activity History
- •Track Milestones
- •Pipeline Management
- •Contact Management
- •Email Marketing
- •Sales Automation
- •Reporting
- •Team Collaboration
- •Web Forms
- •Calendar Integration
- •Click-to-Call
- •Mobile App
- •API
- •Territory Management
- •AI Tools
- •Lead Attribution
- •Custom Views
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Clean, intuitive interface requires minimal user training
- +Excellent native integrations with Google Workspace & Xero
- +Customizable sales milestones for tailored pipeline tracking
- +Strong mobile app for managing contacts and tasks on the go
- −Limited marketing automation features beyond basic email
- −Reporting and analytics are less advanced than competitors
- −No built-in lead scoring or advanced lead routing rules
- −Customization options for fields and layouts are basic
- −Higher-tier plans can be pricey for the features offered
- +Unlimited contacts & data storage on all plans
- +Built-in email marketing sequences (Nutshell Campaigns)
- +Free, unlimited live support for all customers
- +Highly intuitive, zero-training-required user interface
- +Includes a personal email sequences tool (Nutshell Campaigns)
- −No free-forever plan available
- −Limited native integrations compared to major competitors
- −Advanced marketing automation requires higher-tier plans
- −Reporting dashboards are less customizable than some rivals
- −Mobile app functionality is less robust than the desktop version
At a Glance
Recent Price History
Nutshell updated "Enterprise" from $89/mo to Custom
Price change · Jun 2, 2026
Nutshell updated "Business" from $67/mo to Custom
Price change · Jun 2, 2026
Nutshell updated "Pro" from $49/mo to Custom
Price change · Jun 2, 2026
Nutshell updated "Growth" from $32/mo to Custom
Price change · Jun 2, 2026
Capsule CRM raised "Ultimate" from $75/mo to $85/mo (+13%)
Price change · May 28, 2026
Capsule CRM raised "Growth" from $38/mo to $42/mo (+11%)
Price change · May 28, 2026
Capsule CRM raised "Advanced" from $60/mo to $64/mo (+7%)
Price change · May 28, 2026
Frequently Asked Questions
Related Comparisons
Sources & Data Trail · Capsule CRM
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.7/5 · 481 reviews
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Sources & Data Trail · Nutshell
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-06-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.3/5 · 1,419 reviews
- 4.Capterra·Capterra verified reviews · 4.3/5
- 5.PeerSpot·PeerSpot enterprise peer reviews