Close vs Nutshell
Close and Nutshell are both CRM tools. Close starts at $19/mo, Nutshell at $19/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Close vs Nutshell
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Power Dialer runs simultaneous outbound calls and routes the first live answer to the rep - no third-party dialers or carrier integrations required to handle the infrastructure.
Reporting shows deal count by stage, win rate by rep, and at-risk revenue in real time - cutting pipeline review prep from 2 hours to 15 minutes for sales managers.
Close's Predictive Dialer skips dead numbers and queues the next live prospect automatically, so reps handle 30-40% more conversations per shift without burnout.
Built-in calling lets reps dial directly from a lead in Close without switching to a separate phone system - discovery calls happen in minutes, not days of scheduling back-and-forth.
Sales Automation triggers email sequences on pipeline stage changes, starting the right follow-up cadence the moment a prospect hits 'Demo Scheduled' - no manual action required.
Built-in Email Marketing connects open and click data to pipeline stage, so leaders can see which messages actually accelerate deal progression rather than guessing at content.
Pricing Comparison & PlansHigh· Verified Jun 2, 2026
Solo
$19/user/moBest for: This plan is ideal for individual users or very small teams needing basic CRM functionality to manage leads and sales processes efficiently
- ✓Built-in calling
- ✓Email sync
- ✓Pipeline view
- ✓Unlimited contacts & leads
- ✓Multiple pipelines
Essentials
$49/user/moBest for: Suited for growing teams, Essentials provides more advanced features like custom reporting and integrations, enhancing collaboration and data analysis
- ✓Everything in Solo
- ✓Unlimited users
- ✓Email sequences
- ✓Call routing
- ✓Custom fields
Growth
$109/user/moBest for: The Growth plan targets established sales teams requiring sophisticated automation, advanced lead management, and in depth analytics
- ✓Everything in Essentials
- ✓Chloe (AI sales agent)
- ✓Automated workflows
- ✓Power Dialer
- ✓Predictive Dialer
Scale
$149/user/moBest for: Designed for large organizations or those with complex sales needs, Scale offers premium features including enterprise level security, dedicated support, and extensive customization
- ✓Everything in Growth
- ✓Advanced permissions
- ✓Custom roles
- ✓Dedicated account manager
- ✓Priority support
Foundation
$19/user/moBest for: Contact management, Email sync, Calendar sync
- ✓Unlimited data storage
- ✓Contact management
- ✓Customizable sales pipeline
- ✓Email and calendar sync
- ✓Live support
Growth
$25/user/moBest for: Pipeline automation, Personal email sequences
- ✓All Foundation features
- ✓Activity reports
- ✓Email reports
- ✓Sales quotas
- ✓Activity quotas
Pro
$42/user/moBest for: AI tools, Multiple pipelines, Full reporting
- ✓All Growth features
- ✓Five customizable pipelines
- ✓Advanced sales automation
- ✓Email sequencing and automation
- ✓Full reporting suite
Business
$59/user/moBest for: Increased AI limits, Advanced automation
- ✓All Pro features
- ✓AI timeline summaries
- ✓Zoom meeting transcription summaries
- ✓Voice-to-text transcription with Notetaker
- ✓Full version of Scheduler
Enterprise
$79/user/moBest for: Unlimited pipelines, Audit log, Priority support
- ✓All Business features
- ✓Unlimited pipelines
- ✓Unlimited custom fields
- ✓Multiple currencies
- ✓Read-only SQL access
Capability Breakdown
3 differences found across 18 standardized features
- •Built-in Calling
- •Email Sequences
- •SMS
- •Pipeline Management
- •Power Dialer
- •Predictive Dialer
- •Custom Fields
- •Reporting
- •Workflows
- •Integrations
- •API
- •Call Recording
- •Lead Management
- •Smart Views
- •Mobile App
- •Pipeline Management
- •Contact Management
- •Email Marketing
- •Sales Automation
- •Reporting
- •Team Collaboration
- •Web Forms
- •Calendar Integration
- •Click-to-Call
- •Mobile App
- •API
- •Territory Management
- •AI Tools
- •Lead Attribution
- •Custom Views
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Multiple pricing tiers (3 plans) to match different needs
- +API access for custom integrations
- +AI-powered features built in
- −Higher price point (from $49/mo)
- +Unlimited contacts & data storage on all plans
- +Built-in email marketing sequences (Nutshell Campaigns)
- +Free, unlimited live support for all customers
- +Highly intuitive, zero-training-required user interface
- +Includes a personal email sequences tool (Nutshell Campaigns)
- −No free-forever plan available
- −Limited native integrations compared to major competitors
- −Advanced marketing automation requires higher-tier plans
- −Reporting dashboards are less customizable than some rivals
- −Mobile app functionality is less robust than the desktop version
At a Glance
Recent Price History
Nutshell updated "Enterprise" from $89/mo to Custom
Price change · Jun 2, 2026
Nutshell updated "Business" from $67/mo to Custom
Price change · Jun 2, 2026
Nutshell updated "Pro" from $49/mo to Custom
Price change · Jun 2, 2026
Nutshell updated "Growth" from $32/mo to Custom
Price change · Jun 2, 2026
Close added a new "Solo" plan at $19/user/mo
Plan added · May 28, 2026
Close removed the "Professional" plan
Plan removed · May 28, 2026
Close added a new "Growth" plan at $109/user/mo
Plan added · May 28, 2026
Close added a new "Essentials" plan at $49/user/mo
Plan added · May 28, 2026
Close removed the "Enterprise" plan
Plan removed · May 28, 2026
Frequently Asked Questions
Related Comparisons
Sources & Data Trail · Close
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
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Sources & Data Trail · Nutshell
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-06-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.3/5 · 1,419 reviews
- 4.Capterra·Capterra verified reviews · 4.3/5
- 5.PeerSpot·PeerSpot enterprise peer reviews


