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Updated yesterday · Independent Analysis

Close vs Nutshell

Capability Overview
Close logo - software comparison
Closevs Nutshell
4.7G2+0.4 vs Nutshell
Only in Close
  • Built-in Calling
  • Email Sequences
  • SMS
From $19/mo7K+ companies users · est. 2013
Nutshell logo - software comparison
Nutshellvs Close
4.3G2-0.4 vs Close
Only in Nutshell
  • Contact Management
  • Email Marketing
  • Sales Automation
From $19/mo5K+ companies users · est. 2010
Quick VerdictIndependent Analysis

Close and Nutshell are both CRM tools. Close starts at $19/mo, Nutshell at $19/mo. Compare features, pricing, and ratings below to find the best fit for your team.


When to Choose Close vs Nutshell

The question that matters: “In what situation will I regret choosing A over B after 3 months?”

Scenario: Parallel Dialing Without Extra Infrastructure
Close
Parallel Dialing Without Extra Infrastructure

Power Dialer runs simultaneous outbound calls and routes the first live answer to the rep - no third-party dialers or carrier integrations required to handle the infrastructure.

Nutshell
Pipeline Health Reviews Without Spreadsheets

Reporting shows deal count by stage, win rate by rep, and at-risk revenue in real time - cutting pipeline review prep from 2 hours to 15 minutes for sales managers.

Close Unique Strength
High-Volume Outreach via Predictive Dialing

Close's Predictive Dialer skips dead numbers and queues the next live prospect automatically, so reps handle 30-40% more conversations per shift without burnout.

→ Choose Close if this scenario applies to you. Nutshell doesn't offer a comparable solution.
Close Unique Strength
One-Click Calling from Any Lead Record

Built-in calling lets reps dial directly from a lead in Close without switching to a separate phone system - discovery calls happen in minutes, not days of scheduling back-and-forth.

→ Choose Close if this scenario applies to you. Nutshell doesn't offer a comparable solution.
Nutshell Unique Strength
Automate Follow-Ups from Stage Changes

Sales Automation triggers email sequences on pipeline stage changes, starting the right follow-up cadence the moment a prospect hits 'Demo Scheduled' - no manual action required.

→ Choose Nutshell if this scenario applies to you. Close doesn't offer a comparable solution.
Nutshell Unique Strength
Connect Email Engagement to Deal Progress

Built-in Email Marketing connects open and click data to pipeline stage, so leaders can see which messages actually accelerate deal progression rather than guessing at content.

→ Choose Nutshell if this scenario applies to you. Close doesn't offer a comparable solution.

Pricing Comparison & Plans
High· Verified Jun 2, 2026


Capability Breakdown

3 differences found across 18 standardized features

Feature
Close
Nutshell
Custom Fields
Call Tracking
Web Forms
Total (raw)
15
15
Close Features
  • Built-in Calling
  • Email Sequences
  • SMS
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Custom Fields
  • Reporting
  • Workflows
  • Integrations
  • API
  • Call Recording
  • Lead Management
  • Smart Views
  • Mobile App
Nutshell Features
  • Pipeline Management
  • Contact Management
  • Email Marketing
  • Sales Automation
  • Reporting
  • Team Collaboration
  • Web Forms
  • Calendar Integration
  • Click-to-Call
  • Mobile App
  • API
  • Territory Management
  • AI Tools
  • Lead Attribution
  • Custom Views

Strengths & Limitations

Evaluative strengths and weaknesses: not feature lists

Pros
  • +Multiple pricing tiers (3 plans) to match different needs
  • +API access for custom integrations
  • +AI-powered features built in
Cons
  • Higher price point (from $49/mo)
Pros
  • +Unlimited contacts & data storage on all plans
  • +Built-in email marketing sequences (Nutshell Campaigns)
  • +Free, unlimited live support for all customers
  • +Highly intuitive, zero-training-required user interface
  • +Includes a personal email sequences tool (Nutshell Campaigns)
Cons
  • No free-forever plan available
  • Limited native integrations compared to major competitors
  • Advanced marketing automation requires higher-tier plans
  • Reporting dashboards are less customizable than some rivals
  • Mobile app functionality is less robust than the desktop version

At a Glance

User Rating
4.7/5vs4.3/5
Close
Nutshell
Starting Price
$19/movs$19/mo
Close
Nutshell
Feature Count
15 featuresvs15 features
Close
Nutshell
User Base
7Kvs5K
Close
Nutshell

Oleh KemOleh KemFounder & Lead AnalystExpert verified·Updated yesterday·Our methodology
Close · Price & Data SyncLast verified: May 28, 2026 · CE-CRM-2026W22-F642B6 · ✓ Pricing updated May 28, 2026
Up to date
Nutshell · Price & Data SyncLast verified: Jun 2, 2026 · CE-CRM-2026W21-E23665 · ✓ Pricing updated Jun 2, 2026
Up to date

Recent Price History

Nutshell

Nutshell updated "Enterprise" from $89/mo to Custom

Price change · Jun 2, 2026

Nutshell

Nutshell updated "Business" from $67/mo to Custom

Price change · Jun 2, 2026

Nutshell

Nutshell updated "Pro" from $49/mo to Custom

Price change · Jun 2, 2026

Nutshell

Nutshell updated "Growth" from $32/mo to Custom

Price change · Jun 2, 2026

Close

Close added a new "Solo" plan at $19/user/mo

Plan added · May 28, 2026

Close

Close removed the "Professional" plan

Plan removed · May 28, 2026

Close

Close added a new "Growth" plan at $109/user/mo

Plan added · May 28, 2026

Close

Close added a new "Essentials" plan at $49/user/mo

Plan added · May 28, 2026

Close

Close removed the "Enterprise" plan

Plan removed · May 28, 2026


Frequently Asked Questions


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Sources & Data Trail · Nutshell

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