Intercom Fin Pricing History and Changes

Manually verified audit trail of all pricing changes, plan updates, and feature additions

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July 16, 2026

Pricing Change
Fin AI Agent

Intercom Fin changed "Fin AI Agent" from Custom to $0.99/outcome

Custom→$0.99/outcome
field: pricing.plans

June 28, 2026

Plan Removed
Fin AI Agent Standalonewas $49.50/mo

The "Fin AI Agent Standalone" plan left our Intercom Fin record

Plan Removed
Prowas $99/mo

The "Pro" plan left our Intercom Fin record

Plan Removed
Copilotwas $29/mo

The "Copilot" plan left our Intercom Fin record

Plan Removed
Proactive Support Pluswas $99/mo

The "Proactive Support Plus" plan left our Intercom Fin record

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