Updated March 2026 · Independent Analysis
RingCentralvsZoom
Zoom starts at $13.33/mo, 56% cheaper than RingCentral's $30/mo. Zoom is rated higher at 4.5/5 vs RingCentral's 4.1/5.
RingCentralvs Zoom
★ 4.1/5-0.4 vs Zoom
Only in RingCentral
- ✦ Business Phone
- ✦ Team Messaging
- ✦ SMS/MMS
From $30/mo(pricier)400K+ businesses users · est. 1999
Try RingCentral Free →
Zoomvs RingCentral
★ 4.5/5+0.4 vs RingCentral
Only in Zoom
- ✦ Screen Sharing
- ✦ Virtual Backgrounds
- ✦ Breakout Rooms
✓ Free planFrom $13.33/mo(cheaper)300M+ daily meeting participants users · est. 2011
Try Zoom Free →Ratings Breakdown
RingCentral
4.1/5 avg
G2 Score4.1/5
Capterra Score4.3/5
G2 Rating4.1/5
Zoom
4.5/5 avg
G2 Score4.5/5
Capterra Score4.6/5
G2 Rating4.5/5
Quick Stats
Feature Comparison
RingCentral uniquely offers Business Phone, Team Messaging, SMS/MMS. Zoom uniquely offers Screen Sharing, Virtual Backgrounds, Breakout Rooms. Both share 1 features including Video Meetings.
Feature
RingCentral
Zoom
Video Meetings
✓
✓
Business Phone
✓
✗
Team Messaging
✓
✗
SMS/MMS
✓
✗
Fax
✓
✗
AI-powered Notes
✓
✗
Call Recording
✓
✗
IVR
✓
✗
Auto-Receptionist
✓
✗
Analytics
✓
✗
Integrations
✓
✗
Mobile App
✓
✗
Webinar
✓
✗
Contact Center
✓
✗
Global Coverage
✓
✗
Screen Sharing
✗
✓
Virtual Backgrounds
✗
✓
Breakout Rooms
✗
✓
Recording
✗
✓
Chat
✗
✓
Webinars
✗
✓
Phone System
✗
✓
Whiteboard
✗
✓
AI Companion
✗
✓
Meeting Summary
✗
✓
Live Transcription
✗
✓
Polls
✗
✓
Reactions
✗
✓
Zoom Apps
✗
✓
Customizable Meeting Templates
✗
✓
Enhanced Security Controls
✗
✓
Automated Attendee Reports
✗
✓
Personalized Avatar Options
✗
✓
Virtual Event Spaces
✗
✓
Advanced Noise Cancellation
✗
✓
Real Time Analytics
✗
✓
Customizable Keyboard Shortcuts
✗
✓
Enhanced Collaboration Tools
✗
✓
Virtual Reality Integration
✗
✓
Augmented Reality Effects
✗
✓
Personalized Meeting Reminders
✗
✓
Automated Meeting Transcripts
✗
✓
Customizable Notification Alerts
✗
✓
Integrated Task Management
✗
✓
Virtual Meeting Assistants
✗
✓
Advanced Calendar Integration
✗
✓
Customizable User Profiles
✗
✓
Enhanced Audio Settings
✗
✓
Total Features
15
34
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose RingCentral if you need:
- ✓ Business Phone
- ✓ Team Messaging
- ✓ SMS/MMS
- ✓ Fax
- ✓ AI-powered Notes
Choose Zoom if you need:
- ✓ Screen Sharing
- ✓ Virtual Backgrounds
- ✓ Breakout Rooms
- ✓ Recording
- ✓ Chat
Pricing Comparison
Zoom starts at $13.33/mo, 56% cheaper than RingCentral's $30/mo.
RingCentral Plans
Paid plans only
CoreBest Value
$30/user/mo- • Unlimited calling
- • 100 participants video
Advanced
$35/user/mo- • 300+ integrations
- • Auto call recording
Ultra
$45/user/mo- • 200 participants
- • Unlimited storage
Zoom Plans
Free tier available
Basic
Free- • 100 participants
- • 40-min meetings
ProBest Value
$13.33/user/mo- • 100 participants
- • 30-hr meetings
- • 5GB cloud storage
Business
$18.33/user/mo- • 300 participants
- • Unlimited storage
Enterprise
$22.49/user/mo- • 1000 participants
- • Unlimited storage
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