RingCentral vs Zoom
- ✦ Business Phone
- ✦ Team Messaging
- ✦ SMS/MMS
- ✦ Screen Sharing
- ✦ Virtual Backgrounds
- ✦ Breakout Rooms
RingCentral and Zoom are both Video Conferencing tools. RingCentral starts at $30/mo, Zoom at $16.99/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose RingCentral vs Zoom
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Technicians receive job assignments through RingCentral's Business Phone system, then join video calls directly from the field to walk customers through setup or troubleshooting.
Healthcare practices integrate Zoom Phone System with their existing Video Meetings infrastructure to handle patient intake calls, route them to appropriate departments, and.
Sales teams record product demos once, then share the call recording with prospects across time zones. RingCentral's AI-powered Notes automatically generate summaries and action.
Support teams use Team Messaging to triage tickets and route complex issues to specialists mid-call. A customer joins a video session, support logs the conversation to SMS/MMS for.
Internal audit and compliance teams use Zoom Chat's persistent threading to catalog control deficiencies across Zoom Video Meetings, creating an auditable record of real-time.
Pricing Comparison & PlansHigh· Verified May 28, 2026
RingCentral Plans
Paid plans only
Core
$30/user/moBest for: Unlimited calling, 100 participants video
- ✓Unlimited calling in the US and Canada
- ✓Video meetings up to 100 participants
- ✓Business SMS and MMS
- ✓IVR and multi-level auto-attendant
- ✓Google Workspace and Microsoft 365 integrations
Advanced
$35/user/moBest for: 300+ integrations, Auto call recording
- ✓Automatic call recording
- ✓300+ integrations including Salesforce, Zendesk, and HubSpot
- ✓Multi-site management
- ✓Advanced call monitoring (whisper, barge, monitor)
- ✓Real-time analytics and reporting
Ultra
$45/user/moBest for: 200 participants, Unlimited storage
- ✓Video meetings up to 200 participants
- ✓Unlimited storage for files, recordings, and messages
- ✓Device analytics and alerts
- ✓End-to-end encryption for voice and video
- ✓Business-grade internet fax
Zoom Plans
Free tier available
Basic
FreeBest for: You get 100 participants, 40-min meetings
- ✓Host up to 100 participants
- ✓40-minute group meeting limit
- ✓Unlimited 1:1 meetings
- ✓Video, screen sharing, chat
- ✓Zoom Chat, Whiteboard, Docs, Clips
Pro
$17/user/moBest for: 100 participants, 30-hr meetings, 5GB cloud storage
- ✓Host up to 100 participants
- ✓Unlimited group meetings
- ✓30-hour meeting duration
- ✓10 GB cloud recording per license
- ✓AI Companion included
Business
$22/user/moBest for: 300 participants, Unlimited storage
- ✓Host up to 300 participants
- ✓10 GB cloud storage
- ✓Single Sign-On (SSO)
- ✓Cloud recording transcriptions
- ✓Managed domains
Business Plus
$29/user/mo- ✓All Business plan features
- ✓Unlimited domestic calling (US/Canada)
- ✓Visitor management
- ✓Unlimited fax
- ✓15 GB cloud storage
Enterprise
Contact SalesBest for: 1000 participants, Unlimited storage
- ✓Custom pricing for large organizations
- ✓High seat counts
- ✓Advanced compliance
- ✓Enterprise-level support
- ✓Higher participant capacity
Capability Breakdown
5 differences found across 19 standardized features
- •Business Phone
- •Video Meetings
- •Team Messaging
- •SMS/MMS
- •Fax
- •AI-powered Notes
- •Call Recording
- •IVR
- •Auto-Receptionist
- •Analytics
- •Integrations
- •Mobile App
- •Webinar
- •Contact Center
- •Global Coverage
- •Video Meetings
- •Screen Sharing
- •Virtual Backgrounds
- •Breakout Rooms
- •Recording
- •Chat
- •Webinars
- •Phone System
- •Whiteboard
- •AI Companion
- •Meeting Summary
- •Live Transcription
- •Polls
- •Reactions
- •Zoom Apps
- •Customizable Meeting Templates
- •Enhanced Security Controls
- •Automated Attendee Reports
- •Personalized Avatar Options
- •Virtual Event Spaces
- •Advanced Noise Cancellation
- •Real Time Analytics
- •Customizable Keyboard Shortcuts
- •Enhanced Collaboration Tools
- •Virtual Reality Integration
- •Augmented Reality Effects
- •Personalized Meeting Reminders
- •Automated Meeting Transcripts
- •Customizable Notification Alerts
- •Integrated Task Management
- •Virtual Meeting Assistants
- •Advanced Calendar Integration
- •Customizable User Profiles
- •Enhanced Audio Settings
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Competitive pricing from $30/mo
- +Multiple pricing tiers (3 plans) to match different needs
- +AI-powered features built in
- −Higher price point (from $30/mo)
- +Industry-leading video/audio quality and reliability, even on low bandwidth
- +Generous free plan with 40-minute group meetings for up to 100 attendees
- +Extensive third-party app integrations via the Zoom App Marketplace
- +Robust webinar features for large-scale virtual events and broadcasting
- +Advanced features like immersive views, breakout rooms, and detailed analytics
- −Free plan meetings are limited to 40 minutes for 3+ participants
- −Cloud storage on paid plans is limited (1-10GB) without expensive add-ons
- −End-to-end encryption is not enabled by default and limits some features
- −The user interface can feel cluttered with numerous settings and options
- −Add-ons for features like Webinars or Large Meetings significantly increase cost
At a Glance
Recent Price History
Zoom raised "Pro" from $13.33/mo to $16.99/mo (+27%)
Price change · May 28, 2026
Zoom raised "Business Plus" from $22.49/mo to $29/mo (+29%)
Price change · May 28, 2026
Zoom raised "Business" from $18.33/mo to $21.99/mo (+20%)
Price change · May 28, 2026
Zoom added a new "Business Plus" plan at $22.49/mo
Plan added · May 21, 2026
Frequently Asked Questions
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- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-14)
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Sources & Data Trail · Zoom
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.5/5 · 56,370 reviews
- 4.Capterra·Capterra verified reviews · 4.6/5
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