Microsoft Teams vs RingCentral
- ✦ Chat & Channels
- ✦ File Sharing
- ✦ Screen Sharing
- ✦ Business Phone
- ✦ Team Messaging
- ✦ SMS/MMS
Microsoft Teams and RingCentral are both Video Conferencing tools. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Microsoft Teams vs RingCentral
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Security teams establish a dedicated Teams channel where incident responders join video meetings with Screen Sharing enabled to investigate breaches in real time. Together Mode.
Teaching hospitals broadcast clinical case presentations to 500+ physicians across multiple campuses using Teams Video Meetings. Breakout Rooms split specialists into discussion.
Product managers run bi-weekly video syncs where engineering lead shares a live Whiteboard roadmap, dropping sticky notes into sprint columns and dependency graphs. File Sharing.
Technicians receive job assignments through RingCentral's Business Phone system, then join video calls directly from the field to walk customers through setup or troubleshooting.
Sales teams record product demos once, then share the call recording with prospects across time zones. RingCentral's AI-powered Notes automatically generate summaries and action.
Support teams use Team Messaging to triage tickets and route complex issues to specialists mid-call. A customer joins a video session, support logs the conversation to SMS/MMS for.
Pricing Comparison & PlansHigh· Verified Jun 2, 2026
Microsoft Teams Plans
Free tier available
Microsoft Teams (free)
FreeBest for: You get 100 participants, 60-min meetings, 5GB storage
- ✓Unlimited chat and messaging
- ✓Searchable history
- ✓One-to-one calls
- ✓Group meetings/video calls
- ✓Screen sharing
Microsoft Teams Essentials
$4/user/moBest for: 300 participants, 30-hr meetings
- ✓Online meetings (video or audio)
- ✓Whiteboarding
- ✓Meeting recordings
- ✓Online collaboration tools
- ✓File sharing
Microsoft 365 Business Basic
$6/user/moBest for: 300 participants, 1TB storage
- ✓Full access to Teams (chat, video/audio calls, group meetings)
- ✓Online collaboration tools
- ✓Web and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓User management
- ✓Cloud storage
Microsoft 365 Business Standard
$13/user/moBest for: Desktop Office apps, Webinars
- ✓Desktop, web, and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓Full access to Teams (chat, calls, video meetings)
- ✓Integrated with email, cloud storage, collaboration tools
- ✓Webinars
- ✓1 TB cloud storage per user (OneDrive + SharePoint)
Microsoft 365 Business Premium
$26/user/mo- ✓All features of Business Standard
- ✓Additional access controls
- ✓Advanced security features
- ✓Unified endpoint management
- ✓Antivirus and antimalware
Microsoft Teams Enterprise license
$5.25/user/mo- ✓Enables Teams functionality within Microsoft 365 Enterprise suites
Microsoft 365 E3
$34/user/mo- ✓Identity and access management
- ✓Desktop, web, and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓Teams (chat, call, video conference)
- ✓Cloud storage
- ✓Windows for Enterprise
Microsoft 365 E5
$57/user/mo- ✓All E3 features
- ✓Advanced security features
- ✓Analytics capabilities
- ✓Voice features
- ✓Audio Conferencing
Teams Premium
$10/user/mo- ✓AI-generated notes
- ✓Intelligent recaps
- ✓Custom branding
- ✓Advanced meeting protection
- ✓Virtual appointments
Teams Phone Standard
$10/user/mo- ✓Cloud PBX functionality
- ✓Voicemail
- ✓Call transfer
- ✓Auto attendants
- ✓Call queues
Copilot for Microsoft 365
$30/user/mo- ✓AI assistance across Microsoft 365
- ✓Summarize chat threads
- ✓Write messages
- ✓Create meeting notes
- ✓Answer questions from company data
RingCentral Plans
Paid plans only
Core
$30/user/moBest for: Unlimited calling, 100 participants video
- ✓Unlimited calling in the US and Canada
- ✓Video meetings up to 100 participants
- ✓Business SMS and MMS
- ✓IVR and multi-level auto-attendant
- ✓Google Workspace and Microsoft 365 integrations
Advanced
$35/user/moBest for: 300+ integrations, Auto call recording
- ✓Automatic call recording
- ✓300+ integrations including Salesforce, Zendesk, and HubSpot
- ✓Multi-site management
- ✓Advanced call monitoring (whisper, barge, monitor)
- ✓Real-time analytics and reporting
Ultra
$45/user/moBest for: 200 participants, Unlimited storage
- ✓Video meetings up to 200 participants
- ✓Unlimited storage for files, recordings, and messages
- ✓Device analytics and alerts
- ✓End-to-end encryption for voice and video
- ✓Business-grade internet fax
Capability Breakdown
9 differences found across 19 standardized features
- •Video Meetings
- •Chat & Channels
- •File Sharing
- •Screen Sharing
- •Recording & Transcription
- •Breakout Rooms
- •Whiteboard
- •Together Mode
- •Background Effects
- •Live Captions
- •Polls
- •Copilot AI
- •Calendar Integration
- •Apps & Bots
- •Phone System
- •Business Phone
- •Video Meetings
- •Team Messaging
- •SMS/MMS
- •Fax
- •AI-powered Notes
- •Call Recording
- •IVR
- •Auto-Receptionist
- •Analytics
- •Integrations
- •Mobile App
- •Webinar
- •Contact Center
- •Global Coverage
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Free plan available
- +Multiple pricing tiers (4 plans) to match different needs
- −I think stability definitely needs to be improved in Microsoft Teams to be more convenient for users.I am not certain about other
- −I didn't leverage any third-party app integrations in Microsoft Teams beyond the basic functionality.
- −There are too many features in Microsoft Teams, and I think it is not good.
- −In Microsoft Teams, I think it's acceptable as I'm using whatever I can, and it is better now.
- −For improvements to Microsoft Teams, I would say sometimes the tool gets stuck.
- +Competitive pricing from $30/mo
- +Multiple pricing tiers (3 plans) to match different needs
- +AI-powered features built in
- −Higher price point (from $30/mo)
At a Glance
Recent Price History
Microsoft Teams added a new "Copilot for Microsoft 365" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Teams Phone Standard" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Teams Premium" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Microsoft 365 E5" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Microsoft 365 E3" plan (Custom pricing)
Plan added · Jun 2, 2026
Frequently Asked Questions
Related Comparisons
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- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-06-02)
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Sources & Data Trail · RingCentral
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-14)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.1/5 · 198 reviews
- 4.Capterra·Capterra verified reviews · 4.3/5
- 5.TrustRadius·TrustRadius verified reviews