Microsoft Teams vs Zoom

- ✦ Chat & Channels
- ✦ File Sharing
- ✦ Recording & Transcription

- ✦ Virtual Backgrounds
- ✦ Recording
- ✦ Chat
Zoom wins for simple, large-scale webinars at $13.33/mo. Microsoft Teams wins for enterprise-wide collaboration starting at $4/mo.
When to Choose Microsoft Teams vs Zoom
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Teaching hospitals broadcast clinical case presentations to 500+ physicians across multiple campuses using Teams Video Meetings. Breakout Rooms split specialists into discussion.
Healthcare practices integrate Zoom Phone System with their existing Video Meetings infrastructure to handle patient intake calls, route them to appropriate departments, and.
Security teams establish a dedicated Teams channel where incident responders join video meetings with Screen Sharing enabled to investigate breaches in real time. Together Mode.
Product managers run bi-weekly video syncs where engineering lead shares a live Whiteboard roadmap, dropping sticky notes into sprint columns and dependency graphs. File Sharing.
Internal audit and compliance teams use Zoom Chat's persistent threading to catalog control deficiencies across Zoom Video Meetings, creating an auditable record of real-time.
Pricing Comparison & PlansHigh· Verified Jun 2, 2026
Microsoft Teams (free)
FreeBest for: You get 100 participants, 60-min meetings, 5GB storage
- ✓Unlimited chat and messaging
- ✓Searchable history
- ✓One-to-one calls
- ✓Group meetings/video calls
- ✓Screen sharing
Microsoft Teams Essentials
$4/user/moBest for: 300 participants, 30-hr meetings
- ✓Online meetings (video or audio)
- ✓Whiteboarding
- ✓Meeting recordings
- ✓Online collaboration tools
- ✓File sharing
Microsoft 365 Business Basic
$6/user/moBest for: 300 participants, 1TB storage
- ✓Full access to Teams (chat, video/audio calls, group meetings)
- ✓Online collaboration tools
- ✓Web and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓User management
- ✓Cloud storage
Microsoft 365 Business Standard
$13/user/moBest for: Desktop Office apps, Webinars
- ✓Desktop, web, and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓Full access to Teams (chat, calls, video meetings)
- ✓Integrated with email, cloud storage, collaboration tools
- ✓Webinars
- ✓1 TB cloud storage per user (OneDrive + SharePoint)
Microsoft 365 Business Premium
$26/user/mo- ✓All features of Business Standard
- ✓Additional access controls
- ✓Advanced security features
- ✓Unified endpoint management
- ✓Antivirus and antimalware
Microsoft Teams Enterprise license
$5.25/user/mo- ✓Enables Teams functionality within Microsoft 365 Enterprise suites
Microsoft 365 E3
$34/user/mo- ✓Identity and access management
- ✓Desktop, web, and mobile Office apps (Word, Excel, PowerPoint, Outlook)
- ✓Teams (chat, call, video conference)
- ✓Cloud storage
- ✓Windows for Enterprise
Microsoft 365 E5
$57/user/mo- ✓All E3 features
- ✓Advanced security features
- ✓Analytics capabilities
- ✓Voice features
- ✓Audio Conferencing
Teams Premium
$10/user/mo- ✓AI-generated notes
- ✓Intelligent recaps
- ✓Custom branding
- ✓Advanced meeting protection
- ✓Virtual appointments
Teams Phone Standard
$10/user/mo- ✓Cloud PBX functionality
- ✓Voicemail
- ✓Call transfer
- ✓Auto attendants
- ✓Call queues
Copilot for Microsoft 365
$30/user/mo- ✓AI assistance across Microsoft 365
- ✓Summarize chat threads
- ✓Write messages
- ✓Create meeting notes
- ✓Answer questions from company data
Basic
FreeBest for: You get 100 participants, 40-min meetings
- ✓Host up to 100 participants
- ✓40-minute group meeting limit
- ✓Unlimited 1:1 meetings
- ✓Video, screen sharing, chat
- ✓Zoom Chat, Whiteboard, Docs, Clips
Pro
$17/user/moBest for: 100 participants, 30-hr meetings, 5GB cloud storage
- ✓Host up to 100 participants
- ✓Unlimited group meetings
- ✓30-hour meeting duration
- ✓10 GB cloud recording per license
- ✓AI Companion included
Business
$22/user/moBest for: 300 participants, Unlimited storage
- ✓Host up to 300 participants
- ✓10 GB cloud storage
- ✓Single Sign-On (SSO)
- ✓Cloud recording transcriptions
- ✓Managed domains
Business Plus
$29/user/mo- ✓All Business plan features
- ✓Unlimited domestic calling (US/Canada)
- ✓Visitor management
- ✓Unlimited fax
- ✓15 GB cloud storage
Enterprise
Contact SalesBest for: 1000 participants, Unlimited storage
- ✓Custom pricing for large organizations
- ✓High seat counts
- ✓Advanced compliance
- ✓Enterprise-level support
- ✓Higher participant capacity
Capability Breakdown
6 differences found across 19 standardized features
- •Video Meetings
- •Chat & Channels
- •File Sharing
- •Screen Sharing
- •Recording & Transcription
- •Breakout Rooms
- •Whiteboard
- •Together Mode
- •Background Effects
- •Live Captions
- •Polls
- •Copilot AI
- •Calendar Integration
- •Apps & Bots
- •Phone System
- •Video Meetings
- •Screen Sharing
- •Virtual Backgrounds
- •Breakout Rooms
- •Recording
- •Chat
- •Webinars
- •Phone System
- •Whiteboard
- •AI Companion
- •Meeting Summary
- •Live Transcription
- •Polls
- •Reactions
- •Zoom Apps
- •Customizable Meeting Templates
- •Enhanced Security Controls
- •Automated Attendee Reports
- •Personalized Avatar Options
- •Virtual Event Spaces
- •Advanced Noise Cancellation
- •Real Time Analytics
- •Customizable Keyboard Shortcuts
- •Enhanced Collaboration Tools
- •Virtual Reality Integration
- •Augmented Reality Effects
- •Personalized Meeting Reminders
- •Automated Meeting Transcripts
- •Customizable Notification Alerts
- •Integrated Task Management
- •Virtual Meeting Assistants
- •Advanced Calendar Integration
- •Customizable User Profiles
- •Enhanced Audio Settings
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Free plan available
- +Multiple pricing tiers (4 plans) to match different needs
- −I think stability definitely needs to be improved in Microsoft Teams to be more convenient for users.I am not certain about other
- −I didn't leverage any third-party app integrations in Microsoft Teams beyond the basic functionality.
- −There are too many features in Microsoft Teams, and I think it is not good.
- −In Microsoft Teams, I think it's acceptable as I'm using whatever I can, and it is better now.
- −For improvements to Microsoft Teams, I would say sometimes the tool gets stuck.
- +Industry-leading video/audio quality and reliability, even on low bandwidth
- +Generous free plan with 40-minute group meetings for up to 100 attendees
- +Extensive third-party app integrations via the Zoom App Marketplace
- +Robust webinar features for large-scale virtual events and broadcasting
- +Advanced features like immersive views, breakout rooms, and detailed analytics
- −Free plan meetings are limited to 40 minutes for 3+ participants
- −Cloud storage on paid plans is limited (1-10GB) without expensive add-ons
- −End-to-end encryption is not enabled by default and limits some features
- −The user interface can feel cluttered with numerous settings and options
- −Add-ons for features like Webinars or Large Meetings significantly increase cost
At a Glance
Recent Price History
Microsoft Teams added a new "Copilot for Microsoft 365" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Teams Phone Standard" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Teams Premium" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Microsoft 365 E5" plan (Custom pricing)
Plan added · Jun 2, 2026
Microsoft Teams added a new "Microsoft 365 E3" plan (Custom pricing)
Plan added · Jun 2, 2026
Zoom raised "Pro" from $13.33/mo to $16.99/mo (+27%)
Price change · May 28, 2026
Zoom raised "Business Plus" from $22.49/mo to $29/mo (+29%)
Price change · May 28, 2026
Zoom raised "Business" from $18.33/mo to $21.99/mo (+20%)
Price change · May 28, 2026
Zoom added a new "Business Plus" plan at $22.49/mo
Plan added · May 21, 2026
Frequently Asked Questions
Related Comparisons
Sources & Data Trail · Microsoft Teams
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-06-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.3/5 · 17,942 reviews
- 4.Capterra·Capterra verified reviews · 4.5/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews
Sources & Data Trail · Zoom
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-05-28)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 4.5/5 · 56,370 reviews
- 4.Capterra·Capterra verified reviews · 4.6/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews
