Loom vs Webex by Cisco

- ✦ Screen Recording
- ✦ Camera Recording
- ✦ AI Summary

- ✦ Video Meetings
- ✦ Screen Sharing
- ✦ Recording
Loom and Webex by Cisco are both Video Conferencing tools. Loom starts at $18/mo, Webex by Cisco at $14.5/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Loom vs Webex by Cisco
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Engineering teams record codebase tours using Screen Recording, then new hires watch asynchronously and leave Comments & Reactions on specific functions or architecture decisions.
Sales reps record personalized product demos using Camera Recording alongside Screen Recording, then embed CTA Buttons directly in the video-linking to pricing pages, free trial.
C-suite records monthly business updates once using Screen Recording and Camera Recording, with AI Summary generating a 90-second executive brief for mobile viewing. Global teams.
Product teams screen-record competitor demos and market analysis, then collaborate async using Comments & Reactions pinned to specific timestamps-one designer flags a UX pattern.
Law firms managing document review across multiple office locations use Webex Breakout Rooms to split 40+ paralegals into focused groups by case file, then reconvene for unified.
Support teams pair Screen Sharing with Video Meetings to walk customers through system failures in real time, while the meeting Recording captures the entire troubleshooting.
Cross-continent product managers use Webex Whiteboard during video meetings to sketch feature flows, vote using Polls to rank priorities, and rely on Transcription to convert.
Graduate programs conduct 80+ dissertation defenses per semester using Webex Recording and Transcription to create permanent, searchable archives required by accreditation bodies.
Pricing Comparison & PlansHigh· Verified May 30, 2026
Starter
FreeBest for: Ideal for individuals or small teams needing basic video messaging
- ✓Basic screen and camera recording
- ✓Standard video quality (720p)
Business
$18/user/moBest for: growing teams requiring advanced features like custom branding and analytics
- ✓Unlimited videos and recording time
- ✓HD video quality (1080p)
- ✓Custom thumbnails and branding
- ✓Video editing tools (trim, stitch, backgrounds)
- ✓Viewer insights & analytics
Business + AI
$24/user/moBest for: Suited for teams wanting to leverage AI capabilities for enhanced productivity
- ✓Everything included in the Business Plan
- ✓AI-powered silence and filler word removal
- ✓Auto-generated titles, summaries & chapters
- ✓Transcript-based editing
- ✓AI workflows
Enterprise
Contact SalesBest for: Designed for large organizations needing tailored solutions and dedicated support
- ✓Everything in Business plan
- ✓Advanced security features (SSO, SCIM)
- ✓Custom data retention policies
- ✓Advanced admin controls and user management
- ✓Dedicated customer success
Free
FreeBest for: Ideal for individuals or small teams needing basic video conferencing without a budget
- ✓Host meetings
- ✓Up to 100 participants
- ✓50 minutes per session
Webex Meet
$15/user/moBest for: teams focused solely on robust video conferencing
- ✓Unlimited meetings
- ✓Up to 150 participants
- ✓Screen sharing
- ✓Meeting recording
- ✓Mobile app access
Webex Suite: Meet + Call
$25/user/moBest for: Perfect for organizations needing both advanced video meetings and integrated calling features
- ✓Supports up to 200 participants
- ✓Advanced reporting tools
- ✓Integrations with other apps
- ✓Priority technical support
Enterprise
Contact SalesBest for: Designed for large organizations requiring tailored solutions, extensive support, and specific feature sets
- ✓Supports up to 1,000 participants
- ✓Advanced security features
- ✓Interface customization
- ✓Dedicated support
Webex Calling Integration
$8/user/moBest for: Suitable for businesses looking to integrate Webex calling capabilities into existing systems
- ✓Support for Cisco's Cloud Calling Solution
- ✓Cloud PBX integration
Workforce Optimization
$40/user/moBest for: For companies aiming to improve team productivity and performance through advanced analytics and management tools
- ✓Add WFM
- ✓WFO
- ✓QM and Analytics
Digital Engagement Integration with Webex Connect
Contact SalesBest for: Ideal for businesses seeking to enhance customer interactions and automate workflows
- ✓Support for integrated CPaaS
- ✓Automation and proactive messaging
Capability Breakdown
11 differences found across 19 standardized features
- •Screen Recording
- •Camera Recording
- •AI Summary
- •Transcription
- •Auto Chapters
- •Comments & Reactions
- •CTA Buttons
- •Password Protection
- •Custom Branding
- •Analytics
- •Drawing Tools
- •Trim & Edit
- •Chrome Extension
- •Desktop App
- •Integrations
- •Video Meetings
- •Screen Sharing
- •Recording
- •Transcription
- •AI Assistant
- •Breakout Rooms
- •Whiteboard
- •Polls
- •Chat
- •Calling
- •Virtual Backgrounds
- •Noise Removal
- •Gesture Recognition
- •Real-time Translation
- •Hardware Integration
- •Advanced Analytics Dashboard
- •Customizable Meeting Templates
- •Enhanced Security Encryption
- •Facial Recognition Technology
- •Personalized Avatars
- •Virtual Event Planning
- •Automated Meeting Summaries
- •Intelligent Meeting Scheduling
- •Real Time Feedback
- •Customizable Notifications
- •Integrated CRM Support
- •Automated Transcription Editing
- •Meeting Room Booking
- •Virtual Reality Integration
- •Advanced Collaboration Tools
- •Dynamic Content Sharing
- •Smart Meeting Reminders
- •Automated Attendance Tracking
- •Customizable User Profiles
- •Integrated Help Desk
- •Advanced Network Diagnostics
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Instant sharing via link; no rendering or upload wait time
- +Generous free plan with up to 25 videos/user and 5-min limit
- +AI-powered summaries, titles, and chapter generation
- +Interactive features: viewer comments and emoji reactions
- +Robust integrations with Slack, Jira, Notion, and more
- −No advanced video editing tools like trimming the middle of a clip
- −Mobile app has limited recording and editing functionality
- −Video organization can become cluttered without disciplined folder use
- −AI features are gated behind the most expensive Business+ plan
- −Offline access to recordings is not available
- +End-to-end encryption by default, even on the free plan
- +Advanced AI noise removal and voice optimization features
- +Seamless integration with Cisco hardware (desk devices, room systems)
- +Real-time translation into 100+ languages on paid plans
- +Comprehensive suite includes calling, messaging, and polling
- −The user interface can feel cluttered and less intuitive than competitors
- −Resource-heavy desktop application can slow down older computers
- −Free plan has a restrictive 40-minute meeting limit
- −Mobile app functionality is less robust than the desktop version
- −Navigating the extensive settings and admin controls has a steep learning curve
At a Glance
Recent Price History
Loom raised "Business + AI" from $16.5/mo to $24/mo (+45%)
Price change · May 30, 2026
Loom raised "Business" from $12.5/mo to $18/mo (+44%)
Price change · May 30, 2026
Webex by Cisco added a new "Webex Meet" plan at $14.5/user/mo
Plan added · May 28, 2026
Webex by Cisco removed the "Suite" plan
Plan removed · May 28, 2026
Webex by Cisco added a new "Webex Suite: Meet + Call" plan at $25/user/mo
Plan added · May 28, 2026
Webex by Cisco added a new "Webex Calling Integration" plan (Custom pricing)
Plan added · May 28, 2026
Webex by Cisco added a new "Workforce Optimization" plan (Custom pricing)
Plan added · May 28, 2026
Loom lowered "Business + AI" from $24 to $16.5/mo (31%)
Price change · May 21, 2026
Loom lowered "Business" from $18 to $12.5/mo (31%)
Price change · May 21, 2026
Frequently Asked Questions
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