Updated March 2026 · Independent Analysis
Capsule CRMvsSugarCRM
SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.7/5 vs SugarCRM's 3.8/5.
Capsule CRMvs SugarCRM
★ 4.7/5+0.9 vs SugarCRM
Only in Capsule CRM
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
✓ Free planFrom $21/mo(pricier)10K+ companies users · est. 2009
Try Capsule CRM Free →
SugarCRMvs Capsule CRM
★ 3.8/5-0.9 vs Capsule CRM
Only in SugarCRM
- ✦ Opportunity Management
- ✦ Sales Forecasting
- ✦ AI Predictions
From $19/mo(cheaper)7K+ customers users · est. 2004
Try SugarCRM Free →Ratings Breakdown
Capsule CRM
4.7/5 avg
G2 Score4.7/5
Capterra Score4.5/5
G2 Rating4.7/5
SugarCRM
3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
G2 Rating3.8/5
Quick Stats
Feature Comparison
Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Both share 7 features including Contact Management, Email Integration, Custom Fields.
Feature
Capsule CRM
SugarCRM
Contact Management
✓
✓
Email Integration
✓
✓
Custom Fields
✓
✓
Reporting
✓
✓
Workflow Automation
✓
✓
Mobile App
✓
✓
API
✓
✓
Sales Pipeline
✓
✗
Task Management
✓
✗
Calendar
✓
✗
Tags
✓
✗
Integrations
✓
✗
Import/Export
✓
✗
Activity History
✓
✗
Track Milestones
✓
✗
Opportunity Management
✗
✓
Sales Forecasting
✗
✓
AI Predictions
✗
✓
Campaign Management
✗
✓
Case Management
✗
✓
Role-based Access
✗
✓
Third-party Integrations
✗
✓
Data Enrichment
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Capsule CRM if you need:
- ✓ Sales Pipeline
- ✓ Task Management
- ✓ Calendar
- ✓ Tags
- ✓ Integrations
Choose SugarCRM if you need:
- ✓ Opportunity Management
- ✓ Sales Forecasting
- ✓ AI Predictions
- ✓ Campaign Management
- ✓ Case Management
Pricing Comparison
SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo.
Capsule CRM Plans
Free tier available
Free
Free- • 250 contacts
- • 2 users
StarterBest Value
$21/user/mo- • 30K contacts
- • 1 pipeline
Growth
$38/user/mo- • 60K contacts
- • 5 pipelines
- • Workflow automation
Advanced
$60/user/mo- • 120K contacts
- • 50 pipelines
- • Custom reports
Ultimate
$75/user/mo- • 240K contacts
- • Implementation support
SugarCRM Plans
Paid plans only
EssentialsBest Value
$19/user/mo- • Contact management
- • Pipeline
Standard
$59/user/mo- • Forecasting
- • Quotas
Advanced
$85/user/mo- • AI predictions
- • Geo mapping
Premier
$135/user/mo- • Revenue intelligence
- • Advanced AI
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