Updated April 2026 · Independent Analysis
TidiovsBotpress
Tidio starts at $39/mo, 56% cheaper than Botpress's $89/mo. Tidio is rated higher at 4.7/5 vs Botpress's 4.6/5.
Tidiovs Botpress
★ 4.7/5+0.1 vs Botpress
Only in Tidio
- ✦ Lyro AI chatbot
- ✦ Live chat
- ✦ E-commerce integrations (Shopify/WooCommerce)
✓ Free planFrom $39/mo(cheaper)300K+ users · est. 2019
Try Tidio Free →
Botpressvs Tidio
★ 4.6/5-0.1 vs Tidio
Only in Botpress
- ✦ Visual flow builder
- ✦ LLM-native
- ✦ GPT-4 integration
✓ Free planFrom $89/mo(pricier)100K+ users · est. 2016
Try Botpress Free →Ratings Breakdown
Tidio
4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
G2 Rating4.7/5
Botpress
4.6/5 avg
G2 Score4.6/5
Capterra Score4.5/5
G2 Rating4.6/5
Quick Stats
Feature Comparison
Tidio uniquely offers Lyro AI chatbot, Live chat, E-commerce integrations (Shopify/WooCommerce). Botpress uniquely offers Visual flow builder, LLM-native, GPT-4 integration. Both share 3 features including Multi-language, CRM integration, GDPR compliant.
Feature
Tidio
Botpress
Multi-language
✓
✓
CRM integration
✓
✓
GDPR compliant
✓
✓
Lyro AI chatbot
✓
✗
Live chat
✓
✗
E-commerce integrations (Shopify/WooCommerce)
✓
✗
Email marketing
✓
✗
Chatbot builder
✓
✗
Visitor tracking
✓
✗
Canned responses
✓
✗
Mobile app
✓
✗
Analytics
✓
✗
Automation triggers
✓
✗
Order tracking
✓
✗
Product recommendations
✓
✗
Abandoned cart recovery
✓
✗
Instagram/Facebook integration
✓
✗
Email campaigns
✓
✗
SMS marketing
✓
✗
API access
✓
✗
Visual flow builder
✗
✓
LLM-native
✗
✓
GPT-4 integration
✗
✓
Multi-channel (web/Telegram/WhatsApp/Slack)
✗
✓
Knowledge base Q&A
✗
✓
Intent recognition
✗
✓
Slot filling
✗
✓
Conversation analytics
✗
✓
Human handoff
✗
✓
SDK & API
✗
✓
Custom code nodes
✗
✓
Webhooks
✗
✓
Self-hosted option
✗
✓
A/B testing
✗
✓
NLU engine
✗
✓
Version control
✗
✓
Team collaboration
✗
✓
Total Features
20
20
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Tidio if you need:
- ✓ Lyro AI chatbot
- ✓ Live chat
- ✓ E-commerce integrations (Shopify/WooCommerce)
- ✓ Email marketing
- ✓ Chatbot builder
Choose Botpress if you need:
- ✓ Visual flow builder
- ✓ LLM-native
- ✓ GPT-4 integration
- ✓ Multi-channel (web/Telegram/WhatsApp/Slack)
- ✓ Knowledge base Q&A
Pricing Comparison
Tidio starts at $39/mo, 56% cheaper than Botpress's $89/mo.
Tidio Plans
Free tier available
Free
Free- • 50 conversations/mo
- • Basic chatbot
Lyro AIBest Value
$39/month- • Lyro AI 50 convos
- • Live chat unlimited
Growth
$59/month- • Lyro AI 250 convos
- • Analytics
Botpress Plans
Free tier available
Free
Free- • 5 bots
- • 2K messages/mo
- • AI included
PlusBest Value
$89/month- • 10 bots
- • 50K messages/mo
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