Updated April 2026 · Independent Analysis
TidiovsVoiceflow
Tidio starts at $39/mo, 3% cheaper than Voiceflow's $40/mo. Tidio is rated higher at 4.7/5 vs Voiceflow's 4.5/5.
Tidiovs Voiceflow
★ 4.7/5+0.2 vs Voiceflow
Only in Tidio
- ✦ Lyro AI chatbot
- ✦ Live chat
- ✦ E-commerce integrations (Shopify/WooCommerce)
✓ Free planFrom $39/mo(cheaper)300K+ users · est. 2019
Try Tidio Free →
Voiceflowvs Tidio
★ 4.5/5-0.2 vs Tidio
Only in Voiceflow
- ✦ Visual conversation designer
- ✦ Team collaboration
- ✦ LLM integration
✓ Free planFrom $40/mo(pricier)150K+ users · est. 2019
Try Voiceflow Free →Ratings Breakdown
Tidio
4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
G2 Rating4.7/5
Voiceflow
4.5/5 avg
G2 Score4.5/5
Capterra Score4.4/5
G2 Rating4.5/5
Quick Stats
Feature Comparison
Tidio uniquely offers Lyro AI chatbot, Live chat, E-commerce integrations (Shopify/WooCommerce). Voiceflow uniquely offers Visual conversation designer, Team collaboration, LLM integration. Both share 3 features including Multi-language, Analytics, GDPR compliant.
Feature
Tidio
Voiceflow
Multi-language
✓
✓
Analytics
✓
✓
GDPR compliant
✓
✓
Lyro AI chatbot
✓
✗
Live chat
✓
✗
E-commerce integrations (Shopify/WooCommerce)
✓
✗
Email marketing
✓
✗
Chatbot builder
✓
✗
Visitor tracking
✓
✗
Canned responses
✓
✗
Mobile app
✓
✗
Automation triggers
✓
✗
Order tracking
✓
✗
Product recommendations
✓
✗
Abandoned cart recovery
✓
✗
Instagram/Facebook integration
✓
✗
Email campaigns
✓
✗
SMS marketing
✓
✗
CRM integration
✓
✗
API access
✓
✗
Visual conversation designer
✗
✓
Team collaboration
✗
✓
LLM integration
✗
✓
Knowledge base
✗
✓
Multi-channel deployment
✗
✓
Variables & logic
✗
✓
API integration
✗
✓
Version history
✗
✓
Component library
✗
✓
Testing sandbox
✗
✓
Prototype sharing
✗
✓
Zapier integration
✗
✓
Custom code
✗
✓
Webhook support
✗
✓
Developer SDK
✗
✓
Design system
✗
✓
Agent marketplace
✗
✓
Total Features
20
20
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Tidio if you need:
- ✓ Lyro AI chatbot
- ✓ Live chat
- ✓ E-commerce integrations (Shopify/WooCommerce)
- ✓ Email marketing
- ✓ Chatbot builder
Choose Voiceflow if you need:
- ✓ Visual conversation designer
- ✓ Team collaboration
- ✓ LLM integration
- ✓ Knowledge base
- ✓ Multi-channel deployment
Pricing Comparison
Tidio starts at $39/mo, 3% cheaper than Voiceflow's $40/mo.
Tidio Plans
Free tier available
Free
Free- • 50 conversations/mo
- • Basic chatbot
Lyro AIBest Value
$39/month- • Lyro AI 50 convos
- • Live chat unlimited
Growth
$59/month- • Lyro AI 250 convos
- • Analytics
Voiceflow Plans
Free tier available
Free
Free- • 2 editors
- • Basic features
ProBest Value
$40/month- • Unlimited projects
- • Advanced features
Team
$125/month- • Collaboration
- • Priority support
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