Less Annoying CRM vs SugarCRM
- ✦ Pipeline Management
- ✦ Calendar
- ✦ Tasks
- ✦ Opportunity Management
- ✦ Sales Forecasting
- ✦ AI Predictions
Less Annoying CRM and SugarCRM are both CRM tools. Less Annoying CRM starts at $15/mo, SugarCRM at $59/mo. Compare features, pricing, and ratings below to find the best fit for your team.
When to Choose Less Annoying CRM vs SugarCRM
The question that matters: “In what situation will I regret choosing A over B after 3 months?”
Contact Management stores phone, email, and custom notes in one searchable hub, cutting lookup time from 10 minutes to under a minute - no spreadsheets required for a 4-person team.
Pipeline view tracks every deal from prospecting to close, giving small sales teams the stage-by-stage clarity needed to forecast monthly revenue with 85% accuracy instead of.
Sales teams use SugarCRM's AI Predictions feature to calculate close probability on each opportunity, surfacing deals at risk before they slip. By analyzing historical win/loss.
Mid-market sales ops use Workflow Automation to assign newly created opportunities to account executives based on geography, industry vertical, or account size without manual.
Pricing Comparison & PlansHigh· Verified Jul 2, 2026
SugarCRM Plans
Paid plans only
Sugar Sell Standard
$59/user/moBest for: Everything sellers need to get started
- ✓Accounts & contact management
- ✓Lead & opportunity management
- ✓Quote management
- ✓Activity management
- ✓Pipeline management
Sugar Serve
$80/user/moBest for: Create better customer experiences in moments that matter
- ✓Case management
- ✓Omnichannel engagement
- ✓Service agent workplace
- ✓SLA management
- ✓Sentiment analysis
Sugar Sell Advanced
$85/user/moBest for: Smarter workflows, deeper visibility
- ✓Everything in Standard, plus:
- ✓Mail & calendar integration
- ✓Case management
- ✓Bug tracking
- ✓Standard support
Sugar Enterprise
$85/user/moBest for: Enterprise sales force and service automation with maximum control
- ✓Accounts & contact management
- ✓Lead & opportunity management
- ✓Business Process Management
- ✓Activity management
- ✓Reporting & analytics
Capability Breakdown
8 differences found across 18 standardized features
- •Contact Management
- •Pipeline Management
- •Calendar
- •Tasks
- •Email Logging
- •Groups
- •Custom Fields
- •Mobile Access
- •Daily Agenda Email
- •Reporting
- •Import/Export
- •Multi-user
- •Activity Feed
- •Search
- •Simple UI
- •Contact Management
- •Opportunity Management
- •Sales Forecasting
- •AI Predictions
- •Workflow Automation
- •Email Integration
- •Reporting
- •Mobile App
- •API
- •Campaign Management
- •Case Management
- •Custom Fields
- •Role-based Access
- •Third-party Integrations
- •Data Enrichment
Strengths & Limitations
Evaluative strengths and weaknesses: not feature lists
- +Single, all-inclusive pricing plan at $15/user/month
- +Free, unlimited phone and email support for all users
- +Extremely simple, intuitive interface requires minimal training
- +No long-term contracts; month-to-month billing only
- +Includes unlimited contacts, pipelines, and custom fields
- −Lacks advanced automation, workflow rules, and triggers
- −No native marketing automation features (e.g., email campaigns)
- −Limited third-party integrations compared to larger CRMs
- −Reporting and analytics capabilities are very basic
- −No built-in AI or predictive lead scoring features
- +Mature mid-market CRM with deep customization
- +Multiple pricing tiers (4 plans) to match different needs
- +API access for custom integrations
- +AI-powered features built in
- −The only challenge was that we implemented it in our on-premise data center instead of using it in the cloud.
- −One area where SugarCRM could improve is its UI.
- −Sugar Enterprise could improve by removing bugs and glitches.
- −There are no aspects really lacking in the solution.
- −It lacks customization, and this is the main reason that we are switching to a different solution.
At a Glance
Recent Price History
Less Annoying CRM renamed the "All-Inclusive" plan to "Everything included"
Update · Jun 28, 2026
SugarCRM updated "Sugar Market" from Custom to $1000/mo
Price change · Jun 6, 2026
SugarCRM updated "Sugar Serve" from Custom to $64/mo
Price change · Jun 6, 2026
SugarCRM updated "Sugar Sell Premier" from Custom to $135/mo
Price change · Jun 6, 2026
SugarCRM updated "Sugar Sell Advanced" from Custom to $85/mo
Price change · Jun 6, 2026
SugarCRM updated "Sugar Sell Standard" from Custom to $59/mo
Price change · Jun 6, 2026
Less Annoying CRM removed the "Standard" plan
Plan removed · May 30, 2026
Less Annoying CRM added a new "All-Inclusive" plan at $15/user/mo
Plan added · May 30, 2026
Frequently Asked Questions
Related Comparisons
Less Annoying CRMfrom $15/mo
SugarCRMfrom $59/moSources & Data Trail · Less Annoying CRM
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
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Sources & Data Trail · SugarCRM
- 1.Official Pricing Page·Source of verified tiers(Checked: 2026-07-02)
- 2.Official Website·Official vendor website
- 3.G2·G2 verified reviews · 3.8/5 · 1,188 reviews
- 4.Capterra·Capterra verified reviews · 3.8/5
- 5.TrustRadius·TrustRadius verified reviews
- 6.PeerSpot·PeerSpot enterprise peer reviews